Leisure Travel Consultant, Up to £25K, London, ref: V18/2986

Fantastic opportunity for CRS trained leisure travel reservation consultants to embark on a new career in business travel. The responsibilities of the leisure travel consultant will be to answer enquiries by email and telephone and provide detailed itineraries to its corporate clientele for their travel needs. He/she will take time to learn each clients’ individual profile detailing their booking process and preferred method of travel. You will learn how to interpret fares and routings in a quick and efficient manner. You will constantly strive to update your product knowledge. You will learn to use shortcuts in the CRS system to your advantage. The leisure travel consultant will learn how to deal with last minute amendments to bookings ensuring that all details are correctly changed quickly and effectively. You will prioritise urgent requests and structure your queues. The successful leisure travel consultant will possess good product knowledge and have previous experience of booking worldwide destinations using a GDS such as Galileo, Sabre, Amadeus or Worldspan. You will understand different fares structures for different seasons and be able to interpret the difference between net and published fares. You will be able to navigate your way through the GDS system at a basic to intermediate level showing an aptitude for learning new entries and shortcut commands quickly. He/she will possess a passion for the travel industry with an ambition to improve one’s career in the business travel sector. You will be able to work on your own initiative abut also build trust with clients and colleagues. The leisure travel consultant will be rewarded with working hours Monday - Friday, good salary plus company benefits.

Leisure Travel Consultant, Up to £25K, Midlands, ref: V18/2985

Fantastic opportunity for CRS trained leisure travel reservation consultants to embark on a new career in business travel. The responsibilities of the leisure travel consultant will be to answer enquiries by email and telephone and provide detailed itineraries to its corporate clientele for their travel needs. He/she will take time to learn each clients’ individual profile detailing their booking process and preferred method of travel. You will learn how to interpret fares and routings in a quick and efficient manner. You will constantly strive to update your product knowledge. You will learn to use shortcuts in the CRS system to your advantage. The leisure travel consultant will learn how to deal with last minute amendments to bookings ensuring that all details are correctly changed quickly and effectively. You will prioritise urgent requests and structure your queues. The successful leisure travel consultant will possess good product knowledge and have previous experience of booking worldwide destinations using a GDS such as Galileo, Sabre, Amadeus or Worldspan. You will understand different fares structures for different seasons and be able to interpret the difference between net and published fares. You will be able to navigate your way through the GDS system at a basic to intermediate level showing an aptitude for learning new entries and shortcut commands quickly. He/she will possess a passion for the travel industry with an ambition to improve one’s career in the business travel sector. You will be able to work on your own initiative abut also build trust with clients and colleagues. The leisure travel consultant will be rewarded with working hours Monday - Friday, good salary plus company benefits.

Leisure to Business Travel, Up to £25K, East Sussex, ref: V18/2984

Fantastic opportunity for CRS trained leisure travel reservation consultants to embark on a new career in business travel. The responsibilities of the leisure travel consultant will be to answer enquiries by email and telephone and provide detailed itineraries to its corporate clientele for their travel needs. He/she will take time to learn each clients’ individual profile detailing their booking process and preferred method of travel. You will learn how to interpret fares and routings in a quick and efficient manner. You will constantly strive to update your product knowledge. You will learn to use shortcuts in the CRS system to your advantage. The leisure travel consultant will learn how to deal with last minute amendments to bookings ensuring that all details are correctly changed quickly and effectively. You will prioritise urgent requests and structure your queues. The successful leisure travel consultant will possess good product knowledge and have previous experience of booking worldwide destinations using a GDS such as Galileo, Sabre, Amadeus or Worldspan. You will understand different fares structures for different seasons and be able to interpret the difference between net and published fares. You will be able to navigate your way through the GDS system at a basic to intermediate level showing an aptitude for learning new entries and shortcut commands quickly. He/she will possess a passion for the travel industry with an ambition to improve one’s career in the business travel sector. You will be able to work on your own initiative abut also build trust with clients and colleagues. The leisure travel consultant will be rewarded with working hours Monday - Friday, good salary plus company benefits.

Leisure to Business Travel, £25K, London, ref: VAC674/2966

Europe's leading Travel Management Company established for over 30 years is recruiting a Business Travel consultant. The company that works out of offices in central London is recruiting a business travel professional who has experience putting together complicated itineraries to worldwide destinations.
This is an excellent opportunity for tailor made leisure travel and luxury tour consultants to move into business travel. Candidates need to have excellent geographic awareness and knowledge, be well travelled and have good understanding of people and cultures. Candidates will be considered from tailor made and leisure sectors of the travel industry. You will need to have a thorough understanding of and net and publish fares, with preference of viewing through CAT35. He/she will have the ability to book and price complex fares to worldwide destinations many being in places such as Africa, South America and Asia.
Competent use of Galileo is required but they will cross train people with other CRS experience. Good communications skills, attention to detail, the ability to multi task and work to deadlines are a prerequisite in this exciting position. Working knowledge of hotel reservations, car hire and train fares would be an advantage. The company offers a structured training program for all staff with lots of scope for career advancement. For the right person an excellent package of salary and benefits is available. 

Senior Travel Consultant, Up £25K depending upon experience, Surrey, ref: V405/2974

A well established retail travel agency in Surrey, who pride themselves on their reputation for a professional personal service, are looking for a travel consultant to join their knowledgeable and dedicated team. As a well respected travel agent, the successful travel consultant will be dealing with a discerning clientele to help offer them a full spectrum of premium products to help satisfy their holiday needs. To achieve this you will be tailor making many of your clients’ itineraries where you will be able to draw upon your own experiences, or those of your colleagues, to help make dreams become a reality. The successful travel consultant’s knowledge will naturally be combined with offering a superior customer booking experience, to ensure your clients book with you again and again. As a result you will need to have excellent destinational knowledge of numerous worldwide destinations with an awareness of the products that are most appropriate for your clients needs. The successful travel consultant will have a strong retail travel agent background, and be able to provide good customer service at all times and have excellent communication skills.  Knowledge of Galileo would be advantageous, but training will provided for the right candidate. This is an excellent opportunity for experienced Travel Consultant who wishes to work for a respected agency and deal with the public face to face.

Customer Service Executive, Up to £17K, South East London, ref: V599/2973

A market leading travel agency are looking for customer service executives to join their vibrant offices and award winning team. Your prime responsibilities will see you answering calls, e-mails and action various customer service tasks effectively ensuring that customer and business needs and personal KPI's are met.  Therefore you will be responsible for delivering an excellent customer service experience by answering inbound calls in-line with company standards and targets, actioning any administration tasks in relation to ancillary sales and that they are carried out within the timescales given by suppliers. You will also administer cancellations received by email, post or phone are actioned in-line with company guidelines, respond to customers using our live Webchat facility when appropriate and ensure that any flight changes are actioned in a timely fashion. You will be required to assist in the training and development of new staff to induction, buddying, system and product knowledge, and actively contribute to departmental objectives relating to productivity and ancillary sales targets, whilst accurately maintaining information on suppliers’ products, terms and condition on the relevant database. The successful candidate will have experience of working in a customer service environment, with excellent communication, organisational and problem solving skills, with experience of working in a call centre/telesales environment. You will have a good attention to detail, be computer literate with experience of using Viewdata, TravelCat and Microsoft Office programmes is preferred but not essential.

Travel Consultant, Up to £17K basic - Average earnings £22-24K, South West London, ref: V599/2971

One of the UK's leading Travel Agents is looking for travel consultants to join their vibrant team in their prestigious HQ. As an experienced Travel Agent you will be joining one of the UK's fastest growing company's, taking a share amongst its team of travel consultants who receive over 2million enquires every month. Working in a dynamic and fast paced environment sees Travel Consultants receiving enquiries both over the phone and via email, and using your excellent Travel Agent knowledge be matching your clients holiday needs through either our clients own products or using other tour operators as best suited. Our client has a full and wide ranging product to choose from, so you will see yourself selling worldwide destinations and no enquiry is ever the same. The successful travel consultant will have previous Travel Agent experience, who enjoys providing excellent customer service, with a strong telephone manner and the ability to deliver sales results and work to targets. You will have a friendly and out going personality with good people skills, who can build rapport quickly. The successful Travel Consultant will require Tour Operator or Travel Agent experience.

Client Support Consultant, £15K plus bonus, Cardiff, ref: V352/2612

A leading independent travel Retailer is looking for Client Support Consultants to work in their lively upbeat Cardiff office. You responsibilities will see you dealing with all client post sales queries, helping answer any questions that the clients may have about their forthcoming holiday. This will see you communicating any changes or amendments to a booking, adding any extras to a booking and always providing an excellent customer service at all times. You will be joining one of the best client support teams in the business, so you must have a passion for travel, strong customer focused communication skills, with an enthusiastic and outgoing personality. Experience of working in customer services is desired.

Group Flight Operations Specialist, £24K, Buckinghamshire, ref: V481/2955

A group flight operations specialist is required to make sure all contract deadlines are entered on to the spreadsheet as you will be building multi sector fares into groups booking ready for ticketing. He/She will Ticket Long and Short Haul group bookings before ticketing deadlines and enter all refunds onto the refund log and action where necessary through GDS or Billing Settlement Plan link. He/she will update the re-issue log when a re-issue is actioned and update the changes log when a change is made by an Expedition Planning Manager or School Programme Manager that may affect fares or availability. You will also be negotiating with suppliers and maintaining strong working relationships with them. He/she will be booking group flights in the region of 200 and ad hoc reservations and entering names into group booking before deadlines. He/she will handle Q management and Source the best fare for teams by using all Airlines and Make savings over and above budget margins. To be considered for this position you will Work as part of a team and communicate effectively with others and attend supplier events You also must be prepared to attend and contribute to team/departmental meetings as appropriate.

Retail Travel Branch Manager, £22k plus commission, Essex, ref: V668/2830

A Retail Travel Branch manager is required to head up the team of highly successful travel agents. The Retail Branch manager position will involve controlling and supervising day to day management of the Travel Centre and formulating agree sales targets, budgets and forecasts as required and ensure commissions are being paid in line with CTTG?s negotiated rates. He / She will plan control and motivate all staff and initiate and promote staff educationals and ensure the outlet has high standards of presentation, cleanliness and client comfort. You will also ensure that all Travel activities are legally compliant and ensure all opportunities arising from CTTG membership are fully explored and taken advantage of.  He/she will increase sales and profitability within agreed budgets and control budgeted costs and achieve sound, well trained, intelligent and client orientated personnel base. Great opportunity for a Retail assistant manger or branch manager to further their career.

Travel Sales Consultant, £16K (OTE £25,000 plus benefits), Hampshire, ref: V575/2477

A specialist tour operator is looking for travel sales consultant with a proven track record of working in travel sales environments. You will be receiving incoming calls from the general public, listening to their needs and trying to match our clients’ products accordingly. This will help you to maximise the sale, by offering a full product range ensuring that all their needs are satisfied. You will make sure that all customers benefit from your excellent product knowledge and customer service, but be able to deliver challenging sales results, without diminishing your passion for travel. You will have a proven sales track record with broad travel experience to at least two of the following continents; Asia, Africa, Middle East, Latin America. You must also have a knowledge of flight reservation systems and preferably adventure travel industry experience. Knowledge of MS office, good keyboard skills and a high degree of attention to detail are important, as is the ability to inspire our customers about our trips via email and over the phone. This is an excellent opportunity to join a sector leading company in there beautiful Hampshire offices.

Travel Reservations Consultant, £16K plus Commission, Bristol, ref: V592/2528

A leading niche tour operator is looking for Travel Reservations Consultants to join there growing specialist team. Dealing with clients’ holiday enquiries by phone and by email you will be recommending suitable properties based on individual requirements through listening to your clients’ needs, providing relevant flight and hotel information to clients, processing client reservations whilst working to achieve sales targets and provide exceptional customer service. You will also be required to deal with any administrative duties relating to your clients holiday, ensuring that all aspects of your customers’ holidays are booked correctly.  The successful candidate will have experience of working in a customer service and sales environment, and have an outgoing and enthusiastic personality, with a good telephone manner and strong customer facing skills. You will have a strong desire to provide excellent customer service and find the right product for your customers, with a strong closing ability and the ability to achieve targets. You will be able to work in a closely knit team and provide accuracy in your work and an attention to detail. This is an exciting time of growth for our client and will offer longer term career development benefits in this up and coming company.  No experience in travel in required for this role.

Luxury Reservations Consultant, £14K plus commission - OTE £20K, Worthing, ref: V105/2747

An established leading independent specialist tour operator is looking for Luxury Reservations Consultants to join their successful reservations and sales team. Your main responsibility will be to ensure all incoming enquiries are handled in an efficient and timely manner whilst meeting or exceeding all agreed departmental targets for customer service, sales and reservations. You will be selling up market/luxury holidays to some exotic locations, and putting together bespoke/tailor-made packages using a state of the art reservations system, helping to achieve and exceed both company and individual objectives relating to sales targets, productivity, and product knowledge. You will be liaising with travel agents, direct customers and industry partners, whilst maintaining accurate information on the company's products, commercial campaigns and ancillary services. You will effectively and efficiently deal with any administrational queries, and exceed the customers’ expectations wherever possible. The will be the opportunity to attend educational trips when required. The successful candidate will ideally have worked in a travel agent or tour operator, and be educated to a good GCSE standard, with a dynamic and vibrant personality who can communicate with people at all levels. You must be self-driven and results oriented with a positive outlook and the have the ability to work on your own initiative and as part of a team. This is an excellent opportunity for a Travel Agent to work for a company that has excellent reputation and take your first steps in specialising within Luxury Travel.

Travel Agent Recruitment Consultant, Up to £20k plus commission, London, ref: V141/2808

Proactive travel consultant with previous experience in a uk based travel agents/ tour operators or cruise company required to join the recruitment team of leading travel personal/ recruitment agency. The successful person must of worked in a travel sales role and be used to working to targets. Training in recruitment offered to the right person. The position involves all aspects of recruitment including candidate interviewing, business development, account management and canvassing CVs . You will also be making client visits, building relationships with both candidates and clients through face to face communication and   attending trade shows when required. For this position you will be given clients who are already working with us therefore it is a great opportunity for a goal oriented travel person to work on a warm desk with leads already supplied. This position would suit someone who wants to double / triple their salary as other staff members do. In our company you are not restricted to what vacancies you can work on or what CVS you can have, thus enabling our staff to maximise their earning potential. A truly great opportunity for a travel person with some knowledge of the uk travel industry to make their mark.  

India Reservations, £20,500K, Oxfordshire, ref: V417/1697

Once the Jewel in the Crown, India still offers the intrepid Traveller many unearthed treasures for each individual to find their own. If you have travelled through India and have sampled the vibrant life that this country has to offer, and wish to share your treasured secrets with those who are wishing to explore, this maybe the prospect that you have been waiting for. The opportunity has arisen for someone who is passionate about India to work for a luxury bespoke operator at their delightful country HQ. Your role will see you creating and converting the sale of high-quality tailor made itineraries, where you are ultimately responsible for the planning, selling and implementation of the holiday; ensuring that your client's journey is as perfect as can be. You will be dealing with you clients over the phone, but there is the opportunity to meet them face to face or at PR events, something that our client encourages to help build customer rapport and loyalty. You will be keeping in touch with product developments in India, being at the top of your game, with up to date commercial knowledge so that your clients experience will be enhanced. Throughout the process you will be solely responsible for the smooth running of the client's holiday experience from the initial first contact to their arrival back home. This will see you sending personalised letters to clients to help understand their travel needs after they have received a brochure, loading enquires accurately, preparing fully personalised itineraries, effectively 'up-selling', 'switch selling' and 'asking for the sale.' Once the sale has been completed you will be expected to ensure that all services are booked with the appropriate suppliers, you will remain a single point of contact for the client until they depart, being responsible for all administration interaction, informing and acting upon and changes, amendments or alterations. It will be your ultimate goal to encourage and ensure that you are able to secure repeat business from your clients.  To achieve this you will need to be enthusiastic and articulate, so that your clients will know that they are speaking to a true expert who is truly fascinated with their holiday destination. You will be a motivated and committed individual with a desire to work to the highest standards with a cheerful, outgoing and confident personality with high levels of initiative fully understanding the importance of customer service. Whilst previous sales or travel industry experience is advantageous, this role is ideal for anyone who has a genuine love of this great country's people, places and culture and who is looking to work for a company that invests in its people and wants a career in travel.

USA/Canada Reservations Consultant, £15k plus commission (OTE £25k+), South London, ref: V661/2790

A specialist tour operator is looking for a reservations consultant to help them under go the next stage in their expansion. The successful reservations consultant will be a sales person with a proven track record within the travel industry to join a small but busy team in South London. You will be receiving enquiries from the general public and the travel trade, understanding your clients’ needs, offering a full product range, and closing the sale. You will be specialising in Ski and Summer holidays to North America. This is an excellent opportunity for someone to join a niche tour operator and become a specialist. You will have previous travel sales experience, knowledgeable and confident person with an excellent phone manner, and enjoy working to targets. For the right candidate product training will be given.

Travel Consultant, Up to £16k, The City, ref: V601/2604

A growing online tour operator and travel agent are looking for a travel consultant to join there existing and successful team, in their easy to reach central location. You will be responsible for providing a friendly and customer focused service, listening to customers needs, before finding them the right products and ensuring that they book with you. As a Travel Consultant, you will be responsible for ensuring that all leads are followed up, and that all enquires are followed through to their logical end. You will be responsible for ensuring that all bookings are completed on time, that all the customers details are entered correctly, and that all documentation is correct and sent out in time. The successful Travel Consultant will be friendly, and out going, with a good telephone manner and be able to build rapport with clients quickly and effectively. You will have experience of previously working in the travel industry and is an ideal second job for the aspiring career minded Travel Consultant.

Marketing Executive, Up to £25k plus bonus, Hampshire, ref: V648/2789

A marketing Executive for a responsible travel company is required to co-ordinate day-to-day marketing duties, as well as online and offline projects. The Marketing Executive will be responsible for brochure production, advertising, mail-shots, statistics, copy writing, budget control, database management, promotional events and co-ordinating a small marketing team. You will provide weekly and monthly marketing statistical management reports as required and manage projects effectively using company guidelines on project management and planning. The successful marketing executive will hold a marketing qualification (degree or similar), have proven project management experience and a good knowledge of the travel industry (direct-sell). Personal travel experience is also important, as are strong IT, negotiation and copy writing skills, creative flare and an eye for design. You must be well organised and able to manage several projects simultaneously.

Client Support Consultant, Up to £15K plus bonus, Cardiff, ref: V352/2612

A leading independent travel retailer is looking for Client Support Consultants to work in their lively upbeat Cardiff office. You responsibilities will see you dealing with all client post sales queries, helping answer any questions that the clients may have about their forthcoming holiday. This will see you communicating any changes or amendments to a booking, adding any extras to a booking and always providing an excellent customer service at all times. You will be joining one of the best client support teams in the business, so you must have a passion for travel, strong customer focused communication skills, with an enthusiastic and outgoing personality. Experience of working in customer services is desired.

Travel Consultant4Cruise Travel Agent, £20K (OTE 30-35K), London, ref: V352/2784

A Cruise Travel Consultant is required by the UK's No1 specialist Travel Agent to join a rapidly growing team in the travel industry's most successful niche sector. The Travel Consultant will be working in a busy and vibrant travel sales environment selling a full product range across all liners - you will have a suitable product for anyone who wants to go on a cruise!! You will listen to your clients needs, and successfully match them with the right itinerary, before helping them maximise the enjoyment of there cruise by ensuring that all products are offered so that all their holidays needs are catered for. The successful candidate will want to work in a sector of travel that is in the highest of demand for a dynamic and forward thinking company. You will have an outward going and bubbly personality, who is able to build rapport with customers quickly and effectively, and always be able to provide excellent customer service so that you can maximise your sales. This company have the best paying basic, for a role of its kind in travel, with a generous and achievable commission scheme. Whilst the successful candidate may have worked in travel, this is not essential, just a strong desire to achieve and be the best!!

Travel Consultant4Ski Travel Agent, Up to £20k plus commission, London, ref: V423/2783

A Ski Travel Consultant is required for a leading independent ski Travel Agent to help match the needs of fellow skiers and snowboarders to the huge range of holidays that they can offer to ski destinations worldwide.  As a keen and passionate skier/boarder you will provide expert advice as a travel consultant by using your first hand knowledge to the general public by listening to there needs and helping customers make informed decisions on which holiday product to select. You will be commercially aware at all times, trying to maximise the sale, but also not compromising the reputation that Travel Consultants for this leading Travel Agent have learnt. Naturally, the successful candidate will be passionate about taking to the powder themselves, and have skied/boarded resorts across Europe or North America. You will have excellent communication skills, be passionate about customer service, and have some sales experience. Whilst Travel Sales experience will be beneficial it is not essential.

Business Development Manager, £22k (OTE £40k), London, ref: V656/2765

A Business Development Manager is required for this outstanding travel company. The business development manager role requires well-presented individuals with fantastic communication, telephone and interpersonal skills and responsibilities will include developing relationships with key decision makers in major organisations to improve opportunities for new sales and account development, lead generation via the database which involves cold calling and obtaining leads through self-generation. The business development manager will maintain contact in form of emails, phone calls, marketing newsletters, and reporting. The Business Development manager will have worked in other industries or managed successful businesses. This is a fantastic opportunity for a business development manager with the high base and commission structure to become one of the highest earners in the travel industry.

Product Assistant, £15k, Gloucestershire, ref: V655/ 2763

A Product Assistant is required to join this fantastic sales company. The Product Assistant will be required to Book & issue staff (including resort staff) flights, Issue client flight tickets (from Galileo bookings, groups & allocations). Enter ticket info onto BSP spread sheet and calculate BSP returns (twice a month). The Product assistant will apply for refunds and obtain net rates whilst answering Sales / Logistic team queries. The Product Assistant will process information sent by airlines / Galileo / IATA etc for relevance to Powder Byrne while Checking Q10 (ticketing queue) & Q40 (staff flight queue) regularly. They will check agency debit / credit memos and book airport reps for peak travel periods. The Product Assistant will be required to Co-ordinate sales team incentives with airlines and apply for CI plates. The product assistant will calculate TOD's and fall back & recovery. Printing of payment reports (plus start & end of day procedures), Ticket voiding and MPD's are also required to complete by the Product assistant. The successful Product assistant will also deal with all other administration tasks including quote grids, Client booking files, Producing travel packs and insurance. The successful candidate will be self motivated with excellent organisation skills.

A Cruise Reservation Sales Consultant, Up to £25k, Lancashire, ref: V645/VAC1796

A Cruise Reservations Sales Consultant is required to join this well established cruise company’s cruise sales department and to join their fun and friendly cruise sales team. The successful candidate will need to be organised with a fantastic reservations sales ability and possess high customer service qualities. Responsibilities will include selling cruises and taking cruise reservations from travel agents and passengers, processing brochure requests and administration. The cruise travel sales consultant will be taking reservations via phone, fax and emails and report directly to the cruise sales supervisor and cruise manager. A years experience in cruise is essential. Successful Cruise Travel Sales Consultants will be rewarded with a basic salary TBA, with on target earnings of up to £25,000, free car parking, 28 days holiday (Including Bank Holidays) and stakeholder pension and work for a company lead by well known and reputable travel industry pioneers.

Luxury Reservations Consultant, £14K plus Commission (OTE £20K), West Sussex, ref: V105/2747

An established leading independent specialist tour operator is looking for Luxury Reservations Consultants to join their successful reservations and sales team. Your main responsibility will be to ensure all incoming enquiries are handled in an efficient and timely manner whilst meeting or exceeding all agreed departmental targets for customer service and reservations. You will be selling up market/luxury holidays to some exotic locations, and putting together bespoke/tailor-made packages using a state of the art reservations system, helping to achieve and exceed both company and individual objectives relating to sales targets, productivity, and product knowledge. You will be liaising with travel agents, direct customers and industry partners, whilst maintaining accurate information on the company's products, commercial campaigns and ancillary services. You will effectively and efficiently deal with any administrational queries, and exceed the customers’ expectations wherever possible. The will be the opportunity to attend educational trips when required. The successful candidate will ideally have worked in travel, and be educated to a good GCSE standard, with a dynamic and vibrant personality who can communicate with people at all levels. You must be self-driven and results oriented with a positive outlook and the have the ability to work on your own initiative and as part of a team. This is an excellent opportunity to work for a company that has excellent reputation and take your first steps in specialising within Luxury reservations.

Reservations Consultant, Circa 18k, North London, ref: V484/2746

A Travel Agent Reservations Consultant is required to work for the travel department of a leading and expanding lifestyle and concierge company. You will be making luxury reservations for corporate and blue chip clients’ who are members of our clients Travel Club. You will be offering reservations advice, using your extensive destination and product knowledge to be able to help clients make the right decisions based upon their holiday needs. You will help find the right product using your extensive tour operating knowledge, and provide a full customer focussed service, ensuring that your clients get the holiday that they deserve.  Once the reservation is complete, you will be responsible for ensuring that payments are made correctly, that all details are complete, ensure that any special requests are looked after appropriately and that all documents are checked and sent out on time. The successful candidate will have excellent communication skills, being able to communicate internally and externally at all levels, with good people and rapport building skills. You will have excellent customer service skills, and be able to provide a first class service at all times. You will have good experience of working in a travel agency environment with good knowledge of different tour operators. This is an excellent opportunity to enter the exciting world of Corporate Travel.

Travel Consultant, Up to 16k + commission, London, ref: VAC644/2744 

Full time Travel Consultants are required to join this fantastic, well established travel company. The travel consultants must have a good level of travel industry knowledge. Enthusiastic, hard working and knowledgeable individuals are invited to apply. They must have adequate sales knowledge of worldwide destinations and tailor made holidays. The travel consultant must also have proven communication skills and a good working knowledge of fare construction rules and procedures. CRS experience is essential preferably Worldspan or Amadeus as is proven long-haul and tailor made sales experience. The successful Travel Consultant must be a person who enjoys working towards given targets and be motivated by meeting customer needs. He or she must be PC literate and comfortable in using technology. Visa holders are welcome to apply for this role.

VIP Travel Consultant, £excellent, London, ref: V643/2741 

One of the largest independent business travel agencies is looking to aggressively expand and requires an experienced VIP travel consultant to book the leisure travel of its corporate clients. The VIP Travel Consultant will have two responsibilities, booking the needs of corporate clients within an existing client base and secondly booking your own client's holidays. With the power of one of the largest independent business travel companies providing full support, back up, technology, global buying power and expertise this exciting position is tailored for an experienced VIP travel consultants who wishes to manage their own clients and the company's whilst earning hugely in the process. You will have the luxury of managing your own client base performing the high levels of customer service your clients expect. You will have the flexibility to manage your time and work from home or in a fully functional office with a team of experienced BT consultants. You will have the back up of accounting procedures, full travel licenses, access to global nett fares and a management structure to assist you in making the right decisions. This position will suit a self motivated individual who is looking to work for oneself without being involved in all the setup costs that go with starting a new business. You will have the opportunity to earn an uncapped salary with the company paying a huge 70% commission on the profit of every reservation made. You will benefit from the making bookings from a large existing client base as well as servicing your own clients.

Client Support Consultant, Up to £15K plus bonus, South Glamorgan, ref: V352/2612

A leading independent travel Retailer is looking for Client Support Consultants to work in their lively upbeat Cardiff office. You responsibilities will see you dealing with all client post sales queries, helping answer any questions that the clients may have about their forthcoming holiday. This will see you communicating any changes or amendments to a booking, adding any extras to a booking and always providing an excellent customer service at all times. You will be joining one of the best client support teams in the business, so you must have a passion for travel, strong customer focused communication skills, with an enthusiastic and outgoing personality. Experience of working in customer services is desired. This is an excellent way to start a career in travel.

Reservations Sales Consultant, Up to £16K (OTE £22K+), Cheshire, ref: V639/2730

Reservations Sales Consultants are required to join an expanding independent reservations sales team who specialise in worldwide travel. You will not only be making sales and reservations to the general public, you will also be responsible for making reservations for corporate holiday clubs. You will be working in a fun fast paced environment taking enquires from both the internet and also over the phone, helping to match the right products from the full range available to you based upon the clients needs. You will proactively try to maximise the sale, through up selling the options available to your client, and suggesting other extras such as car hire, airport parking and lounges and insurance, before closing the sale and confirming the reservation. The successful candidate will have excellent communication skills and a strong, lively, bubbly telephone manner who is able to build rapport with others quickly and effectively. You will be target orientated and sales motivated, and have the ability to deliver results. You will have experience of working in a travel agency, tour operator or call centre and have an enthusiastic outward going personality.

Tailor Made Reservations Consultant, Up to £23k, Middlesex, ref: V85/2708

My client is looking for a long haul tailor made reservations consultant to book long haul tailor made itineraries for a number of corporate clients. The responsibilities of the long haul tailor made reservations consultant will be to answer email and telephone enquiries from corporate clients in an efficient and professional manner. The majority of bookings will consist of long haul enquiries ranging from point to point to complicated multi sectors. You will book flights, hotels car hire and rail through using a CRS preferably Galileo or Amadeus. You will be working from net rates and booking with suppliers direct or through a third party. In addition you will provide advice on visa and passports. The tailor made reservations consultant must have excellent knowledge of working with one of the GDS's (Galileo or Amadeus) in preference. He/she must have excellent knowledge of nett, published, one alliance, star alliance and round the world fares and able to perform re-calculations and re-issues. You will provide excellent customer service, communicate in a professional manner and ensure all problems are dealt with quickly and efficiently. This is an excellent opportunity for a person working in leisure to move into the business travel sector.

Ticketing Agent, £16K + Depending on Experience, West London, ref: VAC635

A Ticketing Agent is required for this well established travel company. They will be required to report to the Operations Manager and they are responsible for quality checking and issuing all Nett and published airline tickets booked and issuing all Nett and published airline tickets using the Amadeus Reservation System. He or she will be responsible for quality checking flights booked to ensure they are within the rules of the contract and ensuring airline queues are cleared within the set deadlines and that all bookings are issued in a timely manner. This will include all No - Frills airlines. The successful candidate will be required to dispatch travel documents within set deadlines and to check, load and manage airline contracts. They will also action E-ticket refunds and exchanges and answer all general day to day customer flight queries.
They will have a high level of accuracy and attention to detail.  Good knowledge of Microsoft Word and Excel an advantage. Previous CRS experience (Amadeus) and 3 years ticketing experience is required. A good knowledge of Arabic is an advantage.

Cruise Reservations Consultant, £12k + Commission, Worcestershire, ref: VAC363

A leading cruise agent is looking for a Cruise Reservations Consultant to come on-board with them in their Worcestershire based office. He or she will be taking reservations by phone, email, and fax either from travel agents or direct passengers. As the company is a general agent you will be taking reservations for all the cruise liners so there are a huge variety of options available to the customer. The world of cruise expands from mini trips to world wide cruises and even weddings & honeymoons are arranged by this leading cruise agency. Cruise Reservations Skills required: The cruise agent is looking for experienced travel or sales professionals to join their successful team and knowledge of selling cruises is a major advantage. The Successful candidate will need to have excellent organisational skills, a keen eye for detail and the ability to swap from selling one cruise product to another.

Reservations Sales Consultant, £18-30K (OTE £50K), Central London, ref: VAC622

An experienced Reservations Sales Consultant is required for a rapidly expanding specialist tour operator based in central London to work in the Florida, Far East and the Caribbean departments. The successful candidate must be able to communicate clearly on the phone, be highly target driven and have good product knowledge of these areas. They must be top sales people with a proven sales background and they will receive a good basic salary and an excellent commission structure is in place with the opportunity to earn up to 50k. They must be available to work shifts and weekends. This is a great opportunity for experienced sales people to progress in this area.   

Scheduled Operations Executive, Up to 19K, Kent, ref: VAC621

A Flight Operations Executive is required to manage the manifesting and flight allocations process. The role includes providing assistance to the Call Centre with their air enquiries and supporting the Aviation team with fulfilling the movement of passengers due to tour cancellation. They will be required to provide manifests to the airlines according to the contractual deadlines and in the agreed formats and to ensure the correct allocations are set up on the in house booking system and are adjusted as appropriate. They are to quality check bookings ensuring all details are booked correctly and solve any booking issues and create amended flight codes within the in house booking system to match the scheduled flying program. He or she will provide support and advise to the Call Centre with scheduled air related queries and to run the daily amendments and late booking reports and take all required action. They are to Liaise with the airlines on flight queries relating to manifesting, general queries as well as solving issues. They will manage the tour consolidation process ensuring customers are rebooked on to the best alternative holiday date and flights and manage the rebooking process for any affected flight cancellations  made by the airline. They are to maintain correct flight information on a daily basis identifying any problems/issues that will affect the scheduled flying programme and rectify them within agreed timing parameters and manage the queues in Galileo ensuring schedule changes and other airline messages are actioned on a daily basis. The successful person will possess a good knowledge of a GDS (Galileo / Amadeus or similar) and of current airline policies and their routings. Their PC skills are to include Excel, Word and Outlook. Experience in reading and understanding airline contracts will be desirable.

Reservations4USA Travel Reservations Consultant, £18K plus commission, London, ref: V612/2673

Reservations Consultants are required to work for this busy and well known online and trade sales reservations team.  You will be receiving enquires from the travel trade and the general public, by both phone and email, with the request to help them make reservations for flights, hotels, car hire and other ancillaries for worldwide destinations.  You will be looking into availability through CRS, and helping make alternative suggestions if the clients’ first choice is not available, before confirming the booking with them and securing the sale.  The successful candidate will have excellent fares and airline knowledge, with strong communication and people skills who is able to solve problems and help find the best fares available. This is an excellent role for an experienced Flights Travel Consultant to further there career, and be rewarded with excellent commission for the bookings that they make.

Reservations Executive, Up to £18K, Central London, ref: V535/2641

Reservations Executives are required for a leading reservation wholesaler, who specialise in making reservations for theatre breaks in London. A dynamic and growing company you will be making reservations on behalf of the UK & European Travel Industry, for those wishing to make reservations for London's Top Shows! You will be giving out information to customers, providing a high level customer service and client care, making the customers booking through a variety of channels, from over the phone, to fax and email with a timely and efficient response, providing a level of expertise through strong product knowledge. Once a booking is complete you will ensure that all necessary administration is complete. You will ensure that as many calls as possible are handled and converted into sales, and create and build strong working relationships with clients at all levels to increase client loyalty and grow the business. You will be required to make the company profitable by achieving sales targets, buying stock at the best possible price to maximum profit margin and be aware of stock liability and push where necessary. You will be working as part of a team, to ensure that all customers and clients receive a high quality service; communicate to supervisors/managers all relevant customer feedback, particularly in the areas of pricing, products and services, to facilitate on-going improvements in our service and prices and the continuous improvement of the service offered. The successful candidate with have excellent people skills, with the right balance of being able to deliver excellent customer service, whilst being able to achieve sales targets. You will be able to effectively communicate over the phone, and have some experience of working in a Tour Operator or Travel Agent.

Reservations Sales Team Leader, £25K, London, ref: V609/2636

Our high-end luxury reservations company seeks a reservations supervisor fully focused on maintaining an exceptional customer service that exceeds customer expectations, who will be able to motivate reservations consultants to make quality reservations. The supervisor will be dealing with a range of luxury worldwide products which form a distinctive over-arching brand and therefore must have self-motivation, an ability to learn quickly, a flexible approach to working and an excellent telephone manner. This role exists within a multi-lingual reservations team therefore it is essential that applicants are fluent in French and ideally fluent in German, Italian or Spanish. Applicants must also possess strong leadership skills in order to motivate, monitor and manage a team of five to six staff with an emphasis on training and coaching. The right candidate will have a resilient character, outstanding interpersonal skills and strong communication skills as they will be liaising with several departments and external companies. The successful candidate will be educated to A-level standard or equivalent specific subjects are not necessary, as well as being customer focused, a team player, and have experience of supervising a team and working with a luxury product. You will also have strong experience of working in sales, and be well travelled. This is an excellent opportunity to develop your career with a market leading company.

Reseravations4Indian Ocean, Up to £15K (OTE £20K), Middlesex, ref: V615/2677

Reservations consultants are needed to join this local reservations specialist for the Indian Ocean.  You will be working for a company that offer the best package deals for holidays to the Indian Ocean and Dubai.  As a Travel Reservations consultant you will be taking enquires from the general public, both over the phone and via the internet, where you will be providing expert advice in helping them arrange their luxury holidays to some of the most exotic destinations and exclusive hotels in the world, before confirming the reservations for them.  You will assist your clients in helping them make the right product choice through pro-active probing questions so that you understand their needs, before giving them some options and then promoting the most suitable and helping to up sell on the hotel, room choice and other ancillaries.  The successful candidate will have excellent communication skills, be able to give a first class customer service and be motivated by achieving targets.  You will have previous experience of working in a busy travel agency or tour operator environment, and experience of using a CRS.  Knowledge of the Indian Ocean is desirable, but not essential. Please apply now to find out more about this excellent local role with great working hours.

Reservations Supervisor, Up to £24k plus commission, London, ref: V335/2649

A Reservations Supervisor is required to head up the reservations team of leading travel company featuring reservations to specialise  in tours throughout Europe and  Africa designed primarily for the under 35's market. The position will involve supervising a small reservations  team and will involve co-ordination of staff rosters and holidays, system and procedures training and ensuring service levels to agents and direct clients are maintained to a high level.He/she will handle credit Control within the department and provide input into advertising and brochure design and control website bookings whilst taking and processing reservations. The successful person will ideally have a sales background with particular strengths in team leadership and administration. We are seeking someone with excellent personal management skills, who is flexible in taking on a wide range of differing tasks and are comfortable in working in a small but hardworking team.

Reservation Round The World Executives, £20-25k, London, ref: V7/2646

Our client, a leading global travel company are seeking well travelled money motivated Travel reservations consultants to join their bespoke travel reservations team. Their specialist reservations destinations are Worldwide, Africa, Far East, USA, Canada, Caribbean, Australia, New Zealand and they require experienced Travel reservations sales staff. He/she will be committed to working in the travel industry and have extensive travel reservations experience selling worldwide destinations and have excellent worldwide geographical knowledge. To be considered for the position and an excellent telephone manner and good attention are paramount Applicants need to be computer literate with good writing/keyboard skills. and a passion for travel. This company offer great perks a professional working environment, educationals, pension, discounted travel, travel allowance, continuous training and development and a fast Track Management Programme.

Retail Travel Consultant, Up to £12k, West Sussex, ref: V233/2639

A Leading Travel Agency network is looking for a Travel Consultant required to join very friendly team of travel agents who are expanding their operation. This busy travel agency has a strong presence here in the UK and has been providing their clients with an exceptional level of customer service over the years. They are currently seeking a new member of staff for their Branch and are prepared to train up someone who has only six months experience in retail travel. The role of Travel Consultant will be to book worldwide, European and cruise holidays face to face and over the telephone. This company pride themselves on the fact that all employees have excellent customer service and provide 1st class knowledge to the destinations that they feature. You will ideally possess excellent customer service skills and have a passion for travel sales. This is an excellent opportunity for someone seeking to further their career or wants a change then is a great opportunity for you.

Retail Branch Manager, £17Kplus commission, West Sussex, ref: V233/2638

A leading network of travel agencies are looking to recruit a Branch Manager for the management of a successful store. The overall purpose of the Branch Manager will be the management of all branch resources in order to increase Company profitability and reputation whilst providing the best possible service to clients. This will see you ensure the branch provides the best possible Customer Service, through effective communication between the staff, manager and customers by promoting a positive attitude, to help increase sales, and maximise branch profit through the motivation of the team and the use of effective sales techniques. You will promote the company's strengths, generating company loyalty, encouraging word of mouth advertising and maximising the local impact of the company.  You will ensure that the branch is appropriately staff at all times, recruit suitable staff, promote a positive team spirit, and recognise team/individual performance, and help provide progression through continuous training, thus being responsible for 1-to-1's and annual appraisals. You will maintain high standards throughout the branch, ensuring windows cards and brochure racks are up to date and presentable, and that all miscellaneous administration tasks are complete. The successful candidate will be open, honest and courteous when dealing with others, and be able to listen to and acknowledge other peoples opinions, and be able to communicate at all levels effectively helping to establish strong relationships.  You will have prior experience within an ABTA retail agency at a management or supervisory level and be customer service focussed.

 

Leisure to Business Travel Consultant, Up to £20k plus com, London, ref: V7/2634

A top Business Travel (BT) Company are looking for a business travel consultant to join a team of highly successful individuals within the business travel sector. The role will involve working Monday to Friday; you will book all aspects of the business travel clients travel needs. You will also have excellent skills and knowledge within the travel industry that you will be able to bring to this rewarding a varied role. A business travel background is not essential as our client is happy to train candidates in business travel from a travel sales background .Our client will look at outstanding candidates with a tailor made leisure or airline travel background. A working knowledge of a major GDS is desirable. If you are a leisure travel consultant wanting to break in to the rewarding world of business travel then this is the role for you.

Southern Africa Reservations, £18-20K (OTE £24K), Surrey, ref: V607/2625

Reservations Agents are needed for a leading specialist to Southern Africa to make reservations to this extra-special destinations. You will be providing reservations advice, and finalising reservations for clients by providing expert travel advice for clients wishing to make reservations to Southern Africa.  It will be your responsibility to prepare itineraries and other quotations, as well as providing general travel advice.  It will be necessary to checking availability and place bookings with safari lodges, hotels, and other accommodation, research flight options for clients and place car hire bookings. You will manage all aspects of the relationship with your clients including sales, collection of monies, dispatch of travel documents, and resolving such issues as may arise from time to time. Other duties would see you updating the company database and website as needed. The successful candidate will have a good knowledge of travel to Southern Africa - especially South Africa and safari lodges - and a proven track record in selling holidays and safaris to South Africa and the neighbouring countries.You will have a clear and professional communication style, with good telephone and written skills, good organisation, time management and prioritisation skills and the ability to work both independently and as part of a team when required, as well as good numeracy and computer skills. Graduates who are well travelled to Southern Africa and show the potential to develop quickly in the role will also be considered. The role is Monday to Friday, and will give you the opportunity to travel oversea.

Air Product Executive, up to £28k, SW London. ref: V7/2587

Dynamic and forward thinking company are looking for a fares support executive to work within the air product team. The responsibilities of the Fares Support executive are to support the uk national agents with queries or problems they may have with scheduled air lines fares, rules and conditions. You will be taking enquiries from travel agents and providing them with expert advice on correct fares, routings, including round the worlds, one world, star alliance and air passes. You will provide comprehensive knowledge of airlines rules. You will also ensure that the website and in house database systems have the correct up to date fares. You will liaise with airlines for any new changes and to resolve discrepancies. You will build good relationships with third parties and clients. The successful applicant will require having excellent knowledge of fares, rules and conditions. Ideally you will have some ticketing experience but this is not essential. You must be fully trained on one of the CRS's. You will have experience in booking complicated itineraries. Ideally you would have passed BA fares level 1 and 2. In addition you will be an excellent communicator who is able to work in a fast paced environment.

Travel Consultant, up to £16K, The City. ref: V601/2604

A growing online tour operator and travel agent are looking for a travel consultant to join there existing and successful team, in their easy to reach central location. You will be responsible for providing a friendly and customer focused service, listening to customers needs, before finding them the right products and ensuring that they book with you. You will be responsible for ensuring that all leads are followed up, and that all enquires are followed through to their logical end. You will be responsible for ensuring that all bookings are completed on time, that all the customers details are entered correctly, and that all documentation is correct and sent out in time. The successful candidate will be friendly, and out going, with a good telephone manner and be able to build rapport with clients quickly and effectively. You will have experience of previously working in the travel industry and is an ideal second job.

Ski Reservations Consultant, Up to £14k plus commission, SW London, ref:V479/2580

An excellent opportunity for ski enthusiasts to join this dynamic travel company within their ski reservations department where you will enjoy selling ski reservations to European destinations.
The responsibilities of the ski reservation consultant will be planning and organising your client's trip including everything from accommodation and flights to event management service and ski school. You will be putting together bespoke tailor-made itineraries professionally to both direct and corporate clients to ski resorts based in France, Switzerland and Austria. This role will require precision planning and management of event itineraries which you will see through from start to finish supplying clients with timely and accurate product information and handling any pre or post sales administration. Working in a fast paced environment you will be expected to exceed sales targets whilst developing and maintaining strong client relationships.
The successful applicant will require having 1st hand knowledge of ski resorts ideally having previously travelled to the alps and all the added extras which is accompanied with ski bookings. He/she will have previous sales skills preferably within travel but this is not essential. You will pay particular attention to detail, maintain high standards and possess excellent communication skills.

Travel Consultant, £18k plus commission, SW London, ref:V7/2578

An international and expanding travel organisation is looking for a dynamic travel sales consultant who has travelled extensively to join a rewarding and award winning travel agent as a tailor-made travel consultant.  Your responsibilities will see you offering expert advice to customers face to face and over the phone in dealing with their enquiry putting together bespoke tailor made itineraries to any number of destinations worldwide or across Europe. You will use Galileo CRS (training given to the right candidate) to book scheduled flights and hotels, offering nett, published and business fares to customers. You will be required to deal with all administration duties, chasing outstanding balances, writing of itineraries and recording all his/hers profit for weekly sales meetings. The successful candidate will have a proven ability to sell, though not necessarily within the travel industry. You will have travelled extensively, preferably to two continents outside Europe, and possess drive and enthusiasm to hit sales targets, and be IT literate, organised and customer focused. This is an excellent chance to enter the travel industry, with a leading name, and earn excellent incentives, alongside thorough training provided in product, systems and sales skills. There is also the chance for excellent career progression within this award winning travel organisation.

Travel Consultant, £16K, Avon. ref:V592/2528
 
A leading travel company are looking for Travel Consultants to join there growing specialist team. Dealing with client’s holiday enquiries by phone and by email you will be recommending suitable properties based on individual requirements through listening to your clients needs, providing relevant flight and hotel information to clients, processing client bookings whilst working to achieve sales targets and provide exceptional customer service. You will also be required to deal with any administrative duties relating to your clients holiday, ensuring that all aspects of your customer’s holidays are booked correctly. The successful candidate will have experience of working as a Travel Sales consultant, and have an outgoing and enthusiastic personality, with a good telephone manner and strong customer facing skills. You will have a strong desire to provide excellent customer service and find the right product for your customers, with a strong closing ability and the ability to achieve targets. You will be able to work in a closely knit team and provide accuracy in your work and an attention to detail. This is an exciting time of growth for our client and will offer longer term career development benefits in this up and coming company.

Product / Commercial Executive, £17k - £20k, Kent, SE England. ref: V391/2464
 
Established company are looking for a product and commercial executive to ensure the successful and ongoing planning, creation, development and commercial management of travel products for defined geographical areas. The product and commercial executive will be responsible for the creation and management of bed product within the assigned designate areas. You will monitor and facilitate the sale of product through distribution channels. You will ensure costs of both packaged and component product is correct prior to pricing. You will also assist in the recommendation and action pricing in relation to late holidays. You will regularly conduct price comparisons and communicate to the business our position within the marketplace and ensure that we are pro-active and that we react to change. You will provide offers at last minute for tactical promotions and communicate these to sales steams. He/she will liaise with marketing and media departments providing them with content, images and prices for last minute holidays. The successful applicant will be numerically strong and possess excellent verbal and written English. You will be educated to degree level or equivalent. You will be analytical and detailed individual. You will ideally have previous work experience working in a product or commercial role.

Southern Africa Travel Specialist, Up to £22K (OTE £26k+), London. ref: V407/2450
 
A cutting edge and dynamic travel provider are looking for a Southern Africa Tailor Made Travel Consultant to join their luxury Travel Advisory Service. You will be working within the travel leisure team of an exciting and leading tour operator, creating bespoke, cutting-edge travel experiences for our client's customers. You will be working within a growing team of consultants, looking after all aspects of your clients travel needs using your wealth of destination, product and travel experience to help create unique journeys for all clients, where no two journeys are the same. You will work closely with suppliers, ensuring that every single aspect of the trip runs smoothly. For customers that have itineraries that are unable to be catered for by the regular suppliers it will be your responsibility to research the appropriate product, and then negotiate and contract a competitive rate. This role is ideal for someone who is incredibly passionate about travel and client service and ideally has experience within the travel industry putting together tailor-made trips to one or more continents. You will enjoy building relationships with clients; taking the time to really understand what they are ideally looking for from their trip and then finding the perfect destination and itinerary to match this. You will be flexible and passionate for researching new destinations are also important. In return, our client can offer a very supportive; fun and dynamic environment to work within, with an excellent remuneration package and benefits. This is an exciting opportunity for Southern Africa tailor-made travel consultants to help further their careers with an exciting and forward looking company.

Reservations / Admin Supervisor, Up to £18k plus comm., Kent. ref: V145/1677
 
Independent travel company are looking for an Admin/ reservation Supervisor to supervise the team and book accommodation to destinations through USA and the Far east. The responsibilities of the reservation/ admin supervisor will include taking calls from travel agents and confirming incoming requests within a specified time deadline. You will be expected to handle room allocations, send through manifests, ensure all requested bookings are followed through to confirmation and late bookings are confirmed prior to departure. He/she will perform daily administration duties including sending invoices and chasing payment. You will ensure that you are aware of the latest special offers and distribute these to agents. The successful applicant will preferably have previous experience working within a tour operating environment. You will possess excellent communication and customer service skills. He/she will be able to work within a team offering help to members when required.

Retail Travel Sales Manager, £23k OTE £40k, London. ref: V7/2435
 
Our partner is looking for a Branch manager to manage the sales team of dynamic travel agents located in London.The responsibilities of the Branch manager are to lead a team of travel consultants by ensuring each individual reaches their sales target. This will be monitored by tracking each individual against KPI's. You will also motivate the team on a daily basis, by creating a dynamic atmosphere to work in, be responsible in arranging team night outs. He/she will follow agreed plans and budgets for driving growth of stores turnover margin and profit. He/she will communicate fully in daily and weekly business meetings. You will ensure all staff are trained highly in customer service and levels maintained. You will ensure the store is compliant with companies' guidelines.The successful applicant will have a proven track record in sales, conversion and profitability. He/she should have previous experience working in a management or supervisory role. He/she will be self motivated, possess excellent time management skills and able to multi task. You will have strategic as well as operational thinking.

Retail Travel Sales Manager , £23k OTE £40k, Birmingham. ref: V7/2436
 
Our partner is looking for a Branch manager to manage the sales team of dynamic travel agents located in Birmingham. The responsibilities of the team leader are to lead a team of travel consultants by ensuring each individual reaches their sales target. This will be monitored by tracking each individual against KPI's. You will also motivate the team on a daily basis, by creating a dynamic atmosphere to work in, be responsible in arranging team night outs. He/she will follow agreed plans and budgets for driving growth of stores turnover margin and profit. He/she will communicate fully in daily and weekly business meetings. You will ensure all staff are trained highly in customer service and levels maintained. You will ensure the store is compliant with companies' guidelines.The successful applicant will require having a proven track record in sales, conversion and profitability. He/she should have previous experience working in a management or supervisory role. He/she will be self motivated, possess excellent time management skills and able to multi task. You will have strategic as well as operational thinking.

Retail Branch Manager, £AAE, London. ref: V446/2411
 
A premium travel company are looking for a Branch Manager to lead a team, in a primary location, to deliver against revenue targets while delivering superb customer service to customers, whilst maximising the impact of the store, and meeting and exceeding sales targets. You will drive sales and convert bookings, and drive top line figures whilst achieving the budgeted operating profit. You will measure the financial performance of your staff against the costs of running the store to ensure the best possible productivity, while actively championing and promoting our clients brand and values. You will be responsible for the day to day running of the store, and communicate effectively with Head of Sales keeping the Retail team up to date and any relevant issues are swiftly and acted upon, you will remain responsible for the development of fully trained, informative, highly motivated and expert staff who deliver exceptional service and revenue, and establish a highly attractive and engaging, innovative, professional and welcoming retail environment to create the ideal conditions for effective selling and industry-leading innovative customer service in keeping with the super luxury products. You will research the local area, resident and business client bases and local competition to gain a thorough understanding of your target market and identify opportunities for developing local sales revenue as and develop local marketing initiatives and campaigns; setting up in-store events where appropriate and commercially beneficial to drive sales and build relationships with loyal local clientele. The successful candidate will have a genuine passion for travel, especially longhaul destinations, experience of managing a retail travel store, with profit and staff responsibility and a strong track record of delivering sales results and exceptional service. You will have excellent commercial judgement, and be able to demonstrate achievements in tough sales targets. An excellent opportunity for an experienced manager to make their mark with a leading company in a prestigious location.

Reservations Supervisor, £21k Plus £3k commission, London. ref: V335/2399
 
My client are looking for a reservations supervisor to manage the operations of a growing reservations team specialising in FIT and Group Travel. The reservation supervisor will be hands on taking enquiries whilst ensuring the other team members are providing excellent customer service at all times. You will monitor how quickly enquiries are acted upon and responses given. You will provide system and procedure training. He/she will Co-ordinate staff roster, annual leave and fam trips. You will quality check all bookings. You will attend management meetings and liaise regularly with the operations and marketing teams. He/she will also be the point of contact for the sales managers, overseas suppliers and any IT issues. The successful applicant will have experience managing a small reservations team or have worked in a senior reservations role and wants to make the step into management. He/she will be organised, enthusiastic and a good team motivator.

Tailor-made Travel Consultant, £15K plus performance related bonus, West Yorkshire. ref: V198/2390
 
A growing, small and friendly company are looking for a Travel Consultant to join their specialist tour-operator, dealing with the Middle and Far East. The role is varied and all encompassing of aspects of tour operating where you will be answering telephone & email enquiries from prospective customers, recording their requirements appropriately, following them up, and creating tailor-made itineraries, including liaising with local suppliers, whilst also replying to and handling requests from travel agents. You will be required to search and book flights for clients, arrange their travel insurance and handle customer correspondence, including invoices and booking administration. You will liaise with local suppliers to book holiday arrangements, and deal with any issues that occur whilst the clients are on holiday. Other duties required will include handling customer feedback, checking agent invoices, and research and writing content relating to holiday destinations. The successful candidate must have travelled to one non-western destination, and preferably have experience of working in a tour operator or travel agent sales environment, however, a travel graduate with good long-haul travel experience looking for a career in the industry would be considered.

Business Development Manager, 1st Year Earnings £35k, London. ref: V7/2393
 
The UK's leading travel company who are continuously expanding all the time, are searching for experienced sales professionals to join their business development team. As a Business Development Manager for the company's new Business Travel brand, you will source new accounts and develop business for this brand, which will then in turn be serviced by their top business travel account managers. The company are looking for ambitious, target driven individuals who have a proven track record in sales and marketing, and be able to confidently promote and sell the benefits of a new and expanding brand. The company provide excellent ongoing training, fantastic support and offer fantastic bonuses on top of the very competitive salary.

Retail Travel Assistant Manager, £20K, Hertfordshire. ref: V552/2361
 
Established independent travel agent is looking for an experienced travel consultant to service a mixture its leisure travel clients. The role will be to book package holidays using Viewdata, scheduled flights and ticketing using CRS and UK rail tickets whilst offering high levels of customer service at all times. He/she will also perform general administration duties including chasing invoices and confirmations, daily banking, writing up window cards and stacking brochures. The successful candidate will have previous travel industry experience working in a travel agent using a CRS and Viewdata. You will be self motivated, organised, possess good customer service and sales skills and able to work in a team.

Luxury Travel Consultant, Up to £18k, West Midlands. ref: V545/2348
 
A well established retail travel agency who pride themselves on their reputation for a professional personal service are looking for a travel consultant to join their knowledgeable and dedicated team. As a well respected agency the successful candidate will be dealing with a discerning clientele to help offer them a full spectrum of premium products to help satisfy their holiday needs. To achieve this you will be tailor making many of your clients itinerates where you will be able to draw upon your own experiences, or those of your colleagues, to help make dreams become a reality. This knowledge will naturally be combined with offering a superior customer booking experience, to ensure your clients book with you again and again. As a result you will need to have excellent destination knowledge of numerous worldwide destinations with an awareness of the products that are most appropriate for your clients needs. Good customer service and communication skills are essential. Knowledge of Galileo would be advantageous, but training will provided for the right candidate. This is an excellent opportunity for experienced Travel Professionals who wish to work for a respected agency and deal with the public face to face.

Tailor Made Travel Consultant, £17K rising to £20K after one year (OTE £25K+), East Sussex. ref: V473/1962
 
A progressive travel agency who specialise in worldwide travel for independently minded people are looking for a Travel Consultant to join their friendly and knowledgeable team. As a Travel Consultant you will be fielding a host of enquires from over the phone, by email, and by appointment. You will be listening to your customers varied needs, and using your extensive travel industry knowledge will be helping organise a large selection of trips from single and multi-centres to Round the World and Gap year travel. Once you have researched and agreed an appropriate itinerary for your clients it will be your responsibility to ensure the smooth running of the booking with support from other in-house departments. It will be your responsibility to ensure that the different components of a clients trip are booked with suppliers correctly, communicating any changes between all parties clearly and effectively. You will be responsible for the despatch of all documentation to the clients, from invoices, itineraries and tickets ensuring that all of them are issued on time and correctly. The successful candidate will have experience of working in a Travel Sales environment, and have a passion for exploring the world and sharing this with others. You will have a vibrant personality, with an infectious enthusiasm for travel, which enable you to build rapport with your customer's easily allowing you to maximise your sales. CRS knowledge would be desirable, but cross-training or training will be provided for the right candidate. This is an exciting opportunity to work with an established company respected for their expertise in a vast array of worldwide destinations.

Retail Assistant Manager, Up to £15k, Hampshire. ref: V275/2031
 
A leading independent retail travel agent are seeking an Assistant Manager to help start up a new branch in a fantastic location in Hampshire. You will be responsible for assisting the Branch Manager with the day to day running of the branch, setting targets for consultants, setting rotas, training where needed and also helping customers with the holiday of their dreams. To be considered you will have previous experience as an assistant manager or be a senior consultant looking to make the step in to management. Knowledge of the retail travel market and putting together itineraries for customers is also essential, this is an excellent position which will enable you to broaden your travel horizons and helping take the business forward.

Retail Branch Manager, Up to £22k, Hampshire. ref: V275/2032
 
My client is one of the UK's most well known independent retail travel agencies and they are opening a new branch in a fantastic location, so are looking for an experienced Branch Manager to take the branch forward and implement strategies. You will be responsible for managing and motivating an assistant manager and a team of experienced consultants. You will also be required to share your extensive travel and travel product knowledge with your team, so therefore you will be expected to train your consultants wherever you feel they may need the extra knowledge in order to provide the best possible service to your customers. This is a fantastic opportunity to take this branch in the direction you feel it will need to go.

Travel Consultant, Up to £20K, London. ref: V437/1748
 
An excellent opportunity has arisen for a Travel Consultant to join a independent tour operator who provide luxury holidays to exotic destinations around the world. As an experienced consultant you will be looking to broaden your Travel knowledge, wishing to gain an appreciation and fuller understanding of how a travel operator works. Your role will see you taking enquires and converting them to booking for Luxury holidays to exotic worldwide destinations by phone and email. Full product training will be provided. As being a key member for a small-medium sized company you will also be working in other 'areas', that will see you gain experience in product, operations and administration. You will be responsible for uploading any product changes on the company's in-house system, ensuring that clients holidays are booked correctly through suppliers and that their details are loaded on the system correctly, compiling, creating and checking document packages are all in order for customers before sending out documents in the post. This is a hugely varied and challenging role, that the successful candidate will find immensely rewarding. You will need to be bright and enthusiastic, with excellent communication skills. With a dynamic personality you will be a team player with the ability to multi-task.

Tailor Made Consultant – Far East, Up to £18k plus commission, Surrey. ref: V98/1953

Tailor Made Reservations Consultants are required by a leading Tour Operator to create and sell tailor made holidays to the Far East. The ideal candidate will have at least 1 years experience within a similar tour operating environment, be confident in speaking with clients and developing relationships in addition to being competent in IT. Organisation and administration skills essential as well as having the ability to work under pressure and on their own initiative. It is also essential that you have destination knowledge of the mentioned area. Great opportunity for a passionate person to develop their career in a super working environment selling reservations to exotic locations.

Leisure Sales Consultant, £18k, London. ref: V436/1957

A superb independent business travel company is seeking a leisure travel consultant to service client travel requests, smoothly, accurately and efficiently. You will be booking all aspects of travel for high end clients, the company mainly deal with media, entertainment and financial accounts. So a business travel client that wants to book their own leisure travel, they will contact your department. So again the highest levels of customer service must be adhered to. The ideal candidate will have previous travel industry experience, have used a major GDS, excellent telephone manner and communication skills, and be positive and proactive. As the possibility of progression and career development will be given to those people who are committed and dedicated.

Fares Loading Executive, Up to £21k, London. ref: V253/1915
 
Online travel organisation is looking for an experienced fares loading executive to co-ordinate the loading of all airline contracts. The responsibilities of the fares loading executive will be managing the loading of incoming contracts from airlines. You will ensure loading deadlines are met; you will prioritise contracts ensuring fares are sent over in a timely and accurate manner. You will also act as the main point of contact for all loading queries from outsourced loading partners. He/she will be responsible for resolving problems that may arise from loading errors within the database systems and then escalating any issues to IT. You will liaise with airline suppliers due to discrepancies in airline contracts. You will provide support to airline account managers in answering loading, ADM and other queries. You will support CAT35 development and planning.The successful applicant will be educated to minimum A-level or equivalent. He/she will have GDS knowledge in Amadeus or Sabre. You will also have experience in Excel and Word. It is essential to have previous experience handling airline contracts. The ideal candidate will be able to work to tight deadlines, prioritising work load. He/she will be organised, detailed, and accurate in their work. You will also be self motivated and enthusiastic working well in a team environment.

Operations Executive, Up to £17k, West Sussex. ref: V449/1834
 
An award winning online travel company is seeking operations executives to provide the highest levels of efficient and cost effective service to all clients and suppliers. You will be required to resolve all operational post reservation, pre-departure and in-resort issues efficiently and thoroughly to a high standard whilst ensuring that the specified deadlines for response times are met by managing your workload. You will be answering incoming calls and booking travel requirements for clients in a timely and efficient manner. The ideal candidate will have excellent sales and customer service skills, and will have excellent worldwide geography knowledge. This is a fantastic opportunity for people with limited travel industry experience who are looking to make their mark within the travel industry. Working hours are a 5 day week, working around a 7 day roster. The shift pattern is open from 8am - 9pm.

Travel Advisor, Up to £16k + incentives, Northamptonshire. ref: V397/1785
 
A worldwide leisure and travel company are looking for Reservations Agents to work at their prestigious offices in Northamptonshire. As a Travel Advisor you will be primarily handling the enquires from our clients members helping them to fulfil their holiday dreams by identifying their needs, and promoting the resorts in our clients portfolio using a bespoke reservation system to book their holidays. You will also be able to offer a wide range of exclusive leisure products to your customers to make their holiday complete. The ideal candidate will want to work in a fun, challenging environment and will value the importance of excellent customer service skills. The attractive package also includes fantastic working hours and will be ideal for an experienced travel professional with outstanding sales and customer service skills wishing to gain further experience and training working for a worldwide travel organisation.

Sales Executive, Up to £21k + bonuses + benefits, Surrey. ref: V94/1780
 
A leading loyalty marketing agency is looking for an experienced Sales Executive to join their expanding team. The role will require you to support the delivery of profitable revenue from new business, researching and contacting the right sections of the market to open opportunities and build relationships. It will also require you to assist with the collation of information and preparation of responses to client briefs. Key aspects of the role will include; support of the strategic development plan for researching sector targets; contact selected prospective clients; ensure the highest quality information is provided; research and understand background information in targeted industry sectors; and to prepare reports on business development activities. The ideal candidate will have experience in a telephone sales environment, ideally within a marketing context. Have excellent people and relationship development skills; be confident; resilient and have a will to succeed within the organisation. This particular role may suit someone from a sales & marketing background or has experience within a media/advertising agency where you have been in constant contact with clients with regards their marketing/PR activities.

Agency Sales Support Executive,Up to £19k, London. ref: V13/1725
 
Award winning online travel company is looking for an agency sales support executive to provide support to sales teams to increase sales in the B2B market. The responsibilities of the Agency Sales Support Executive will be to contact registered agents to assess their business, update records and encourage sales. You will take incoming enquiries from agents, process new registrations, produce weekly updates, provide support to credit control, and seek feed back from agents. The role also involves you to send out agent communications, incentive rewards, mail merges tied in with marketing and sales drives. You will attend trade shows and possibly visit some agencies to assist in conducting training. In addition the agency sales support executive will assist the sales team with travel arrangements, co-ordinating flyers, posters, updating monthly figures, run reports and assist in the planning of conferences, trade shows, educationals and road shows. The successful applicant will be required to have previous experience working in the travel industry with a sales and customer service background. You must have excellent English language skills both written and spoken. He/she will be an organised person who is numerate, has initiative and can multi task. The company offer good salary + Pension contribution, private medical, staff discounts and Gym contribution. Working hours Monday - Friday.

Senior Travel Consultant, From £17K depending upon experience, Surrey. ref: V405/1581
 
A well established retail travel agency in Surrey, who pride themselves on their reputation for a professional personal service, are looking for a travel consultant to join their knowledgeable and dedicated team. As a well respected agency the successful candidate will be dealing with a discerning clientele to help offer them a full spectrum of premium products to help satisfy their holiday needs. To achieve this you will be tailor making many of your client’s itineraries where you will be able to draw upon your own experiences, or those of your colleagues, to help make dreams become a reality. This knowledge will naturally be combined with offering a superior customer booking experience, to ensure your clients book with you again and again. As a result you will need to have excellent declinational knowledge of numerous worldwide destinations with an awareness of the products that are most appropriate for your clients needs. Good customer service and communication skills are essential. Knowledge of Galileo would be advantageous, but training will provided for the right candidate. This is an excellent opportunity for experienced Travel Professionals who wish to work for a respected agency and deal with the public face to face.

Central Europe Reservation Consultant, up to £17k, Central London. ref: V15/502
 
Tailor made reservations consultant required to specialise in tailor made reservations to Central Europe. This superb reservations opportunity is ideal for a candidate who has previous experience working for a tour operator using CRS. This is an exciting opportunity as the person will be involved in tailor making holidays which will include Trekking holidays, skiing holidays, Tours, Rail and City Breaks. The person must be bubbly/ enthusiastic and able to work in a team environment. Knowledge of Galileo is preferable but not essential as training will be given. The working hours are superb Mon - Fri 9 - 5pm. good basic salary plus commission.

Travel Consultant, Up to £20k, Central London. ref: V121/1523
 
Established independent travel agent is looking for an experienced travel consultant to service a mixture of business and leisure travel clients. The role will be to book package holidays using viewdata, book scheduled flights and ticket using CRS and issue UK rail tickets whilst offering high levels of customer service at all times. He/she will also perform general administration duties including chasing invoices and confirmations, daily banking, writing up window cards and stacking brochures. The successful candidate will have previous travel industry experience working in a travel agent using a CRS and viewdata. You will be self motivated, organised, possess good customer service and sales skills and able to work in a team. Working hours Monday - Friday 9am - 6pm.

Travel Sales Agent, OTE £25k, excellent commission, Hampshire. ref: V385/1481
 
An opening has occurred at an exciting e-commerce company to work in a buzzing call centre environment, with the opportunity to earn excellent commission on every booking you make. You will be identifying your customer’s needs, selling them products most suited to their needs, while maximizing your profits. This will be achieved by working through a variety of mediums, whilst always retaining a focus on the highest levels of customer service. You will also be in control of your reservations ensuring that they are all correctly priced and accounted for. You will have a sound Geographic knowledge and have worked with reservations or PC systems, with the ability to work towards set targets. This is an excellent opportunity for Travel Consultants wanting to work in a high paced, exciting environment and be rewarded for their efforts.

Ticketing Agent, Up to £20k, Central London. ref: V6/1453
 
Large independent travel company are looking for an experienced ticketing agent to work within their ticketing division. The responsibilities of the ticketing agent will be to issue published, nett and IT fares using Amadeus and Galileo. You will be involved in arranging e-tickets, TOD's and sending out automated tickets to clients. Other daily activities will involve queue management, looking at airline reschedules, cancellation of airline bookings, ticketing deadlines ensuring tickets are despatched. The successful candidate will have previous experience working in a ticketing role working with nett and published fares. He/she will possess strong communication and organisation skills with the ability to prioritise work load. You will be expected to work 5 days a week around a 7 day roster.

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