W/Wide /Florida Reservation Consultant, Up to £15K + comm, North Shields. ref: V557/2373

Brand new travel Company specialising in Florida are looking for dynamic sales people with a good working knowledge of Florida to join their exciting new venture. Your main responsibility will be to handle calls and emails from prospective clients and turn all enquiries into bookings. You will be expected to provide a first class service to clients and to help to ensure that requirements are fulfilled quickly and efficiently. Booking holidays, answering emails, admin and customer service are all a part of this role. The ideal candidate will have good skills in matching the client with the correct available flights and accommodation and the general admin duties that accompany the booking. You will be provided with full training on our in house systems. The successful person will be sales orientated, efficient and professional, with fast and accurate keyboard skills. We are looking for bright enthusiastic individuals who have the ability to work under pressure using their own initiative and as part f a team Knowledge of Florida is an advantage.

Tailor-made Travel Consultant, £20K + incentives, London. ref: V555/2368

Luxury high street travel agent is looking for an experienced tailor-made consultant to join their busy team in their retail outlet in South London. This busy travel agency has been providing their clients with an exceptional level of customer service over the years. They are currently seeking a new member of staff for their East London shop. The role of Travel Consultant will be to book Worldwide, European and Cruise holidays face to face and over the telephone. This company pride themselves on the fact that all employees have excellent customer service and provide 1st class knowledge to the destinations that they feature. You will ideally possess excellent customer service skills and have a passion for travel sales. Whether you are a travel consultant seeking to further you career or want a change then is a great opportunity for you.The ideal candidate will have worked in a travel retail environment before, posses outstanding sales and customer service skills and be computer literate. Our staff provides exceptional product knowledge to our clients so you should be ideally well travelled or have a good worldwide knowledge of our destinations.

Travel Consultant, £11k + commission OTE £30k, Kent. ref: V559/2376

Fast paced travel company are looking for exceptional sales people to join their small team in Kent. You will be handling inbound calls direct from the public and taking reservations by phone/ email, advising our client's customers about holidays, flights, car hire and hotels worldwide. To be successful in this role you will have had some travel experience with a proven track record in sales. This company is very target driven and commissions are high. The company will offer some in house training for the right candidate. Excellent opportunity for money committed individuals to further develop their travel career.

Travel PA , Up to £19k, London. ref: V53/2367

Established travel company require a PA to provide personal administrative support to the CEO and Sales & Marketing Manager and general administrative support to other members of the department. You will ensure the smooth running of office procedures and provide a comprehensive PA service to the CEO and Sales & Marketing Manager including full Diary management and Screen telephone calls for the CEO, enquiries and requests, and handle them when appropriate. You will arrange board meetings, coordinating the board member's movements and venues as and when required and prepare reports, presentations and agendas and organise formal and informal meetings including minute-taking as and when required. You will be assisting with the general activities in the department to include managing small projects where appropriate e.g. press clippings, Educational organisation and Welcoming and looking after visitors and dealing with incoming email, faxes and post. You will have Proven track record of developing and maintaining office systems and procedures and experience of managing diaries and proven track record of note taking at meetings. Advanced Word, Excel and Outlook are essential.and experience in using MS, PowerPoint, numerate You will have excellent verbal/written communication skills and the ability to work as part of a team and ability to work efficiently to deadlines.

Retail Travel Assistant Manager, £20K, Hertfordshire. ref: V552/2361

Established independent travel agent is looking for an experienced travel consultant to service a mixture its leisure travel clients. The role will be to book package holidays using Viewdata, scheduled flights and ticketing using CRS and UK rail tickets whilst offering high levels of customer service at all times. He/she will also perform general administration duties including chasing invoices and confirmations, daily banking, writing up window cards and stacking brochures. The successful candidate will have previous travel industry experience working in a travel agent using a CRS and Viewdata. You will be self motivated, organised, possess good customer service and sales skills and able to work in a team.

Sales Manager, £24k OTE £30k, Essex. ref: V10/2350

Established and renowned travel organisation are looking for a sales manager to lead, motivate and manage a team of 15 reservation consultants to assist with hitting monthly and yearly sales targets.The responsibilities of the Sales Manager are to set sales targets and KPI's for individuals within the team. You will listen to telephone conversations, score, provide feedback on sales techniques and coach improvement. You will be hands on and ensure you hit your own sales targets. You will hold formal one to one's, measure performance daily, weekly and monthly against kpi's. You will assist in resolving pre-departure customer complaints. He/she will liaise with department managers to improve operational effectiveness and take part in recruiting sales personnel. In addition you will ensure all bookings are quality checked and that all new procedures are communicated to staff. The successful sales manager will require having previous experience working in a supervisory role for a travel company. You must have previous experience of using a GDS. He/she will be an excellent communicator, organised, a strong motivator, who is able to lead and motivate.

Luxury Travel Consultant, Up to £18k, West Midlands. ref: V545/2348

A well established retail travel agency who pride themselves on their reputation for a professional personal service are looking for a travel consultant to join their knowledgeable and dedicated team. As a well respected agency the successful candidate will be dealing with a discerning clientele to help offer them a full spectrum of premium products to help satisfy their holiday needs. To achieve this you will be tailor making many of your clients itinerates where you will be able to draw upon your own experiences, or those of your colleagues, to help make dreams become a reality. This knowledge will naturally be combined with offering a superior customer booking experience, to ensure your clients book with you again and again. As a result you will need to have excellent destination knowledge of numerous worldwide destinations with an awareness of the products that are most appropriate for your clients needs. Good customer service and communication skills are essential. Knowledge of Galileo would be advantageous, but training will provided for the right candidate. This is an excellent opportunity for experienced Travel Professionals who wish to work for a respected agency and deal with the public face to face.

Ticketing Consultant, Up to £15k, Northamptonshire. ref: V397/2329

A leading player in the travel industry are seeking an experience Ticketing Consultant to join their team and help process ticketing queues promptly and efficiently. You will also be responsible for preparing and producing travel documents accurately whilst ensuring all regulations relating to IATA and BSP are adhered to, and to make sure that all bookings are ticketed properly and on time to eliminate 'write offs' and complaints. You will be insuring all tickets through Galileo and AS400, including reissues and revalidations subject to changes and amendments. The ideal candidate will have previous ticketing experience, a working knowledge of a major GDS, good fares knowledge and be very accurate. An excellent opportunity for a team player to join a very successful travel organisation.

Senior Travel Consultant, Up £21K depending upon experience, Surrey. ref: V405/2302

A well established retail travel agency in Surrey, who pride themselves on their reputation for a professional personal service are looking for a travel consultant to join their knowledgeable and dedicated team. As a well respected agency the successful candidate will be dealing with a discerning clientele to help offer them a full spectrum of premium products to help satisfy their holiday needs. To achieve this you will be tailor making many of your client’s itineraries where you will be able to draw upon your own experiences, or those of your colleagues, to help make dreams become a reality. This knowledge will naturally be combined with offering a superior customer booking experience, to ensure your clients book with you again and again. As a result you will need to have excellent destinational knowledge of numerous worldwide destinations with an awareness of the products that are most appropriate for your clients needs. Good customer service and communication skills are essential. Knowledge of Galileo would be advantageous, but training will provided for the right candidate. This is an excellent opportunity for experienced Travel Professionals who wish to work for a respected agency and deal with the public face to facestinations.

Tailor Made Travel Consultant, £17K rising to £20K after one year (OTE £25K+), East Sussex . ref: V473/1962

A fiercely independent travel company who specialise in independent travel for independently minded people are looking for a Travel Consultant to join their friendly and knowledgeable team. As a Travel Consultant you will be fielding a host of enquires from over the phone, by email, and by appointment. You will be listening to your customers varied needs, and using your extensive travel industry knowledge will be helping organise a large selection of trips from single and multi-centres to Round the World and Gap year travel. Once you have researched and agreed an appropriate itinerary for your clients it will be your responsibility to ensure the smooth running of the booking with support from other in-house departments. It will be your responsibility to ensure that the different components of a clients trip are booked with suppliers correctly, communicating any changes between all parties clearly and effectively. You will be responsible for the despatch of all documentation to the clients, from invoices, itineraries and tickets ensuring that all of them are issued on time and correctly. The successful candidate will have experience of working in a Travel Sales environment, and have a passion for exploring the world and sharing this with others. You will have a vibrant personality, with an infectious enthusiasm for travel, which enable you to build rapport with your customer's easily allowing you to maximise your sales. CRS knowledge would be desirable, but cross-training or training will be provided for the right candidate. This is an exciting opportunity to work with an established company respected for their expertise in a vast array of worldwide destinations.

Fares and Ticketing Agent, Up to £16k (OTE £22k), Manchester. ref: V7/2297

One of the country's leading travel companies requires an experienced Fares & Ticketing Agent who is looking to further their career in the travel industry. The role will involve ticketing nett and published fares through Galileo. Excellent communication skills, administration, attention to detail and the ability to build good relationships with people are essential. The ideal ticketing agent will need to have previous ticketing experience, a sound knowledge of Galileo, understands CAT35 fares, and has a good all round nett fares knowledge. In return this large travel company will reward you with good basic salary plus bonuses on your performances. This is also an excellent company to work for as they provide excellent ongoing training and career progression. This company organises excellent events and social activities for their staff.

Customer Relations Executive, Up to £21.5k, Surrey. ref: V253/2247

Leading online tour operator are looking for a customer relations executive to provide a cross functional support within all departments and brands. The responsibilities of the customer relations executive will be resolving all complaints by taking ownership and ensuring the complaint is carried through from start to finish. Constant contact with customer is a priority. You will document, investigate and report all findings. You will manage the operational workflow prioritising work. He/she will work to targets and agreed timescales. You will be able to navigate through operational systems, tools and applications in order to fulfil the role. You will be in contact with suppliers so the need to develop and build relationships is an integral part of the role. The successful applicant will require having previous experience working in the travel industry preferably within a customer services role. You will have experience working with a GDS; Sabre, Amadeus, Galileo or Worldspan. He/she will be able to work in a fast paced environment working on one's own initiative. You will be organised, able to prioritise and provide clear communication at all times.

Luxury Tailormade Travel Consultant, Up to £18k + incentives, Kent. ref: V510/2184

A leading independent luxury travel company are searching for an experienced consultant to join their team of industry specialists in the luxury market. You will be booking complicated itineraries for their discerning clients, this will include tailormaking the client’s requirements and creating bespoke cutting-edge travel experiences for our customers. You will be working within a growing team of consultants, looking after all aspects of your clients travel needs using your vast knowledge of destinations, product and travel experience to help create unique journeys. The company are seeking an experienced travel consultant who is used to putting together tailormade itineraries on a daily basis. You will enjoy building relationships with clients; taking the time to really understand what they are ideally looking for from their trip and then finding the perfect destination and itinerary to match this. In return, our client is offering a very competitive salary plus incentives.

Retail Travel Manager, £23k plus Commission, Glasgow. ref: V7/2165

Our partner is looking for a branch manager to manage the sales team of a dynamic travel agent located in Glasgow. The responsibilities of the team leader are to lead a team of travel consultants by ensuring each individual reaches their sales target. This will be monitored by tracking each individual against KPI's. You will also motivate the team on a daily basis, and create a dynamic atmosphere to work in plus you will encourage team night outs. He/she will follow agreed plans and budgets for driving growth of stores turnover margin and profit. He/she will communicate fully in daily and weekly business meetings. You will ensure all staff are trained highly in customer service and ensure these levels are maintained. You will ensure the store is compliant with company guidelines. The successful applicant will require having a proven track record in sales, conversion and profitability. He/she should have previous experience working in a management or supervisory role. He/she will be self motivated, possess excellent time management skills and able to multi task. You will have strategic as well as operational thinking.

Business Development Manager, £15.5k (OTE £28k), West Midlands. ref: V7/2173

The UK's leading travel company’s, who are continuously expanding all the time, are searching for experienced sales professionals to join their business development team. As a Business Development Manager for the company's new Business Travel brand, you will source new accounts and develop business for this brand, which will then in turn be serviced by their top business travel account managers. The company are looking for ambitious, target driven individuals who have a proven track record in sales and marketing, and be able to confidently promote and sell the benefits of a new and expanding brand. The company provide excellent ongoing training, fantastic support and offer fantastic bonuses on top of the very competitive salary.

Business Development Manager, £15.5k (OTE £28k), Avon. ref: V7/2174

The UK's leading travel company, who are continuously expanding all the time, are searching for experienced sales professionals to join their business development team. As a Business Development Manager for the company's new Business Travel brand, you will source new accounts and develop business for this brand, which will then in turn be serviced by their top business travel account managers. The company are looking for ambitious, target driven individuals who have a proven track record in sales and marketing, and be able to confidently promote and sell the benefits of a new and expanding brand. The company provide excellent ongoing training, fantastic support and offer fantastic bonuses on top of the very competitive salary.

Travel Consultant, Up to £22K, London. ref: V446/1813

A leading miniple are looking for a Travel Consultant to join its highly regarded, luxury travel agency in one of London's most exclusive districts. You will be dealing with an affluent and varied clientele selling a full variety of product to worldwide destinations. Your key objectives will be to achieve agreed sales targets; convert enquires, and leads into confirmed sales through demonstrating sound product knowledge and exceptional customer service. You will be handling enquires in a number of formats, from face to face and telephone to written correspondence, where you will be responsible for managing all your sales enquiries, including airline upgrades, and take ownership of your clients complete satisfaction and that their expectations are exceeded. Your other duties will be assisting with overflow calls from other sales teams, assisting with the sales support and operational teams, and selling additional products as necessary. You will occasionally be required to represent the company at trade and consumer shows, here in the UK and overseas. To be successful in this role you will be required to have a positive 'can do' attitude, be flexible and adaptable, be able to plan and organise your time to ensure that you meet targets and deadlines with the desire and initiative to achieve and surpass targets. You will have an approachable manner with both colleagues and clients, and have a good knowledge of long haul destinations and a commercial understanding.

Travel Consultant, £25k plus commission, London. ref: V407/2153

A cutting edge and dynamic travel provider are looking for a Tailor Made Travel Consultant to join their luxury Travel Advisory Service. You will be working within the travel leisure team of an exciting and leading tour operator, creating bespoke, cutting-edge travel experiences for our client’s customers. You will be working within a growing team of consultants, looking after all aspects of your clients travel needs using your wealth of destination, product and travel experience to help create unique journeys for all clients, where no two journeys are the same. You will work closely with suppliers, ensuring that every single aspect of the trip runs smoothly. For customers that have itineraries that are unable to be catered for by the regular suppliers it will be your responsibility to research the appropriate product, and then negotiate and contract a competitive rate. This role is ideal for someone who is incredibly passionate about travel and client service and ideally has experience within the travel industry putting together tailor-made trips to one or more continents. You will enjoy building relationships with clients; taking the time to really understand what they are ideally looking for from their trip and then finding the perfect destination and itinerary to match this. You will be flexible and passionate for researching new destinations are also important. In return, our client can offer a very supportive; fun and dynamic environment to work within, with an excellent renumeration package and benefits. This is an exciting opportunity for all tailor-made travel consultants to help further their careers.

Tailor Made Travel Consultant, Up to £23k, Surrey. ref: V130/2043

Independent travel company renowned for booking luxury tailor made holidays are looking for an experienced travel consultant to join their innovative team.The responsibilities of the tailor made travel consultant will be understanding customer needs and providing a competitive price to encourage the sale. You will be expected to tailor holidays specific to client’s requirements booking scheduled flights using CRS, and hotels via third party suppliers. You will also have good knowledge of luxury tour operators booking package holidays to European and Worldwide destinations. He/she will be pro-active in acquiring knowledge of the latest hotels and resorts to increase ones product knowledge. He/she will be able to deal with any changes and amendments to bookings that may occur before or after travel date. You will take an interest in assisting team members with duties within the travel store. The successful applicant should have previous travel industry experience working in a travel agent booking tailor made holidays preferably within the luxury market. You will be experienced in using a CRS. He/she will have good knowledge of hotels and resorts within the luxury sector. You will provide exceptional customer service at all times. He/she will be organised and able to see complicated bookings through from start to finish.

Concierge Travel Consultant , £20K plus OTE £25K+, London. ref: V484/2025

A company that prides itself on its professionalism, expertise and ability to deliver a consumer focused lifestyle programmes to a portfolio of leading blue chip companies and their employees is looking for a Concierge Travel Consultant to help expand the Travel Sector of their business. As an experienced Travel Professional you will be dealing with individuals of high Nett worth, using your extensive travel knowledge and expertise you will be providing the highest of services, listening to their needs and suggesting the most appropriate products and itineraries for the clients, helping to maximise the sale and the enjoyment of the clients vacation. You will be regularly liaising with suppliers, ensuring that you are aware and in control of all the latest product developments and special offers, and then it will be your responsibility to ensure that all information is communicated to your client base efficiently, thus creating maximum brand awareness. This will be achieved through the improvement and creation of regular marketing initiatives, where you will be communicating "whats hot and what's not", the best way to achieve that dream holiday, and special offers that you have generated through suppliers. You will be required to have a pro-active approach to client management and ensure that our clients concierge services are being maximised. The successful candidate will have a solid background in the travel industry, and be able to communicate to the highest of levels, whilst being pro-active, enthusiastic and passionate about the service that they are providing. This is an exciting opportunity for someone who is wishing to combine their knowledge of travel and are wishing to challenge themselves through the development of marketing stratagies, and expansion of the client base.

Retail Assistant Manager, Up to £15k, Hampshire. ref: V275/2031

A leading independent retail travel agent are seeking an Assistant Manager to help start up a new branch in a fantastic location in Hampshire. You will be responsible for assisting the Branch Manager with the day to day running of the branch, setting targets for consultants, setting rotas, training where needed and also helping customers with the holiday of their dreams. To be considered you will have previous experience as an assistant manager or be a senior consultant looking to make the step in to management. Knowledge of the retail travel market and putting together itineraries for customers is also essential, this is an excellent position which will enable you to broaden your travel horizons and helping take the business forward.

Retail Branch Manager, Up to £22k, Hampshire. ref: V275/2032

My client is on of the UK's most well known independent retail travel agencies and they are opening a new branch in a fantastic location, so are looking for an experienced Branch Manager to take the branch forward and implement strategies. You will be responsible for managing and motivating an assistant manager and a team of experienced consultants. You will also be required to share your extensive travel and travel product knowledge with your team, so therefore you will be expected to train your consultants wherever you feel they may need the extra knowledge in order to provide the best possible service to your customers. This is a fantastic opportunity to take this branch in the direction you feel it will need to go.

Reservation Agent, £20K OTE with uncapped commission, London. ref: V386/1502

A Company recognised as leaders in their sector of the Travel Industry are looking for reservations agents to join their travel sales environment in their busy European Headquarters. It will be your responsibility to deliver high levels of customer service to both increase and retain our client’s membership base, and to promote all company products and services by maximizing all sales opportunities. You will be delivering levels of sales and service which are consistent with quality standards, and maintain comprehensive knowledge of company and departmental products, policies and procedures so that member awareness is increased and the system operates effectively. You will need to identify the members "holiday experience" and provide information on the related benefits and exchange services, offering alternatives and using initiative within corporate guidelines in the interests of enhancing members' satisfaction. You will process exchange confirmations, memberships and sales, meeting and exceeding individual productivity targets on call handling for confirmations and renewals. You will handle and take ownership of each call seeing through to solution with Supervisor assistance if necessary, where you will maintain good communication with members and staff at all levels. The successful candidate will have an excellent attention to detail, be self motivated, and be able to work under their own initiative. You will have excellent Interpersonal skills, and the ability to influence people and makes sales whilst not compromising your Customer Service. This position is an excellent opportunity for those with customer service experience, and some sales experience wishing to work in the travel industry, or those from a travel industry background wishing to work in a dynamic and challenging environment.

Travel Consultant, Up to £20K, London. ref: V437/1748

An excellent opportunity has arisen for a Travel Consultant to join a independent tour operator who provide luxury holidays to exotic destinations around the world. As an experienced consultant you will be looking to broaden your Travel knowledge, wishing to gain an appreciation and fuller understanding of how a travel operator works. Your role will see you taking enquires and converting them to booking for Luxury holidays to exotic worldwide destinations by phone and email. Full product training will be provided. As being a key member for a small-medium sized company you will also be working in other 'areas', that will see you gain experience in product, operations and administration. You will be responsible for uploading any product changes on the company's in-house system, ensuring that clients holidays are booked correctly through suppliers and that their details are loaded on the system correctly, compiling, creating and checking document packages are all in order for customers before sending out documents in the post. This is a hugely varied and challenging role, that the successful candidate will find immensely rewarding. You will need to be bright and enthusiastic, with excellent communication skills. With a dynamic personality you will be a team player with the ability to multi-task.

Sales Executive, £18K (OTE £30K), London. ref: V481/1996

A Travel Tour Operator who specialise in providing Tours for specialised groups are looking for Sales Executives to work in a dynamic and exciting company. In this exciting role, working with a vibrant product, you will be using your passion for the outdoors and development, to proactively contact and inspire existing and potential clients about our clients exciting outdoor programmes. You will be supporting our clients regionally based consultants, where you’ll work as a team to build strong relationships with clients through research, marketing and telephone sales activity and provide amazing customer service. You will be a enthusiastic and passionate individual, with the desire to succeeded, with excellent communication skills possessing a confident manner. You will have the ability to work to targets, and enjoy working in a sales driven environment. You will receive full support in your role with comprehensive mentoring, training and development, and have the opportunity to participate on our adventure activities and expeditions. This is excellent opportunity to join our dedicated and dynamic sales and marketing team, working in an environment where you can really make a difference.

Tailor-made Travel Consultant, Up to £17k + bonuses, Hampshire. ref: V185/1992

An independent travel company who have just moved in to brand new state of the art offices are looking for travel professionals to join their expanding tailor-made department. You will be responsible for putting together luxury itineraries for their discerning clients, while providing up to date information on all products and destinations. This is a sales environment and is a very target driven role, so you must be very pro-active and self motivated to succeed. The company are looking for candidates who have previous travel sales experience and will then train them fully on their products as well as a major GDS. This is a fantastic opportunity for the right person from a retail or e-commerce travel background.

Tailor Made Consultant – Far East, Up to £18k plus commission, Surrey. ref: V98/1953

Tailor Made Reservations Consultants are required by a leading Tour Operator to create and sell tailor made holidays to the Far East. The ideal candidate will have at least 1 years experience within a similar tour operating environment, be confident in speaking with clients and developing relationships in addition to being competent in IT. Organisation and administration skills essential as well as having the ability to work under pressure and on their own initiative. It is also essential that you have destination knowledge of the mentioned area. Great opportunity for a passionate person to develop their career in a super working environment selling reservations to exotic locations.

Leisure Sales Consultant, £18k, London. ref: V436/1957

A superb independent business travel company are seeking a leisure travel consultant to service client travel requests, smoothly, accurately and efficiently. You will be booking all aspects of travel for high end clients, the company mainly deal with media, entertainment and financial accounts. So a business travel client that wants to book their own leisure travel, they will contact your department. So again the highest levels of customer service must be adhered to. The ideal candidate will have previous travel industry experience, have used a major GDS, excellent telephone manner and communication skills, and be positive and proactive. As the possibility of progression and career development will be given to those people who are committed and dedicated.

Tailormade Consultant, £18.5K (OTE £24K+), East Sussex. ref: V473/1962

A fiercely independent travel company who specialise in independent travel for independently minded people are looking for a Travel Consultant to join their friendly and knowledgeable team. As a Travel Consultant you will be fielding a host of enquires from over the phone, by email, and by appointment. You will be listening to your customers varied needs, and using your extensive travel industry knowledge will be helping organise a large selection of trips from single and multi-centres to Round the World and Gap year travel. Once you have researched and agreed an appropriate itinerary for your clients it will be your responsibility to ensure the smooth running of the booking with support from other in-house departments. It will be your responsibility to ensure that the different components of a clients trip are booked with suppliers correctly, communicating any changes between all parties clearly and effectively. You will be responsible for the despatch of all documentation to the clients, from invoices, itineraries and tickets ensuring that all of them are issued on time and correctly. The successful candidate will have experience of working in a Travel Sales environment, and have a passion for exploring the world and sharing this with others. You will have a vibrant personality, with an infectious enthusiasm for travel, which enable you to build rapport with your customer’s easily allowing you to maximise your sales. CRS knowledge would be desirable, but cross-training or training will be provided for the right candidate. This is an exciting opportunity to work with an established company respected for their expertise in a vast array of worldwide destinations.

Fares Loading Executive, Up to £21k, London. ref: V253/1915

Online travel organisation are looking for an experienced fares loading executive to co-ordinate the loading of all airline contracts. The responsibilities of the fares loading executive will be managing the loading of incoming contracts from airlines. You will ensure loading deadlines are met; you will prioritise contracts ensuring fares are sent over in a timely and accurate manner. You will also act as the main point of contact for all loading queries from outsourced loading partners. He/she will be responsible for resolving problems that may arise from loading errors within the database systems and then escalating any issues to IT. You will liaise with airline suppliers due to discrepancies in airline contracts. You will provide support to airline account managers in answering loading, ADM and other queries. You will support CAT35 development and planning.The successful applicant will be educated to minimum A-level or equivalent. He/she will have GDS knowledge in Amadeus or Sabre. You will also have experience in Excel and Word. It is essential to have previous experience handling airline contracts. The ideal candidate will be able to work to tight deadlines, prioritising work load. He/she will be organised, detailed, and accurate in their work. You will also be self motivated and enthusiastic working well in a team environment.

Assistant Sales Team Manager, £21k plus commission, Surrey. ref: V253/1889

Dynamic travel company are looking for an assistant team sales manager to assist with management of call centre in absence of sales team managers. The responsibilities of the assistant sales team manager will be assisting with the sales targets for the company. He/she will assist in driving a sales and service orientated culture aimed at building repeat and customer loyalty. You will coach the sales team to deliver outstanding customer service and improve sales figures. You will ensure that calls are being answered promptly and emails ate being turned round in the specific time lines. You will also contribute in weekly meetings communicating on team and sales performance, directive selling requirements and product promotions. In addition you will ensure all options do not run over 3 days and that all bookings will be checked thoroughly.
The successful applicant will have previous experience working as a manager within the travel industry, experienced of working in a travel agent would be desirable. He/she will have previous experience of working to targets, commission while maintaining high standards of customer service.

Agency Sales Support Executive, Upto £19k, London. ref: V13/1725

Award winning online travel company are looking for an agency sales support executive to provide support to the sales teams to increase sales in the B2B market. The responsibilities of the Agency Sales Support Executive will be to contact registered agents to assess their business, update records and encourage sales. You will take incoming enquiries from agents, process new registrations, produce weekly updates, provide support to credit control, and seek feed back from agents. The role also involves you to send out agent communications, incentive rewards, mail merges toed in with marketing and sales drives. You will attend trade shows and possibly visit some agencies to assist in conducting training. In addition the agency sales support executive will assist the sales team with travel arrangements, co-ordinating flyers, posters, updating monthly figures, run reports and assist in the planning of conferences, trade shows, educationals and road shows. The successful applicant will have previous experience working in the travel industry within a sales or customer service background. You must have excellent English language skills both written and spoken. He/she will be an organised person who is numerate, has initiative and can multi task. The company offer good salary + Pension contribution, private medical, staff discounts and Gym contribution. Working hours Monday - Friday.

Operations Executive, Up to £17k, West Sussex. ref: V449/1834

An award winning online travel company are seeking operations executives to provide the highest levels of efficient and cost effective service to all clients and suppliers. You will be required to resolve all operational post reservation, pre-departure and in-resort issues efficiently and thoroughly to a high standard whilst ensuring that the specified deadlines for response times are met by managing your workload. You will be answering incoming calls and booking travel requirements for clients in a timely and efficient manner. The ideal candidate will have excellent sales and customer service skills, and will have excellent worldwide geography knowledge. This is a fantastic opportunity for people with limited travel industry experience who are looking to make their mark within the travel industry. Working hours are a 5 day week, working around a 7 day roster. The shift pattern is open from 8am - 9pm.

Specialist Operations Executive, Up to £18k, West Sussex. ref: V449/1835

Specialist operations executives are required by an award winning online travel company to provide ultimate levels of efficient, cost effective services to specified top agents, new business, corporate and domestic clients. You will also be responsible for providing an accurate, efficient response to all enquiries and quotation requests. You will be required to maximise sales and achieve high conversion on all quotes, build and maintain close working relationships with specified agents, customers and overseas suppliers. The ideal candidate will have a proven sales record, coupled with outstanding customer service skills. For this role previous experience within the travel industry will be an advantage. You will be self motivated, excellent team worker and have a positive approach to work. Working hours are a 5 day week, working around a 7 day roster. The shift pattern is open from 8am - 9pm.

Travel Advisor, Up to £16k + incentives, Northamptonshire. ref: V397/1785

A worldwide leisure and travel company are looking for Reservations Agents to work at their prestigious offices in Northamptonshire. As a Travel Advisor you will be primarily handling the enquires from our clients members helping them to fulfil their holiday dreams by identifying their needs, and promoting the resorts in our clients portfolio using a bespoke reservation system to book their holidays. You will also be able to offer a wide range of exclusive leisure products to your customers to make their holiday complete. The ideal candidate will want to work in a fun, challenging environment and will value the importance of excellent customer service skills. The attractive package also includes fantastic working hours and will be ideal for an experienced travel professional with outstanding sales and customer service skills wishing to gain further experience and training working for a worldwide travel organisation.

Sales Executive, Up to £21k + bonuses + benefits, Surrey. ref: V94/1780

A leading loyalty marketing agency are looking for an experienced Sales Executive to join their expanding team. The role will require you to support the delivery of profitable revenue from new business, researching and contacting the right sections of the market to open opportunities and build relationships. It will also require you to assist with the collation of information and preparation of responses to client briefs. Key aspects of the role will include; support of the strategic development plan for researching sector targets; contact selected prospective clients; ensure the highest quality information is provided; research and understand background information in targeted industry sectors; and to prepare reports on business development activities. The ideal candidate will have experience in a telephone sales environment, ideally within a marketing context. Have excellent people and relationship development skills; be confident; resilient and have a will to succeed within the organisation. This particular role may suit someone from a sales & marketing background or has experience within a media/advertising agency where you have been in constant contact with clients with regards their marketing/PR activities.

Agency Sales Support Executive,Up to £19k, London. ref: V13/1725

Award winning online travel company is looking for an agency sales support executive to provide support to sales teams to increase sales in the B2B market. The responsibilities of the Agency Sales Support Executive will be to contact registered agents to assess their business, update records and encourage sales. You will take incoming enquiries from agents, process new registrations, produce weekly updates, provide support to credit control, and seek feed back from agents. The role also involves you to send out agent communications, incentive rewards, mail merges tied in with marketing and sales drives. You will attend trade shows and possibly visit some agencies to assist in conducting training. In addition the agency sales support executive will assist the sales team with travel arrangements, co-ordinating flyers, posters, updating monthly figures, run reports and assist in the planning of conferences, trade shows, educationals and road shows. The successful applicant will be required to have previous experience working in the travel industry with a sales and customer service background. You must have excellent English language skills both written and spoken. He/she will be an organised person who is numerate, has initiative and can multi task. The company offer good salary + Pension contribution, private medical, staff discounts and Gym contribution. Working hours Monday - Friday.

Reservations Team Member, £21K plus bonus, London. ref: V430/1698

An exclusive travel company, who have an excellent reputation for their collection of luxury hotels are looking for a Reservations team member to join their lifestyle concierge team; helping to find the best quality hotels from around the world. As an expert, in this customer focused reservations role, you will be fielding inquiries from both discerning members and non-members to help them decide on what hotel best suits their needs. You will be fully conversant with the wide range of products and services that the club offer, to maximise the income opportunities available, and using all appropriate techniques in your extensive sales repertoire to convert the maximum amount of enquires into confirmed bookings whilst never faltering in the highest level of customer service that your clients will expect. You will need to build a strong working relationship with our client’s partner hotels, trying to fully understand their business, which will lead you to actively supporting the promotion of their residences. When dealing with all enquires you will also be promoting the more premium levels of memberships. As a result you will have to be a hardworking and customer service orientated sales individual who has initiative, drive, a commitment to achieve with an attention to detail and good interpersonal skills. A good all round knowledge of the travel industry dealing with the upper end of the market place will be advantageous.

Reservations Team Leader, Up to £28K (OTE £30-£40K uncapped), London. ref: V430/1699

An exclusive travel company, who have an excellent reputation for their collection of luxury hotels, are looking for a Reservations Team Leader to join set up their brand new in-house booking team of this prestige brand. Leading a team of experts in the luxury field you will need to be able to personally identify with our clients members and their strong brand image. You will be developing the service specification and ensuring its day to day implementation, and leading the expansion of this department by designing and overseeing a recruitment campaign. Once your team is in place you will be developing and delivering the initial and ongoing training, motivating and incentivising the team. You will be responsible for all administrative aspects of the team management, business process management, reporting and any human resources related issues. The successful candidate will be confident, pro-active and results orientated manager. You must have experience of recruiting, managing and incentivising a team, and have a background in the hotel or travel industry.

Senior Travel Consultant, From £17K depending upon experience, Surrey. ref: V405/1581

A well established retail travel agency in Surrey, who pride themselves on their reputation for a professional personal service, are looking for a travel consultant to join their knowledgeable and dedicated team. As a well respected agency the successful candidate will be dealing with a discerning clientele to help offer them a full spectrum of premium products to help satisfy their holiday needs. To achieve this you will be tailor making many of your client’s itineraries where you will be able to draw upon your own experiences, or those of your colleagues, to help make dreams become a reality. This knowledge will naturally be combined with offering a superior customer booking experience, to ensure your clients book with you again and again. As a result you will need to have excellent destinational knowledge of numerous worldwide destinations with an awareness of the products that are most appropriate for your clients needs. Good customer service and communication skills are essential. Knowledge of Galileo would be advantageous, but training will provided for the right candidate. This is an excellent opportunity for experienced Travel Professionals who wish to work for a respected agency and deal with the public face to face.

Tailor Made Consultant, Up to £20k, Hertfordshire. ref: V414/1606

A leading well established tour operator specialising in tailormade trips to the USA are looking for experienced Tailor Made Consultants to join their newly expanding tailormade team. The company specialising in sending the discerning traveller to Florida, California, New England and The Carolinas, and are very client orientated. The company expect the highest levels of customer service with each and every enquiry from new and existing clients. The ideal candidate will have a strong back ground in tailor making itineraries, ideally to the USA. In return you will receive a fantastic salary, new state of the art equipment and free parking. This is a fantastic opportunity for an experienced travel professional who may be tired of the commute in to London.

Reservation Consultant, Up to £20k, London. ref: V412/1603

A well established airline based in the Far East are looking for an experienced Reservation Consultant to join the reservation team in their London reservation office. You will be responsible for booking flights for their customers, letting customers know of any schedule changes, making flight amendments and offering the best possible customer service. The role will also involve you issuing tickets on their in-house system. The ideal candidate will have previous experience of booking flights, this can be with an airline or a travel agent. It is essential that you are fully trained in a major GDS. This is a great role with a growing airline and offers Monday to Friday normal working hours.

Flight & Hotel Reservations Agent, Up to £20K plus excellent commission (OTE £30- £35K), London. ref: V418/1609

An independent family owned Travel Agency are looking for Flight and Hotel Reservations agents to join their expanding team. As an agent you will be offering customers a wide range of products from flight and accommodation only, Package holidays, car hire and round the world tailor made itineraries whilst dealing with some of the UK's largest tour operators. You will be accessing their extensive database to find the very latest deals and early booking offers to ensure that your customers are being looked after in the best possible way, using the latest computer technology and a well known GDS. As a result you will be a reservations specialist who enjoys working to targets and the buzz generated in a busy active sales environment. Having a Global Distribution System is essential, though cross training will be provided; you will also be required to have strong fares knowledge - particularly of nett and published fares. This is an exciting environment to work in and would be ideal for those who enjoy the buzz of working in a friendly competitive environment.

Senior Travel Consultant, From £17K depending upon experience, Surrey. ref: V405/1581

A well established retail travel agency in Surrey, who pride themselves on their reputation for a professional personal service, are looking for a travel consultant to join their knowledgeable and dedicated team. As a well respected agency the successful candidate will be dealing with a discerning clientele to help offer them a full spectrum of premium products to help satisfy their holiday needs. To achieve this you will be tailor making many of your client’s itineraries where you will be able to draw upon your own experiences, or those of your colleagues, to help make dreams become a reality. This knowledge will naturally be combined with offering a superior customer booking experience, to ensure your clients book with you again and again. As a result you will need to have excellent declinational knowledge of numerous worldwide destinations with an awareness of the products that are most appropriate for your clients needs. Good customer service and communication skills are essential. Knowledge of Galileo would be advantageous, but training will provided for the right candidate. This is an excellent opportunity for experienced Travel Professionals who wish to work for a respected agency and deal with the public face to face.

Branch Manager, £20k OTE £35k, London. ref: V7/1556

Dynamic and forward thinking travel company are recruiting for a number of tailor made travel consultants who are looking to move into management and progress their travel career. The responsibilities of the branch manager will be to lead, inspire and motivate a team of travel consultants to hit their monthly and yearly sales targets. He/she will be expected to perform sales assessments, 1-2-1's, and track individual performance levels. You will also be expected to be pro-active in identifying new business opportunities by marketing the company to local businesses or create new ideas to encourage more sales. You will ensure staff have the tools and product training required in order to assist them. You will lead from the front by excelling in hitting ones own sales targets. He/she will also be expected to complete sales reports, attend conferences/ encourage staff to attend nights out and carry out new procedures and agreed plans from head office. The successful candidate will need to be self motivated, possess a positive attitude, and have a proven track record in sales working with in a travel environment. Ideally you will be educated to degree level or equivalent.

Assistant Manager, up to £24k, Buckinghamshire. ref: V14/1530

A leading independent leisure and business travel company are seeking an Assistant Manager to join their leisure team. You will be responsible for the leisure department in the Manager's absence and also assist in the day to day running of the department. You will need to motivate, help and train members of the team and to also be willing to take a hands on part of the booking process with new and existing customers. The ideal candidate will have previous team leader or supervisory experience within leisure travel, the company will also look at candidates with a vast amount of tailor made experience looking for their first management role. You will also have to have knowledge of a major GDS.

Central Europe Reservation Consultant, up to £17k, Central London. ref: V15/502

Tailor made reservations consultant required to specialise in tailor made reservations to Central Europe. This superb reservations opportunity is ideal for a candidate who has previous experience working for a tour operator using CRS. This is an exciting opportunity as the person will be involved in tailor making holidays which will include Trekking holidays, skiing holidays, Tours, Rail and City Breaks. The person must be bubbly/ enthusiastic and able to work in a team environment. Knowledge of Galileo is preferable but not essential as training will be given. The working hours are superb Mon - Fri 9 - 5pm. good basic salary plus commission.

Business Development Executive, up to £25k plus commission. ref: V2/1522

Exciting opportunity has arisen for a business development executive to work for an independent corporate travel company selling a business travel management solution to clients. The role will be to generate leads and secure new business by contacting clients in the local and surrounding counties of Kent selling and promoting the companies professional business travel services. You will be expected to make contact initially by phone and then following up potential leads with face to face presentations. He/she will be a presentable, self motivated, organised and pro-active individual who possesses a proven track record in sales. He/she will be conversant using Microsoft excel, word and power-point applications. You will also have the opportunity to work from home if necessary.

Travel Consultant, Up to £20k, Central London. ref: V121/1523

Established independent travel agent is looking for an experienced travel consultant to service a mixture of business and leisure travel clients. The role will be to book package holidays using viewdata, book scheduled flights and ticket using CRS and issue UK rail tickets whilst offering high levels of customer service at all times. He/she will also perform general administration duties including chasing invoices and confirmations, daily banking, writing up window cards and stacking brochures. The successful candidate will have previous travel industry experience working in a travel agent using a CRS and viewdata. You will be self motivated, organised, possess good customer service and sales skills and able to work in a team. Working hours Monday - Friday 9am - 6pm.

Travel Sales Agent, OTE £25k, excellent commission, Hampshire. ref: V385/1481

An opening has occurred at an exciting e-commerce company to work in a buzzing call centre environment, with the opportunity to earn excellent commission on every booking you make. You will be identifying your customer’s needs, selling them products most suited to their needs, while maximizing your profits. This will be achieved by working through a variety of mediums, whilst always retaining a focus on the highest levels of customer service. You will also be in control of your reservations ensuring that they are all correctly priced and accounted for. You will have a sound Geographic knowledge and have worked with reservations or PC systems, with the ability to work towards set targets. This is an excellent opportunity for Travel Consultants wanting to work in a high paced, exciting environment and be rewarded for their efforts.

Ticketing Agent, Up to £20k, Central London. ref: V6/1453

Large independent travel company are looking for an experienced ticketing agent to work within their ticketing division. The responsibilities of the ticketing agent will be to issue published, nett and IT fares using Amadeus and Galileo. You will be involved in arranging e-tickets, TOD's and sending out automated tickets to clients. Other daily activities will involve queue management, looking at airline reschedules, cancellation of airline bookings, ticketing deadlines ensuring tickets are despatched.
The successful candidate will have previous experience working in a ticketing role working with nett and published fares. He/she will possess strong communication and organisation skills with the ability to prioritise work load. You will be expected to work 5 days a week around a 7 day roster.



Trainee Tailor Made Consultant, £18k basic ote £35k Surrey. ref: V253/1449

Dynamic and forward thinking travel organisation are looking for travel consultants to train into tailor made to work within there busy, enjoyable and sales focussed travel division. The responsibilities of the trainee tailor made consultant will be to convert incoming enquiries by email or telephone into sales. The travel consultant will perform European and worldwide holiday bookings with full CRS training offered. This company specialise in dynamic packaging and are a market leader in their field. You will be expected to offer high levels of customer service advising clients on destinations, resorts, passport and visas. The travel consultant will be offered full training in using a CRS. You will be required to have previous travel industry experience selling flights or holidays ideally from a retail travel agents /tour operator. The successful candidate will be self motivated and enthusiastic. The company operate an excellent basic salary plus high levels of commission. You will work 5 days a week around a 7 day roster.



Trainee Tailor-Made Travel Consultant, Up to £18k basic OTE £35k, Kent. ref: V6/1446

Established independent travel agent advertising on the internet to destinations such as the Mediterranean, Caribbean, Egypt, and Indian Ocean are looking for Trainee Tailor Made Travel Consultants to work in their Kent office. The responsibilities of the travel consultant will be taking incoming enquiries and converting these into sales. He/she will be offered training in Galileo CRS in order to match appropriate flights with accommodation in order to sell as a Tailor made holiday. The successful applicants will offer expert advice on the company's products including hotels, resorts and visas and building client relationships to generate repeat business. The travel consultant will be expected to work to monthly targets and on an excellent commission structure. The trainee tailor-made consultants will have some previous travel industry experience selling holidays or flights. He/she will be self motivated and enthusiastic and a good team player.

Reservations Supervisor, £19k plus bonus, London. ref: V107/1427

Renowned travel company located in London who specialise in promoting and selling a luxury product are looking for a reservations Supervisor who will be responsible to manage, motivate, support, monitor and develop the reservation consultants. The responsibilities of the reservation supervisor will be supporting the reservations team in the overflow of incoming calls, handling any escalated customer service problems, monitor calls and offer advice to improve their selling techniques. He/she will coach and deliver feed back on performance, perform 1-2-1's and co-ordinate weekly meetings. The successful applicant will report on daily sales figures, analyse and provide feed back on the team performance, maintain and improve the quality of the team, organise rosters and maintain discipline. Previous experience working in the travel industry managing up to 10 staff preferably within in a call centre environment. He/she must have experience in call monitoring, developing and training of staff. The company are looking for an enthusiastic and out going individual who has good motivation skills.



Travel Consultant, up to £17.5k, Kent. ref: V255/1429
An independent travel agency are looking for travel industry professionals to join their expanding team. You will be booking all aspects of travel including flights, hotels, car hire and insurance and provide first class customer service to all of their clients. The ideal candidate will have previous travel industry experience, preferably within a tailor made environment. A sound knowledge of a major GDS would also be an advantage.



Worldwide Travel Consultant, up to £15k, W London. ref: V372/1422

An independent travel agent are looking for an experienced travel professional to join their team. You will be responsible for booking tailor made itineraries to South Africa, India, Middle East, Far East and many more. You will provide an honest, reliable and efficient service to all of their customers. You must possess previous experience within the travel industry. A full working knowledge of a major GDS, preferrably Galileo or Amadeus.



Flight Only Reservation Consultant, up to £14k + commission, Surrey. ref: V98/1257

A leading tour operator are searching for experienced travel professionals to join their Flight Only department. You will be responsible for booking flights to many different destinations around the world, for example; India, Africa, Far East, USA, Canada, Caribbean and many other destinations. You will need to provide the highest levels of customer service with every client You must have previous experience of booking flights on a major CRS. It would be an advantage if you had knowledge of Amadeus.

Travel Consultant, up to £20k plus (OTE £35k), SW London. ref: V230/1402

Online Travel Company are looking for an experienced travel consultant with experience of working to targets and commission to sell destinations such as Caribbean, Indian Ocean, Thailand, Malaysia and USA. The responsibilities will involve taking incoming enquiries from website advertising by email and phone and converting these in to sales. He/she will offer expert advice to customers regarding their chosen destination, writing itineraries, advising on visas and inoculations. You will be expected to increase ones sales figures by switch or up selling, and offering other services such as insurance, car hire and cruises. He/she will be self motivated and keen to achieve and exceed monthly sales targets. The successful candidate will have previous travel experience using a CRS, with a proven track record in sales. Good geographical knowledge of worldwide destinations is preferable. Excellent communication and customer service skills as well as being a good team player.



Ticketing/Operations Executive, £19k, West London. ref: V182/1042
A ticketing/fares specialist is required to join the operations/ticketing/fares department of an outstanding travel company. He/she will be responsible for issuing complex itineraries, Re-issues in nett and published fares, disputing and investigating ADM's, arranging PTA's and supporting the global ticketing team on three GDS's. The successful person will need previous experience working in an IATA ticketing department issuing Round the World's, PTA's and performing complex re-issues. He/she will have experience in the issuance of 30 airlines using nett fare contracts. Preferably possess knowledge of CAT 35 and Sabre GDS however the company will cross train. Possess BA level 1 or 2. You must have the ability to work under pressure, and to tight deadlines whilst demonstrating a good eye for detail and accuracy. Basic salary plus quarterly bonus structure of up to 3% on their yearly salary. Paid overtime, for working weekends, yearly travel allowance, annual season ticket loan, free travel insurance and free gym membership.



Reservation Caribbean Consultant, £24k plus comm, London. ref: V355/1395
Caribbean reservations consultant required to join the friendly reservations team of award winning tour operator's reservations department. Do you have a vast knowledge through personal travel or sales experience of Antigua, Grenada, Barbados, Bahamas, Cuba, st Kitts, Jamaica and the Cayman Islands? If so, we are looking for a travel passionate, team player to join this highly reputable travel organisations reservations/booking team. The successful person will ideally have worked for a UK based airline tour operator or travel agents and be trained in Sabre (although cross training is offered). This company offer a superb working environment and sell on recommendation with a very high level of repeat business. A high level of customer service is more important than pressure sales. A good salary package is on offer with good benefits plus educationals.



Ticketing Agent, Up to £18k, Middlesex. ref: V218/1387

A world leading business travel company are looking for an experienced ticketing agent. The ticketing agent must have at least 1/2 years experience working with Sabre. The ticketing agent must have excellent knowledge of issuing nett and published fares, arranging e-tickets, TOD's and PTA's. The ticketing agent must be organised, able to prioritise their work, and communicate well within a team environment. This expanding travel company work in nice offices, have excellent working conditions. This is an excellent opportunity to work for a very busy company.

Reservation Consultant for European Reservations,Up to £20k plus bonus,
Central London. ref: V244/1362

Up market and luxury travel reservations company are looking for an experienced reservation consultant who specialises in booking European holidays and city breaks for up market clients Your responsibilities will be to action requests within a 24 hour turn a round as he/she puts together itineraries to suit the demands of the traveller. You will be booking hotels, villas, restaurants, limousine transfers are some of the requests that the clientele will be asking for. He/she should be fully trained in CRS, possess exceptional customer service, strong European product knowledge preferably within the luxury market. The consultant should be able to use the internet as well as resourcing product information. He/she will have a can do attitude with the ability to work on ones own initiative as well as being a strong team player

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