Travel Market Manager, £aae, Surrey, ref: V446/2968

A Travel Market Manager is required to join the commercial team of award winning travel company. He/she will analyses market trends and competitive situation and develops POS-specific strategy for the assigned categories/destinations and act as ambassador within the UK for a range of destinations and be accountable for the sector’s revenue and gross margin. He/she will anticipate customer needs and developments for the assigned categories/destinations and identifies POS requirements on land production for the assigned categories. You will composes/adapts product offering from central inventory in interaction with respective category owners and  plans guarantees and risks & ensures bed/seat optimisation. You will also be responsible for brochure planning pagination and create bed briefings and provides them to P&P/respective category owner. You will supports sales with product know-how and ensures know-how transfer and ensure coordination with flight sourcing bundles products and supports pricing process and coordinates operational aspects between POS &P&P such as payment queries, waivers & favours, customer service issues. He/she will have high analytical skills with a talent for influencing people and be strong in identifying and articulating customer needs. Great opportunity for the right person.

Public Relations and Publications Executive, Up to £27K, Central London, ref: V34/2964

A public relations and publications executive is required to join the media / public relations team of highly accredited travel company in London. He/she will liaise with the Marketing team, PMs and other members of staff to establish content for each publication and set up publication pagination. He /she will handle copy writing, editing, scheduling, content production, editing & proofing for newspaper inserts, reader offers and ad hoc promotions. The PR & Publications Executive will be required to assist with copywriting, editing and proofing of all promotional material as requested He/she will set up production schedules and ensure that all providers keep to schedules and assist with the copy writing of Direct & E-Marketing. He /she will actively build relationships with journalists and other media contacts, to include setting up and attending meetings. He/she will represent our client at travel shows or promotional events and prepare regular updates of our clients PR activities. He/she will research, write and send regular press releases and news updates and set up competitions with newspapers and magazines. To be considered for this position a minimum of 2 years experience in marketing, including PR (ideally travel related), is essential Exceptional ability to communicate accurately, concisely, confidently and intelligently, is paramount. You must be highly literate with an exceptional eye for written and design detail. A one off opportunity in travel PR.

Sales and Reservations Manager, Up to £33K plus benefits, Northamptonshire, ref: V671/2952

A reservations manager is required by a leading travel provider to ensure the efficient running of the reservations department whilst maximising sales revenue and ensuring that high standards of customer service are met at all times. You will identify and recommend areas for staff training, co-ordinating and overseeing the day to day work of the team leaders and their sales team, motivating them to reach sales targets and assisting staff in solving general problems, working in partnership with key stakeholders to ensure that objectives are achieved. You will monitor and manage performance and input to key initiatives to drive and continually improve business performance, ensuring timely action is taken, utilise and analyse management information, interpreting trend analysis to drive team performance. You will lead coaching initiatives to deliver performance in line with business needs and objectives, develop and implement effective communication channels/techniques to conduct team briefings that drive motivation and business performance and coordinate bonus, reward and incentive schemes. You will conduct 1-2-1 reviews and half yearly competency based performance reviews with all direct reports, and be responsible for the centre overall in the absence of the Head of Operations. The successful candidate will have previous team leader experience within a sales or reservations environment, have a proven ability to motivate, enthuse and lead a team; thrive during periods of pressure and high volume of work and able to create an upbeat, motivating sales environment, and have the ability to manage and motivate a team within a changing environment. This is an excellent opportunity for a team leader, or branch manager to step up and further there career within a challenging and rewarding travel environment.

E-Business Manager, £DOE, Surrey, ref: V446/2823

An E-Business Manager is required for a leading tour operator to drive the development and promotion of the specialist business websites. Working with them to drive significant uplift in site traffic through reviewing and developing all aspects of their online communications mix. This includes optimising their SEO positions, introducing or re-structuring PPC activity, reviewing current email marketing and affiliate activities. Manage and implement the migration of their sites to our new central CMS platform. You will be required to work closely with the marketing teams within specialist businesses and where relevant their online agencies to, develop and implement their online marketing strategy, continually enhance and develop the online activity to drive visitors from online PPC and rich media, develop their SEO to achieve high ranking positions in natural search, investigate and develop opportunities within the affiliates marketing arena, and develop enhanced communications via email. Ensure all email design templates create impact so that the recipient is encouraged to "act now". Alongside this you will work with specialist businesses to plan and implement on site usability improvements and prioritise site functionality developments based on approved business cases, project manage the migration of  their websites from existing platforms to the new central CMS platform, research and propose new media opportunities and exploit new technology with existing partners. The successful candidate will have knowledge of managing and optimising PPC, SEO, affiliate and online campaigns, experience of best practise email marketing techniques an dealt within online retail marketing, managing and implementing on-site merchandising campaigns.  You will have a passion for driving sales and delivering against challenging targets and good commercial acumen & results driven with high level of personal motivation.

Marketing and Business Development Manager, Up to £38k plus bonus, Central London, ref: V34/2821

A business development / marketing manager with luxury travel industry experience is required to join this award winning travel company. He/ She will regularly re-assess our strategy to ensure our adverts are as effective as possible and monitor the Marketing Executive who handles the advertising on a day-to-day basis and liaise as necessary with the Media Buyer. He/she will also analyse competitors' advertising policies. Compare their campaigns, size of ads, media placement, content and presentation and ensure the brochure distribution centre handles advertising responses accurately whilst supervising the Marketing Executive's advertising reports and analyse them on a regular basis. He/she will oversee all partnership agreements with Airlines, Tourist Offices, Ground Handlers, and Operators. He/she will liaise with the Marketing Director with regard to setting an effective communications strategy to achieve company objectives and ensure that the marketing database functionality covers the company's requirements and liaise with the database service provider regarding any amends or upgrades to the system. He /she will ensure the Brochure Distribution Centre is aware of any new advertising / direct marketing campaigns and provided with Campaign Codes on a weekly basis, checking operator’s screens. He /she will build on our existing head office relationships with our key accounts to ensure we can maximise any business and marketing opportunities. You will maintain and develop a close working relationship with those key agents who provide group business to our client and identify new opportunities to develop our group business through the trade. 

Product Manager- India / Asia Product Manager, £28k plus bonus, Surrey, ref: V211/2810

Product manager / Product Executive is required to produce the pagination for India and the subcontinent/the Orient product and to help and assist with the (two stage) proof reading process of their respective brochure(s). He/She will Product Manager through on-line and off-line media and liaise with the appointed PR agency and journalists for the designated regions and generate ideas to maximise all PR opportunities. He /she will liaise all other departments in the Company and works closely with the sales team to ensure they have up to date product information and adequate knowledge. He/She will manage and develop strong relationships with ground agents and suppliers and negotiate highly competitive commercial agreements to produce cost effective programmes at required service levels and maximise commercial return on relationships by ensuring brochure contributions and sales overrides are incorporated into agreements. He/She will renegotiate prices and source tactical offers throughout the year to create a portfolio of exclusive offers for use in marketing activities and be responsible for the development and introduction of new profitable tour programmes and F.I.T. components in response to the competitor analysis and research. To be considered for this position you will need strong planning and organisational skills, with the ability to prioritise work to ensure deadlines are achieved. Our client offers Non-contributory pension, Flexible benefits scheme, health Cash plan providing cash back for optical, dental, diagnostic and physiotherapy bills to a specified limit. travel concessions and Life insurance after passing probation. 

Product Manager Latin America Luxury Product, Up to £27k, Surrey, ref: V211/2809

A product manager / executive is required to join the product department of highly accredited travel company. Our client offer offers group and tailor made holidays to over 50 countries worldwide. One position is now available in the highly experienced and dedicated Product department for a Product Manager who is responsible for full ownership of the product across Latin America ensuring optimal product mix to meet planned revenue, volume and margin targets and ensure full client satisfaction.  He/She will be responsible for the product content of designated products/destinations for sale via all distribution channels (e.g. brochure/web/affiliates/trade etc) to meet planned revenues, volumes and margins and profits targets. He/She will Develop new profitable tour programmes and F.I.T. components in response to the competitor analysis and research and manage all planning procedures for assigned destinations and ensure all deadlines are met. He/She will Plan files and take relevant action to all issues reported in the Customer Feedback report and tour reports. He/she will manage and develop strong relationships with ground agents and suppliers and negotiate highly competitive commercial agreements to produce cost effective programmes at required service levels. He/she will have appraisal of product presentation through all on-line and off-line media and liaise with the appointed PR agency and journalists for the designated regions and generate ideas to maximise all PR opportunities. Our client would consider a product executive / manager with other product destination knowledge or a Latin America product executive looking to move into product role.     

General Manager, Up to £40k, Gloucestershire, ref: V521/2785

A General Manager is required for a tour operator to lead a specialist brand. You will provide support to the MD and other General Managers, manage a team on daily basis, lead reviews and sales initiatives and achieve the Company's business plan, aims, objectives and targets, whilst maintaining high standards in respect of customer service, generating sales leads and enquires. You will be responsible to ensure all necessary deadlines are met, work to set targets, manage a budget and develop and implement UK consumer and key partner PR and marketing campaigns, events and projects. You will work with the Marketing assistants and Website agency, to ensure that any communication written or uploaded onto the website is accurate, manage and implement appropriate new products, ensuring that this is backed up with a budget and supporting sales forecasts with a marketing strategy, with appropriate collateral on the website and other marketing channels. You will produce and coordinate an annual time plan for brand development, understand and maintain an awareness of our competitor’s websites and online/e-marketing activities. The successful candidate will have 5+ years experience of working in all areas of Tour Operating, excellent knowledge and experience of conservation/wildlife type holidays, with excellent written and communication skills, able to work to a high level of accuracy and strong attention to detail and the ability to thrive on working in a pressurised environment and to strict deadlines, with proven negotiation skills at senior level. You will have a friendly, helpful manner and personable nature, the confidence to interview peers and customers and be results and target orientated team player who is passionate about conservation and wildlife tourism.

Financial Controller, Up to £60k, London, ref: V660/2774

Travel company specialising in the corporate sector is looking for a financial controller to manage the company's finances.Reporting directly to the director the financial controller will be managing a team of 5 people in maintaining and reviewing the company's ongoing finances for this excellent travel company. He/she will be responsible for providing commercial and financial input to help and support all the operational managers as well as he board of directors. You will be responsible for the delivery of monthly and annual management accounts in a timely manner for presentation to the board. You will manage the cash flow, working capital and provide forecasts. You will manage the monthly payroll, the FOREX exposure of the travel company and recommend buying contracts. He/she will recruit develop and motivate a team to provide a quality service. In addition you will maintain external relationships with suppliers and customers to ensure that the financial requirements of the company are achieved.The successful financial controller will demonstrate strong technical and commercial abilities. He/she must have experience of previously working within the travel industry. You will need to be competent in managing BSP and have an excellent understanding of airline, and accommodation processes. You will be use to managing and developing finance staff ensuring they deliver within agreed timescales. You will possess strong computer skills using Excel and PowerPoint as well as being able to adapt to the changing needs of the finance function. You will have good interpersonal skills and ability to effectively communicate and delegate.

Product Manager, £35k OTE, Cumbria, ref: VAC613/2772

A Product Manager is required to join this well established leisure activities company. The product manager would be responsible for the day to day management of Cycling holidays, co-ordination of transport, agents and hotels, quality control and improving existing holidays, sales and marketing (in conjunction with Sales and Marketing departments). The Product manager will also be responsible for strategic future planning and development of new holidays, replying to guest correspondence and enquiries and overseeing risk assessment and safety of holidays and assisting the Leisure Activities Administrator as appropriate. The Successful Product Manager would ideally be a graduate or similar, have good organising, ability and effective written and verbal communication skills. Experience in the travel industry and the ability to speak a foreign language would all be an advantage but are not essential. The Product Manager will be self motivated, hard working with attention to detail. They must have the ability to work with others as part of a team and have a personal interest in travel and outdoor holidays.

Business Development Manager- (corporate travel), £35k plus + uncapped commission, London, ref: V646/2749 

Excellent corporate travel company is looking for a strong business development manager to be responsible for generating new clients for this leading business travel company. The responsibilities of the business development manager will be to develop clients by formulating, delivering and maintaining a sales plan, cold calling new clients and conducting site visits. You will establish, build and maintain executive level relationships in client organisations and prepare and execute professional presentations to prospective clients. He/she will recommends complex and innovative travel technology solutions to meet unique customer requirements and negotiate price, contracts, terms and conditions. You will co-ordinates and manage Request for Proposal (RFP/RFI) activities as required. He/she will participate in tradeshows, corporate business events and other customer related events. The successful business development manager will possesses good product and process knowledge in the business travel market and have a proven track record of winning and completing new contracts. You will be a self motivated and pro-active individual who also possesses good creative flair for sales. In addition you will be organised and analytical. You will be able to communicate at senior level and build trusting relationships.

Sales & Marketing Manager, £25-35K dependent upon experience, London, ref: V277/2678

A Sales & Marketing Manager is required to manage the marketing and sales strategy to the travel trade for a leading Africa travel company that is recognised as number 1 in its field. You will be manage the handling of sales to direct and trade customers alike, as well as manage the production of marketing and sales material including the website, writing copy, and providing some administrative support.The successful candidate will require a variety of skills that will overall encompass their role. Your specific sales duties will include creating a coherent sales and marketing strategy, representing the company at trade fairs, and help to deliver the company to the next level. Your Marketing duties would see you preparing brochures, graphic materials, website, and the ability to right copy. This is an exciting role that will see you working with an enviable product for a superb company, and would suit a real all rounder who is wishing to work using a wide range of their skills.

Reservations Manager4Reservations Team (1year Maternity Cover), Up to £35K, London, ref: V535/2675

A Reservations Manager is required for a leading independent travel company, who are number one in their field, to oversee the management of a busy reservations team. As a hands-on manager to look after a team of 30 staff, organise the department, provide line management, quality control, performance measuring, and handling problems and complaints. It will be your role to create and build strong working relationships with clients at all levels to increase client loyalty and grow business, and to ensure complaints procedures are followed and limit costs following complaints. You will increase staff loyalty and retention, be responsible for training and development of all new and existing staff, and also be responsible for recruitment of reservations staff. You will oversee the running of the team through regular staff appraisals and annual review and regular team meetings with the aim to create and maintain a positive and enthusiastic working environment. You will also be responsible for the purchase of ticket stock for all departments in accordance with various business requirements, aiming to maximise revenue and profit margins through effective inventory management whilst also developing strong relationships with ancillary suppliers to help generate the best possible commercial terms. You will also be responsible for the day to day operation, ensuring that the reservations team operates smoothly and bookings are processed in line with company policy and be fully familiar with all operational procedures and commercial agreements in place for all clients. The successful candidate will have excellent written and verbal communication skills with a solid back ground experience within tourism & leisure industry. You will be a hard worker, with excellent people and leadership skills and approach tasks with hands on approach.

Account Manager, Up to £35k, South West London, ref: V369/2671

Large multinational company specialising in solutions including reservation, distribution, financial, and representation services are looking for an account manager to manage large revenue accounts.
The responsibilities of the account manager will be to develop and implement a sales strategy, ensuring business growth and contract renewal for the assigned market focus primarily on large revenue accounts. You will negotiate and implement supplier relationship with major agency groups, consortia, corporations, tour operators, traditional offline and online wholesale agencies and other consumer websites. He/she will have an active role in developing new business and the growth of existing clients through developing and maintaining relationships at a decision maker level.
The successful applicant will have previous experience of working within the Hotel, Travel or Travel Technology Sectors. You will possess experience in managing, expanding and developing relationship with customers at a senior level and making sound decisions independently. You will have an understanding of travel industry trends and emerging technology. He/she will be self motivated, able to work on one’s own initiative and under pressure.

Product Manager, £32k plus bonus, South West England, ref: V174/345

A French speaking Product Manager is required to product manage our clients exciting range of accommodation mainly across Europe. The position will involve holiday pricing, brochure production, yield management (maximising cost effective bed/seat utilisation) marketing & sales promotion and product quality control procedures. He/she will establish and develop effective procedures for operating the programme - this is particularly relevant to relatively new products where little or no track record exists. You will also handle programme enhancement and develop new ideas, analysis of customer feedback plus regular reviews of the programmes and their disposition in the marketplace via annual competitor comparisons, all in line with company philosophy and profitable operation in line with budgets. He/she will also oversee contracting and management of any necessary tour managers or overseas representatives. The successful person will need to meet agreed deadlines and targets whilst understanding, accuracy and regularity of all statistical reporting and be able to create close relationships with suppliers and work colleagues alike. To be considered for the role you will need education to at least to 'A' Level and ideally to degree level, fluent spoken and written French is essential and Italian would also be an advantageous. You must have product /contracting experience in the travel industry.

Customer Retention Marketing Manager - £excellent, Surrey, ref: V446/2497

A well respected Tour Operator are looking for a Customer Retention Marketing Manager to develop and implement a customer retention strategy, which delivers against aggressive direct growth targets, and to manage team, suppliers and budget to optimise ROI and brand impact. You will need to understand and have empathy for the lifestyle sector, analysing customer trends and behaviour (internal and external) and the markets to develop differentiated and robust recommendations to drive direct customer retention in a segmented and personalised manner. Through using the CRM database, you will propose development and contact strategy, maximising customer value through reactivation, retention, cross and up-sell, preferences etc. You will be leading a range of transformational projects from initial specification, business case evaluation and project management and provide strong leadership, coordination and implementation into specification, production and delivery of all direct customer communication on time, on brand, on budget. You will plan and mange the direct budget including, optimising campaign ROI, sourcing and collecting travel supplier contributions, driving cost efficiencies from marketing suppliers and invoices sign off. The successful candidate will have a proven track record in effective direct marketing of high end consumer goods (lifestyle, luxury and / or travel). You will be technically minded demonstrating expertise in database management, segmentation analysis with a strong understanding of the customer and how best to communicate with them in order to generate ROI.  In addition you will possess commercial understanding and cost benefit analysis. You will enjoy working within a fast paced, dynamic environment with the ability to demonstrate evidence needed of strategic planning combined with a strong operational background.

Corporate Business Development Manager, Up to £28k, London. ref: V518/2259

A dynamic and thriving company offering sales & marketing representation services in destination and hotel marketing to MICE, Corporate and Leisure Markets is looking for a corporate business development manager to assist with raising the companies profile by offering sales, incentive, events and marketing services. The responsibilities of the business development manager will be to generate new business by cold calling and performing face to face presentations to Corporate, TMC's, MICE and Blue Chip Clients. Through preparing a clear structure of target clients and ones tenacity you will develop prospect companies. You will prepare marketing material through the support of the company to enhance potential sales. You will have the opportunity to travel overseas, both in Europe and long haul to increase ones product knowledge. The successful applicant will require having previous experience working in the corporate sales sector specialising in selling to TMC's and MICE. You will be able to work autonomously, preparing and co-ordinating your daily structure. You will be able to demonstrate your ability in exceeding sales targets. You will possess excellent communication and relationship building skills with a flair for presenting at senior level.

Business Development Manager, £25k + bonuses (OTE £35-40k), London. ref: V18/2204

One of the country's leading travel management companies are seeking Business Development Managers to help drive the company forward by acquiring new business. The role will encompass developing and quantifying new business leads, so you will be contacting prospective clients and organising meetings to present the benefits of using the services of this top class travel management company. The ideal candidate will have previous business development or field sales experience within travel, but the company will also look at candidates who have a proven track record of business-to-business sales within other industry sectors. This is a fantastic opportunity for people who have a passion for travel and are looking to move in to the field sales sector.

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