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Current travel industry vacancies for travel executives

Travel Executive Jobs

 

Director of Luxury Travel, £excellent, London, ref: 4118 

A luxury travel brand that specialises in premium luxury travel brands is looking for a Director of Luxury Travel services to take a hands-on approach in building a world class servicing team that underpins the company's product strategy to acquire and attain high net worth individuals. The responsibilities required for the Director of Luxury Travel are as follows:- Design and implement a roadmap for creating a relationship management team in locations within and outside the UK; Develop and implement service plan and servicing model for top CM's; Ensure that the travel & lifestyle teams are resourced, trained, equipped and motivated to deliver consistently the highest; Drive travel sales and revenue growth and ensure that financial targets and controls are met; Partner with internal and third party operations and suppliers to create a flawless service execution; Speak with stakeholders in the role as Head of travel & Lifestyle services, acting as an ambassador for the premium brand and an escalation point for complaint resolution; Identify business transformation initiatives through analysis of internal data that can increase revenues and reduce expense; Development of talent strategy to retain high performing individuals and ensure robust development and succession plans are in place; Manage employee activities to ensure that the company is viewed as a top employer through employee surveys and external recognition. The skills required for the Director of Luxury Travel role are: A proven team manager with in a operational role (60+ direct reports); Good understanding of the luxury/premium servicing, operations and customer service industry; Experience in Travel or Lifestyle industry is a must; Proven leadership skill to deliver results through a large organisation and across a matrix environment; A visionary capable of bringing fresh new ideas to the organization; Strong Relationship management, negotiation and communication Skills are essential to manage relationships with Business Partners and 3rd party vendors; Financial acumen & analytical skills; Ability to be innovative with problem solving and planning, and challenge existing status. This is an excellent chance to work for a global giant with excellent prospects and salary. To apply for the Director of Luxury Travel role please click on the link below:

Head of Destination Management; Up to £75k; London; ref: V015/3919

Our client a foremost company in luxury travel is looking for a focused individual with a wealth of experience in destination management to head up their destination management department. As the head of destination management you will be responsible for planning, developing, implementing, monitoring and measuring strategy for operational management and development to meet pre agreed organisational performance levels. You will also have to make sure your department build fantastic relationships with suppliers and vendors to ensure that you are to secure the most competitive rates and contracts. You will be responsible for managing budgets having full control of expenditure within the pre agreed guidelines.  You will be recruiting and developing your team by hiring and training the best executive talent within the industry to maintain and develop organisational culture, values and reputation in the markets with all staff members, customers, suppliers, partners and official bodies. To be successful in your application you will need 15 + years experience at least 7 of which must have been spent in a similar role; more importantly as a person you must be a visionary with strong leadership skills, focus, fantastic planning and analytical ability and a proven ability to meet and surpass goals.

Commercial Business Development Manager - Business Travel, £aae plus comm., London, ref: 4090   

Fantastic business travel organisation are looking for a strong business development manager who has commercial experience of handling large contracts, RFP's and Tenders to join their team. The responsibilities of the Commercial business development manager will be as follows:- Develop pricing structures, respond in RFP’s and write contracts for new clients in addition to managing existing clients; You will work with other members of the sales and account management team to ensure that all commercial aspects of client contracts are reviewed; Work with finance and product solutions to ensure that RFP’s and tenders are produced to the highest of standards; Review travel policies, provide consultancy and recommend changes to improve cost efficiencies for clients; Produce annual business plans for new and existing clients; Review client portfolio and maximise opportunities for income and margin enhancements; Maintain knowledge of industry developments, changes and requirements; Prepares presentations for internal and external meetings; Manage client relationships; Collaborate with other departments to ensure the smooth delivery and management of client requirements; Maintain industry contacts and utilise networking opportunities; Keeping Client News Groups up to date; Assist team in managing News Alerts. The successful commercial business development manager will have the required skills as follows:- Excellent understanding of the travel industry; Solid exposure working within corporate sector; Able to communicate with large corporate clients; Strong personal and interpersonal skills; Proactive, highly motivated self starter; Dynamic and engaging manner; Strong Commercial acumen; Flexible, collaborative and consultative approach; Excellent written and oral communication skills; Confident presentation skills; Ability to effectively plan and organise; Solid IT skills are a must and should include Power point, MS Word, Excel and outlook, sales force. This is working for a very good company who are award winning, they will offer an excellent salary, commission and benefits.

Data Analyst, Up to £37.5K, Surrey, ref: 4083

A leading business travel organisation are looking for a data analyst to create an deliver market intelligence for its clients. The responsibilities of the data analyst are as follows:- To Strategically organize data from internal and external sources to formulate a reporting suite; You will develop propositions and to optimize quality of data intelligence to support service, business growth and customer satisfaction; You will compile the data and prepare for presentation; Monitor and report on market and competitor activities; Prepare data for sales activities ; Professionally present at external customer meetings and internal meetings. The skills required for the data analyst role will be:- Proven experience of working in an analytical role within business travel; Good experience of dealing with business intelligence reporting; Expert knowledge of using SQL, Ms Excel, Ms Access and VBA; Good travel industry experience; Competent in investigating issues and subsequently applying creative thinking. This is a fantastic opportunity to join a forward thinking company who offer good salary and benefits. To apply for the data analyst role please click on the link below:
 

Strategic Intelligence Executive, Up to £37500 plus benefits, Surrey, ref: 4069

My client is an established and renowned business travel organisation within the UK, servicing corporate clients ranging from SME's to Large Blue chips.To the company is looking to position itself as a leader of Travel Program Intelligence and therefore is looking for a strategic intelligence executive to create and deliver market leading business intelligence reporting data from internal and external sources.The responsibilities of the strategic Intelligence Executive are: Reporting to the Business Intelligence Manager you will strategically organise data from internal and external sources to formulate a reporting suite that enables my client to position itself as a leader of travel program intelligence; You will develop appropriate propositions and to optimize quality of data intelligence to support service, business growth and customer satisfaction; Be able to develop and create data within timescales; Prepare and present findings with the companies clients; Monitor and report on competitor activities.The successful strategic intelligence executive will possess the following skills: A proven track record in delivering travel intelligence reporting in a national or global TMC; Experience in delivering high level reporting aimed at senior management levels for a broad range of industries; Expert knowledge in using SQL, MS Excel, MS Access, VBA; Good understanding of the business travel industry; Competent in investigating issues and subsequently applying creative thinking; Strong Analytical thinker; Excellent communication skills. In addition the position offers a good salary plus bonuses and benefits.

 

Senior Sales & Marketing Manager, Up to £45k, Central London, ref: V785/3867

A private members' travel club targeting a select group of affluent, highly discerning and often high-profile clients from around the world who seek the finest in travel and lifestyle is looking for a Sales and Marketing Manager to help further assertive expansion and growth in market share.  Working for a company that provide an unparalleled level of expertise and personal consultancy for their private members, as a senior manager you will be overseeing both sales and marketing efforts.  With traction in sales due to product upgrades, new pricing, and a concentrated PR effort in the United States, you will ensure there are no missed opportunities.  You will drive sales on a day-to-day basis in a strategic and disciplined manner, lead and manage the Company's external relationships, including PR, sales agents etc, and contribute to the growth of the business through the generation of on-brand, on-strategy marketing and partnership ideas.  You will provide regular and frequent updates to the board, and identify and seize virtually every opportunity to educate the target market and sell products in an appropriate, on-brand manner.  You will improve efficiencies through the on-going design and development of sales processes and systems, the objectives being continuous efficiency improvement and the creation of a platform which will enable and facilitate growth.  The successful candidate will have significant senior sales experience of travel and/or to the affluent, being able to access and understand the wealthy, particularly in the US and UK, with a successful track record of leading and managing a sales/marketing team to the consistent achievement of its goals.  You will be a proven strategic thinker, with excellent people management and administrative skills with the ability to work calmly under pressure, prioritize smartly and multi-task effectively.

Africa and Indian Ocean product manager, £33000, Berkshire, ref: 329/3887

Our client a front runner in the luxury tour operator industry is looking to recruit a product manager with excellent knowledge of the Africa and Indian Ocean, this will ideally be direct experience gained through your current role or for the right candidate knowledge gained through personal travel.  The product manager reports to the Senior Product Manager. Due to the nature of the work involved, the Product Manager will also work very closely with the Directors and the Senior Managers. This job description should be read in conjunction with the company's Product Policy documents, which state in more detail many of the specific requirements and activities of the Product department.  The Product Manager is responsible for the commercial and operational success of their programme; for identifying and taking advantage of the considerable potential for growth and for developing the programme in the years ahead. The Product Manager should identify areas of development based on client research, market analysis and sales/cost projections.  The Product Manager is responsible for determining the destinations and itineraries for the annual brochure tour programme; negotiate and contract rates and services with agents, airlines, hotels and cost the programme; source and select brochure slides and write brochure copy.  The Product Manager should ensure that tour prices are competitive and that all tours are commercially viable. Should their product make a loss (after direct and indirect costs) for the company for a period of two consecutive years, prepare an analysis on the feasibility of maintaining the programme. This would be based on a detailed cost analysis (and identification of potential savings); projected timeframe to return to profitability and an analysis of possible product changes to improve performance.  In conjunction with the Operations Manager, the Product Manager is responsible for ensuring that group tours operate with profitable numbers.

Sales & Marketing Manager, Circa £40k,Central London, ref: V785/3867

A private members' travel club targeting a select group of affluent, highly discerning and often high-profile clients from around the world who seek the finest in travel and lifestyle is looking for a Sales & Marketing Manager to help take the company to the next level with its aggressive, but measured growth strategy. Our client inspire, advise, plan, book, and manage the travels of some of the most influential people in the world.  The Sales & Marketing manager will introduce additional structure and discipline in their sales and marketing efforts to ensure no missed opportunities across the world.You will lead the development of the Company's sales and marketing strategy and related goals, drive sales on a day-to-day basis in a strategic and disciplined manner in support of the Company's goals and lead and manage the Sales and marketing team actively and by example in a strategic and disciplined manner. In addition you will be responsible for leading and managing the Company's external sales and marketing relationships, including PR, sales agents (e.g., Australia/New Zealand), etc. and be able to contribute to the growth of the business through the generation of on-brand, on-strategy marketing and partnership ideas. You will report into the board including sales forecasts, revenues received, etc. The successful candidate will be a University graduate, with significant senior sales experience of travel and/or to the affluent; a successful track record of leading and managing a sales/marketing team to the consistent achievement of its goals.You will be a proven strategic thinker who can be depended upon to think creatively and innovatively with regard to sales and marketing, be someone who can translate strategy into goals and see to their achievement and a history of professionalism and responsibility.

Experienced Web Designer, £30,000 including bonus, Surrey, ref: 007/3874

Experienced Web Designer Surrey £30,000 including bonus. Dynamic travel company with a renowned brand is looking for a web designer to produce innovative designs for new and existing product which is consistent with their current brand standards.  The responsibilities of the web designer will be developing new graphics, banners and development of campaign pages. You will be expected to assess, recommend, develop and implement creative standards. He/she will develop online advertising banners, skyscrapers and MPU's. You will also be responsible for designing microsite pages detailing page structuring, graphs and maps.  The successful applicant will require having previous experience in web design. He/she will have high level of ability hand coding HTML, using CSS, working with java and JavaScript is desirable. You will have experience working with Macromedia Dreamweaver or Adobe Fireworks. An understanding of CMS and knowledge of FTP is essential.

Business Development and Sales Trainer, £25K basic plus min OTE £40K, Surrey, ref: 4032  

Dynamic travel company with offices worldwide are looking for a self motivated and enthusiastic business developer who will sell sales courses to the companies numerous offices and external prospect clients. The responsibilities of Business Development and Sales Trainer will be as follows: contact the companies numerous travel branches throughout the UK and sell and deliver through complete training courses in sales, cold call and generate new business through selling courses to other companies, follow up on leads to generate revenue, deliver full sales training to staff, listen and monitor staff whilst at work to develop their sales closure, prepare and deliver sales reports to management. The skills required for the business development and sales training role are as follows: previous cold calling and lead generation experience, able to deliver training one to one and in a classroom environment, very good knowledge of sales techniques, previous qualifications and courses in sales training, self motivated and confident working to targets and commission. This is working for an excellent company who offer excellent benefits on top of a very good salary.

 

Travel Insurance Product Development Executive, Up to £40K, Essex, ref: 4029  

My client specialises in arranging and selling Travel Insurance and is looking for an experienced travel insurance product development executive to actively research product developments within the industry, to identify product extension opportunities and proactively plan, develop, introduce and bring to launch new and relevant products. The responsibilities of the  Travel Insurance Product Development Executive will be: Identify potential product extensions that deliver product differentiation and new income generation, Produce and present new product/product extension proposals including market evaluation and cost benefit analysis rationale, Design and submit the content of initial proposal documents to relevant business targets, Using established network and industry contacts secure necessary underwriting cover for new products, Oversee product development from concept to launch to include final product specification documentation covering IT, CC, MI and Accounts elements, Attend Industry Conferences and Events where appropriate and where advised to do so, Negotiate with underwriters’ on proposed policy wording changes specified in some instances by the client and on other policy wording changes , Oversee the management and revision of rate changes with underwriters where and when appropriate, Monitor scheme performance, Deliver monthly reports. The skills required by the insurance product development executive are: Extensive knowledge of the UK Travel Insurance market, Strong communicator at all levels, both orally and in writing, Ability to generate original ideas and develop those of others, Conversant with computer office applications in common use, Fully conversant with FSA regulatory requirements of the General Insurance sector, Excellent interpersonal skills combined with a strong personal presence, Proven track record of achieving results and management of change. The company are offering an excellent salary and the ability to work from home.

Senior Business Development Manager - Travel Technology, Up to £50K basic plus (OTE £80K), London, ref: V577/3832

International travel technology company is looking to expand its UK team and therefore requires a strong business development manager to sell their next generation software to the travel industry. The responsibilities of the travel technology business development manager will be as follows: Set sales strategy for UK and Europe. Generate new business opportunities within the airline, tour operator, travel agent, OTA's, hotels and business travel sectors. Perform client presentations and attend exhibitions and trade shows. Assist with implementation and delivery of software. Manage existing client base. Competitor analysis. The successful business development manager will require having the following skills: Strong experience of developing clients and selling to the travel sector. Good understanding of Travel technology. Able to set strategy and follow up to SME's and large Corporates.

Flights Manager, Up to £70K, London/Berkshire, ref: V244/3822

My client a luxury tour operator is looking for a highly experienced flights manager to head up their rapidly growing flights / aviation department. The flights manager will be responsible for overseeing all aspects of the flights and aviation department, this role would be ideally suited someone who is currently an air product manager or a flights contract manager looking to take the next step in their career or a flights / aviation manager looking for a new challenge with an excellent remuneration package. The successful flights manager must have experience of managing relationships with GDS suppliers and major scheduled airlines, creating flight sales and administration procedures including ticketing and BSP. The flights manager will be expected to communicate on a senior management level both internally and externally to secure and take advantage of the best rates deals in the industry. Although based in the companies UK office the flights manager will have a hand in the companies aviation departments globally so international experience would be a distinct advantage but not necessary. As a person the flights manager will need to be very commercially aware, resourceful, hard working, an excellent communicator with impeccable attention to detail. My client is aware that they are asking allot to find all of these skills and more in one person, but they are also willing to pay what it takes to get them.

Business Travel Operations Manager, Up to £38K pro rata (6 month contract), Surrey or Home Based, ref: V94/3820

Established travel organisation is looking for an Operations Manager to be responsible for the running of the business travel out of hours contact centre operation across all 3 locations, Cape Town, America and UK. The responsibilities of the Business Travel Operations Manager will be: Managing the staff of business travel contact centres across 3 locations. You will ensure performance and service standards are maintained at all times. Manage, lead and support Team Leaders. Carry out monthly 1-1's and annual performance Appraisals. Set and regularly revise targets and KPI's in line with company requirements. Ensure employees are kept up to date at all times with any new information required to successfully perform their duties. Carry out Calibration sessions with Team Leaders to ensure consistency in Quality assurance (QA) scoring and to identify and discuss development areas. Implement procedural changes and requirements of existing and new clients. Act as escalation point for all high profile or potentially serious complaints. Report technical problems in a timely manner and communicate requirements for technical changes. Implement processes and procedures that enhance the company's operational growth. Approve the monthly shift roster for all 3 sites. Report on and Monitor all BSP transactions. Carry out consultant role when the need arises. The successful business travel operations manager will require having: Minimum of 5 years experience in the Business Travel sector  plus 5 years experience in Contact centre or Team Management. Previous experience of performance management and disciplinary procedures. Must be able to communicate with people at all levels. Self motivated with the ability to meet given targets. Open and approachable management style. To apply for the business travel operations manager role, please click

 

Customer Service Executive, £20K, London, ref: V544/3809

Our client a successful tour operator is looking to expand its customer service sales support department.  They are looking for a customer services sales support executive educated to degree level, with strong administration and customer service skills to work with attention to detail in a fast paced, expanding Travel environment. The successful customer services executive will have an administration, customer service, or sales support background or someone who wants to make the cross over from travel reservations. You will need a good understanding of the sales process in order to excel at this job. The customer service executive will take ownership for and deliver excellent administration and support at all times. He/she will provide administrative support to the Telesales function of this company and handle administration of all tickets and holiday documentation. He /she will deal with queries relating to Travel bookings and the customer service sales support executive must give first class customer pre and post departure service to customers therefore allowing this company to continue its tradition of un-surpassed customer service.

Marketing Manager, Up to £30K, London: V139/3811

Our client one of the nations top tour operators is looking for a marketing manager to help them continue there success and growth within the luxury travel market. The marketing manager role would be ideal for a marketing executive who is looking to step up to a marketing manager. The successful marketing manager will be required to proactively create and implement a marketing and PR strategy; they will work to communicate the brand to the luxury travel industries and clients. The marketing manager will ensure consistency of branding across all touch-points, especially offline routes such as the brochures and all other printed materials. You will develop collaborations and partnerships with other brands and the media and leverage contacts to develop opportunities for brand promotion. As well as offline routes to market the marketing manager will also need knowledge of online marketing allowing them to build strategic online marketing plans that generate excitement around the brand. To be considered for the position experience of the premium sector, preferably with experience in the top-end travel industry would be advantageous. A solid knowledge and proven experience of marketing and PR both offline and online is essential. So if you are a marketing executive looking to take that next step or a marketing manager looking for a fresh challenge this could be the role you are looking for.

Marketing and PR Executive, £23K, Surrey, ref: V387/3804

A leading luxury experiential tour operator, who offer once in a lifetime journeys, to join their award winning team. This is a fantastic opportunity to join an established, successful and forward thinking specialist tour operator as a Marketing and PR Executive. This is a new position to bring together various Marketing and PR activities into one role. The marketing and PR executive will develop and deliver an annual PR plan in agreement with the Marketing Director. Acting as primary contact for all press and promotions enquiries the marketing and PR executive is responsible for daily liaison with journalists and editors both reactively and proactively to maximize press exposure for the company. The marketing and PR executive is expected to proactively communicate our late availability, special offers, news, events, new products and existing products etc to the relevant press as and when required to maximize press exposure. Online PR is a big part of the marketing and PR executive role they will need to take responsibility for online elements of PR including writing of blogs and other online content aimed at the press. Direct marketing is the over side of the marketing and PR executive role, you will have responsibility for coordinating our presence at consumer exhibitions and events and be responsible for a number of our printed client communications, including brochures, mailings and tour dossiers. The marketing and PR executive will be educated to degree level will at least 2 years marketing experience, have experience of PR (any good press contacts from the travel industry would be a distinct advantage) and excellent Microsoft office knowledge. Due to the amount of creating and reading copy entailed in the role the marketing and PR executive must have an excellent eye for detail and fantastic verbal and written communication skills.

Agency Sales Manager, £23K, London, ref: V576/3806

Our client a top London tour operator is looking for a fantastic driven agency sales manager to join their award winning client account management team. The agency sales manager will be responsible for effectively and proactively account managing clients within there region. The agency sales manager must also build and sustain an effective professional relationship with all accounts through proper account management. Presenting Red Sea Holidays products and policies to target audiences at travel trade presentations and functions to increase company exposure is a key part of the agency sales manager role. The agency sales manager must be able to think outside of the box always looking for new ways to increase exposure, gain new business whilst maintaining excellent account management to present clients.  The ideal candidate will educated to degree level with previous account management and sales experience ideally within a travel or leisure company. To succeed as an agency sales manager an outgoing personality and a great sense of humour is essential as is the ability to work under pressure and excellent communication, influencing, negotiating and presentation skills. As the agency sales manager is a field based account management role the successful candidate will need to have there own vehicle and a full clean driving licence.

Business Development Manager, Up to £50k plus excellent comm., Middlesex, ref: V577/3790

A large technology organisation that specialises in many sectors is looking to expand their travel technology team and therefore require a strong business development manager. The responsibilities of the business development manager will be to identify prospects and market opportunities in the travel vertical. You will generate new business opportunities within the travel and hospitality sectors selling software service solutions using old / new contacts. You will be involved from development through to implementation and delivery ensuring a smooth migration. You will follow up on direct sales leads. You will manage customer database developing ideas and creating mail campaigns to major accounts. You will establish and compile intelligence on customer applications and generate competitor intelligence. You will be involved in designing and producing marketing collateral for exhibitions and Press Releases. You will attend trade shows, events and meetings. The successful applicant will require having 10-15 years of sales experience in UK and ideally western Europe but not essential with a minimum 5 of those years’ sales in a travel vertical. He/she will be have primarily sold IT services and ideally booking engines to tour operators, hotels, airlines, OTA's etc. The business development manager should be able to demonstrate won deals from £2 - £5 million and therefore be well connected with senior executives in the travel industry. You must be self motivated, have the ability to compile documentation, perform presentations and close deals. In return the company will provide a very good salary plus commission.

Direct Marketing / PR Executive, £23K, Surrey, ref: V387/3772

A leading luxury experience tour operator, who offer once in a lifetime journeys require a Direct Marketing / PR Executive to join their award winning team. This is a fantastic opportunity to join an established, successful and forward thinking specialist tour operator as a Direct Marketing / PR Executive. This is a new position to bring together various direct marketing and PR activities into one role. The direct marketing / PR executive will be responsible for offline marketing initiatives including PR, promotions, events and exhibitions, as well as ongoing direct marketing and print advertising projects. The direct marketing / PR executive is also the primary contact for all press and promotions enquiries, responsible for daily liaison with journalists and editors, both reactively and proactively, with the aim of maximizing media exposure for the company. As the main PR contact within the team the direct marketing / PR executive will be required to attend press events and manage all press trips. The direct marketing / PR executive will have responsibility for coordinating our presence at consumer exhibitions and events, managing the process from booking through to post event ROI analysis. Direct marketing will be an intrinsic element of the direct marketing / PR executive's role being responsible for a number of our printed client communications, including brochures, mailings and tour dossiers. The marketing team is a very busy close knit team so the direct marketing / PR executive will also support and be supported by all other members of the marketing department as required so flexibility and a great team attitude is essential.

Sales Manager, £33K, Oxfordshire, ref: V417/3773

A leading luxury tour operator with brands to destinations throughout the world is looking for a Sales Manager to ensure the overall success of the department in respect of promotion, sales, operations & service. This role will see you working closely with the senior management where the sales manager will be responsible for prioritising the workload of the department to ensure the maximum benefit to the organisation. The Sales Manager will ensure that the sales team make the most of every single sales enquiry received to maximise revenue and profit from them. You will ensure that the product is sold to the clients and the supporting information provided with it for travel is first class, thus helping to achieve levels of client service at all stages in the process that ‘wow’ clients. As Sales Manager a key part of your role will be ensuring that the sales team have the tools to achieve and exceed targets and KPI targets both as a team and individually, The successful sales manager candidate will have excellent all round experience of working in Sales and have a proven track record of achieving results in a commercially driven environment, with a strong travel industry background.

Agency Sales Executive, £20K, London, ref: V423/3774

My client a top ski company is looking to employ an Agency Sales Executive to join the Agency Sales department. As Agency Sales Executive you will be responsible for  maintaining, developing and enhancing the company's relationships through  Travel Agent partners, ensuring that all targets are exceeded in line with company KPI'S. The Agency Sales Executive is also responsible for building awareness of company products and ensuring the highest level of service standards are maintained at all times. The Agency Sales Executive will achieve this by negotiating commercial terms within the parameters set by the Head of Sales ensuring regular communication with our Travel Agent partners.  He/she will developing a business plan to ensure year on year growth of company products. He/she will deliver product training and escort familiarisation trips and represent and promote the company at trade and consumer events and expeditions. He/she will conduct product presentations to travel agents and direct customers within an agreed budget as set by the Head of Sales. 

 

Finance Manager, Up to £35K, South East England, ref: V59/3767

Due to expansion our client who is a business travel management company is looking for a Finance Manager to manage a team of Account Assistants across their offices. The responsibilities of the Finance Manager will be to manage the account assistants to ensure purchase ledgers, account payables, reconciliations, VAT, BSP and daily banking is completed on a daily/monthly basis. You will also ensure client payments including overseas payments and foreign currency is completed timely. You will assist in the preparation of monthly and annual statutory accounts. He/she will also produce statistics and reports for the directors on a monthly basis. The successful Finance Manager must have previous management experience, developing and leading a team of assistants. You will be experienced in ensuring all tasks are completed in the deadlines given and able to prepare reports for senior management. You will have an excellent understanding of travel/ ideally working within a business travel agency with good knowledge of BSP and travel practices. You will have good knowledge of Travel Reservation Systems and Accounting Software.

Schools Sales Manager, £30K, Gloucestershire, ref: v764/3757

Our client, a world renowned international educational experience and tour company, has an opportunity for an experienced target-driven Schools Sales Manager to join their fantastic schools team. The successful Schools Sales Manager will be joining a team that creates exciting expedition, adventure and field trek itineraries worldwide. The schools sales executive must be extremely motivated and resilient and have the capability to work autonomously in a mainly proactive sales position. Importantly, you must have a genuine passion and affinity for their adventure product, the ability to relate to young people and inspire them, great confidence in your sales ability and possess excellent presentation skills. The Schools Sales Manager will spend a vast amount of term time on the road traveling the UK visiting schools to give presentations selling the trip to teachers, parents and students. The Schools Sales Manager role would be great for an experienced field sales or agency sales professional who is looking to sell a unique product and make a difference to young people’s lives helping them to experience new cultures and experiences not offered by the conventional holiday market.

Senior Events Manager, Up to £45k, East Midlands, ref: V333/3753

Our client is one of the leading Event Management company in the UK who handles international events who are looking for an events manager with extensive experience working in the field of pharmaceutical congress events. The Event Manager will produce events of varying size and complexity and understand international pharmaceutical compliance issues and their impact on event planning. The successful Events Manager will need to be a logistics expert and be able to manage multiple projects and deadlines. You will have full financial responsibility for the events including preparing cost sheets for analysis and final invoicing. You must be confident to work with international clients and project teams and be willing to travel. Already a confident event manager you will have excellent attention to detail and be able to take control of client meetings and calls to ensure accurate comprehension of requirements. If you have the pharmaceutical congress events experience that the client is looking for and would like to apply then please send your CV.

Business Development Manager, Up to £35K OTE £70k, London, ref: V646/3744

Excellent corporate travel company is looking for a strong business development manager to be responsible for generating new clients for this leading business travel company. The responsibilities of the business development manager will be to develop clients by formulating, delivering and maintaining a sales plan, cold calling new clients and conducting site visits. You will establish, build and maintain executive level relationships in client organisations and prepare and execute professional presentations to prospective clients. He/she will recommends complex and innovative travel technology solutions to meet unique customer requirements and negotiate price, contracts, terms and conditions. You will co-ordinates and manage Request for Proposal (RFP/RFI) activities as required. He/she will participate in tradeshows, corporate business events and other customer related events. The successful business development manager will possesses good product and process knowledge in the business travel market and have a proven track record of winning and completing new contracts. You will be a self motivated and pro-active individual who also possesses good creative flair for sales. In addition you will be organised and analytical. You will be able to communicate at senior level and build trusting relationships.

Agency Sales Support Executive, Up to £25K, Farnborough, ref: V241/3740

Our client one of the market leading tour operators in the UK with many awards to there name are looking to recruit a top Agency Sales Support Executive to help them to continue with there growth while maintaining an unsurpassed level of customer service. The agency sales support executive will be responsible for supporting and assisting with implementing the sales growth strategy for UK travel agents, ensuring regular communication of information and promotional activity through dynamic agent e-shots & newsletters to ensure a seamless agents set up process and management of the process; the agency sales support executive is also responsible for  monitoring the performance of  UK Agents and 3rd party affiliates and provide meaningful reporting on a regular basis and reconciling the 3rd Party affiliate’s partnerships on a monthly basis and provide reporting on a regular basis. The agency sales support executive will also liaise with the marketing departments to manage and deliver trade advertising on time  inline with main consumer campaigns and within budget; manage the daily and bulk trade brochure distribution requirements, update content on the online trade web portal and organise the UK consumer travel shows and assist with the organisation of consumer events. The successful agency sales support executive will be commercially driven with an understanding of marketing priorities, a proven track record of account support and the ability to work to deadlines.

PR Executive, Up to £30K, Farnborough, ref: V241/3739

Our client a fantastic luxury Tour operator requires an enthusiastic and driven, highly-organised PR Executive with a can-do attitude to join their award winning successful team, based in Farnborough. This company has an impressive and extensive brochure of luxury worldwide tours. As a PR executive you will be working across a variety of highly prestigious and exciting projects, you will with your teams help ensure a complete understanding of how the processes and procedures behind them work. Day to day activities will include media pitching, creative writing, research as well as participating in creative and brainstorming processes. The PR Executive is also responsible for contributing to the successful delivery of influential and innovative PR campaigns, ensuring that clients are consistently satisfied with the quality of service and level of results. If you are self-motivated and can effectively prioritise workload, juggle a number of tasks simultaneously and perform well within a team, we want to hear from you! The right individual will have a thorough understanding of PR. Ideally you will have previous PR executive experience supporting across travel or lifestyle PR accounts. The successful candidate will be a hands on team player with a real passion for public relations and drive to succeed in this sector.

Financial Controller, £30K, South West London, ref: 382/3732

Our client one of the UK's fastest growing travel organisations is looking for a Financial controller to join their prestigious award winning team. The responsibilities of the financial controller will be day to day book keeping of all supplier and client payments including overseas payments and foreign currency. The financial controller will prepare and manage monthly accounts, understand the full array of management schedules produced by financial system, prepare cash forecast and opex comparison schedule illustrating differences between budget and actuals. The financial controller will also liaise with auditors and ensure the returns of VAT, CAA AITO and Companies house. Discrepancies relating to IT glitches with the IT dept are also within the remit of the financial controller. In addition the financial controller will continue to monitor and assess gross margin, assist with supplier negotiations and marketing budgets. The successful financial controller must be able to analyse client expenses and offer recommendations to management on an ad hoc basis relating to trends and be involved in the forecasting process with the board of directors for financial planning and budgeting. The financial controller will require need to have a minimum of 2 years experience at finance controller level or similar within the travel industry. You will be at least part ACA qualified. And have experience in preparation of monthly management accounts using various IT programs such as Excel.

Customer Relations Manager, £30K, Hampshire, ref: V089/3723

A highly regarded specialist tour operator, with an outstanding reputation is looking for Customer Relations Manager.  The Customer Relations Manager role involves over-seeing every aspect of any incoming correspondence from our client’s customers after they have returned from their holiday. As Customer Relations Manager you will make sure your team analyse and investigate issues arising through customer correspondence, and provide comprehensive written or verbal responses to the customer. Your team will be responsible for acknowledging and logging all letters and emails received into the office, and discuss issues raised with the relevant Trip Managers and/or our Operations Department. You will need to be confident in assessing levels of compensation if applicable, ensure that communication is completed within the targeted time limit.  If any trends are identified it will be your responsible to ensure that any issues are addressed by the Operations team to ensure that the appropriate action can be taken. The ideal Customer Relations Manager will have outstanding customer service skills, and will be fully conversant with all aspects of current legislation relating to Tour Operators. You will possess excellent written and verbal communication skills and have a proven background in a managerial customer services role within the travel industry. You will need to be self-motivated and have the ability to work as part of a team to achieve deadlines and targets.

Corporate Account Manager, Up to £50K plus benefits, Surrey, ref: V94/3724

An excellent opportunity has arisen to work for a travel management company based in surrey. The company are looking for a Senior Corporate Account Manager to account manage their blue chip clients in order to achieve new sales and offer a first class service. The Senior Corporate Account Manager will be representing the company of a large international group operating in 24 locations in 19 countries. You will attend client review meetings, manage all client communications and escalate queries. You will develop a sales strategy for new business, manage sales pipeline and follow up leads to maximise sales opportunities. The Senior Account Manager will have a proven experience of working in B2B sales dealing with large blue chip clients. He/she will have a thorough understanding of the corporate travel market and TMC operations. In return the senior account manager will be offered an excellent salary plus benefits.

Schools Sales Executive, £27K, South East, ref: V648/3654

Our client, a world renowned international educational experience and tour company, has an opportunity for an experienced target-driven Sales Executive to join their fantastic schools team. The successful schools sales executive will be joining a team that creates exciting expedition, adventure and field trek itineraries worldwide. The schools sales executive must be extremely motivated and resilient and have the capability to work autonomously in a mainly proactive sales position. Importantly, you must have a genuine passion and affinity for their adventure product, the ability to relate to young people and inspire them, great confidence in your sales ability and possess excellent presentation skills. The school sales executive will spend a vast amount of term time on the road traveling the UK visiting schools to give presentations selling the trip to teachers, parents and students. Due to the amount of time the schools sales executive spends on the road and my clients dedication to only employing the best staff, the location of the role is flexible and can either be a work from home arrangement or based from their offices in Hampshire. The schools sales executive role would be great for an experienced field sales or agency sales professional who is looking to sell a unique product and make a difference to young people’s lives helping them to experience new cultures and experiences not offered by the conventional holiday market.

MICE Project Manager, £28K, London, ref: V584/3649

My client is looking for a MICE Project Manager to develop, sell, execute and evaluate the Business Events related projects within the UK B2B Plan efficiently and effectively, within the guidelines and parameters of the assignment. Reporting to the Marketing Manager the MICE project manager will be responsible for account management of existing business relationships, maintaining, updating and profiling the meetings, incentives, conventions & exhibitions database. You will execute the MICE projects and services as efficiently as possible within the parameters set by management resulting in effective output and satisfied clients. He/she will also be expected to develop and assist the marketing manager with information on relevant market developments including monitoring and analysing relevant market and MICE information.
The successful applicant will be educated to degree level or similar, be experienced within the MICE industry performing a project management, sales or business development role. You must have very good communication skills and an entrepreneurial spirit.

Senior Accounts Assistant / Assistant to Finance Manager, £22K, South West London, ref: V748/3642

Our client a top luxury tour operator is looking for senior accounts assistant / assistant to finance manager to join their busy accounting department in South West London. The senior accounts assistant / assistant to finance manager must be either part qualified ACCA or have Wide Accounting Experience up to Trial Balance. The senior accounts assistant / assistant to finance manager will be responsible for day to day financial admin including Bank reconciliations. Credit control. VAT returns. CAA/AITO returns, payroll to include P11D and fiscal year end returns, banking, daily cash forecast, tracking and reconciling trip accounts and preparing monthly management accounts. The successful senior account assistant / assistant to finance manager will be used to working to tight reporting dead lines to meet management, regulatory bodies and fiscal compliance and have a proven track record of solid accounting experience with minimum supervision. The  Senior Accounts Assistant / Assistant to Finance Manager must also be highly proficient with Sage.E and Excel excellent written and verbal communication skills experience within the travel industry would be an advantage but not essential. In return our client offers a fantastic basic salary and benefit package.

Account Manager, Up to £35K plus bonus, Cheshire, ref: V747/3631

An account manager is required to expand its distribution and partner with a wide range of companies and individuals. From the start, the individual will be responsible for taking on and managing existing third party relationships in order to continue to add incremental sales. Our client is looking for a commercially-minded individual able to manage business-to-business relationships effectively The account manager will be responsible for day-to-day management of existing relationships as well as approaching and managing the integration of many others into their third-party network. The focus will be on driving improvements with each relationship mindful that the end goal is the generation of incremental sales. The account manager should be an amiable person, able to form good relationships quickly but always retaining a commercial mindset. You will liaise with other departments to ensure white label and in-house affiliate relationships are set up, managed and maintained. He/she will liaise with the large affiliate networks in order to ensure that they are active and bringing web traffic to our client. He/she will ensure that accountability of marketing channels is maintained through integrity of technical reporting. He/she will need business to business Account Management experience and experience of marketing a product through a distribution network with online affiliate marketing.

Travel Operations Manager, Up to £25K, North London, ref: V471/3636

A leading ethical travel company, who following a rapid expansion of their overseas operations, has led to an exciting opportunity for an enthusiastic, motivated and dynamic individual with a passion for adventure travel to join their busy operations team as an operations manager. The operations manager is required to coordinate and take responsibility for travel arrangements relating to our clients various charity expeditions. This operations manager position involves reviewing all air arrangements for our client’s programmes and liaising with both tour guides and suppliers overseas. You will also organise and book group travel arrangements and assist in the pricing of confirmed itineraries plus play and active role in contracting with suppliers including flight, hotel and tour companies both in the UK and internationally. The operations manager is an interesting position and truly requires you to be able to multi task and involves a bit of everything. The operations manager role would suit a team player who must have travel industry experience ideally but not exclusively within the expedition/tour operator market. You will also recommend cost effective tours followed by preparing budgets to match our client’s requirements. The operations manager will also be a strong negotiator in order to obtain the best possible rates for our client. This is a fantastic opportunity to develop a career within the adventure travel sector.

Marketing Manager, Up to £28K plus comm., London, ref: V746/3630

A marketing executive who is looking to step up to a marketing manager position is required to proactively create and implement a marketing and PR strategy. He/she will work across the business and communicate the brand to the luxury travel industries and clients. He/she will ensure consistency of branding across all touch-points, especially the website, the brochure and all printed materials. You will develop collaborations and partnerships with other brands and the media and leverage contacts to develop opportunities for adding value for the customer and building sales. He/ she will closely manage external PR agencies, ensuring analysis and reviews are regular and work with the PR agencies around the brand, including interviews and features as well as brand mentions in target media. He /she will build strategic online marketing plans that generate excitement around the brand and drive sales, including strategic web partnerships and build on existing Search Engine Optimisation (SEO) work. He /she will develop online Customer Relationship Management (CRM) programmes, to include email marketing strategy using and developing on the existing database. To be considered for the position experience of the premium sector, preferably with experience in the top-end travel industry would be advantageous. A solid knowledge and proven experience of marketing and PR both online and off line essential. Knowledge of Italian advantageous. Great opportunity for marketing executive to step up.    

Product Manager, Circa £30K, West Sussex, ref: V526/3624

A Product Manager is required to work for a well established and respected tour operator, where your overall purpose will be optimise the product portfolio to meet our clients customers needs. You will be required to develop and manage the innovation stream for new products/services and improvements to the existing range of products, supporting the Head of Product development, helping to spec product development opportunities, prepare business cases and carry out the post implementation evaluation. You will work with the Business analyst to evaluate the performance of products in terms of volume, occupancy and revenue, and support the development on the proposed site pricing strategy to help create a clear booking and pricing policy to ensure maximum usage of the allocation and revenue opportunity. You will work closely with the publications team to ensure they are fully briefed on product developments to enable them to publish them on and offline and also work with the member marketing team to ensure they are fully briefed on any new products, updates to products or services to ensure the marketing programme is relevant and fit for purpose. The successful candidate will be educated to Degree standard with Product management experience in the travel/leisure industry. You will have experience of writing business cases, strong commercial awareness and negotiation skills excellent analytical skills, and have product development experience offline and online. You will be able to contribute effectively as part of a small team and work across functions and departments and be comfortable working with senior management team.

Marketing Manager, Circa £30K, West Sussex, ref: V526/3620

A niche tour operator are looking for a Marketing Manager to join its award winning team. Your overall purpose, as Marketing will be develop and manage the connections and acquisition programme in order to deliver non-member business value, helping to develop and drive the marketing & long terms goals. You will manage the delivery of advertising and PPC programme across all products, and work with the Publishing Team to ensure there is synergy with the SEO programme. You will work with the Insight team to better understand members and non-member perception in order to refine the marketing plan, and drive post campaign evaluation, and thus build and nurture 3rd party relationships in order to increase non-member business value across all products and services as well as working with the wider team to exploit marketing opportunities. Managing a small team you will develop and manage the process to ensure all service delivery areas impacted by marketing activity are informed in a timely fashion, develop your staff, motivating them to achieve their goals through performance monitoring and reporting vs KPIs and planned targets. The successful candidate will have marketing experience preferably in the travel/leisure industry, both offline and online, and experience of writing advertising copy, with strong commercial awareness, excellent analytical skills and previous man management experience. You will be able to contribute effectively as part of a small team and work across functions and departments, be comfortable working with senior management team, have strong negotiation and communication skills with attention to detail. You will also have the ability to use Word & Excel and PowerPoint and also knowledge of SAP.

PR Executive, £28K, North West London, ref: V745/3606

Our client a successful, PR company requires an enthusiastic and driven, highly organised PR Executive with a can do attitude to join their expert team of PR professionals, based in North West London. This company has an impressive and extensive catalogue of travel and luxury travel accounts. As a PR executive you will be working across a variety of highly prestigious and exciting travel accounts, you will with your teams help - ensure a complete understanding of how the processes and procedures behind them work. Day to day activities will include media pitching, creative writing, research as well as participating in creative and brainstorming processes. The PR Executive is also responsible for contributing to the successful delivery of influential and innovative PR campaigns, ensuring that clients are consistently satisfied with the quality of service and level of results. If you are self-motivated and can effectively prioritise workload, juggle a number of tasks simultaneously and perform well within a team, we want to hear from you! The right individual will have a thorough understanding of PR. Ideally you will have previous PR executive experience supporting across travel or lifestyle PR accounts. The successful candidate will be a hand on team player with a real passion for public relations and drive to succeed in this sector.

Customer Service Manager, £28K, London, ref: V597/3607

A highly regarded specialist sports travel tour operator, with an outstanding reputation are looking for Customer Services Manager. The Customer Services Manager role involves dealing with every aspect of any incoming correspondence from our clients customers after they have returned from their holiday. As Customer Services Manager you will analyse and investigate issues arising through customer correspondence, and provide comprehensive written or verbal responses to the customer. You will be responsible for acknowledging and logging all letters and emails received into the office, and discuss issues raised with the relevant Trip Managers and/or our Operations Department. You will need to be confident in assessing levels of compensation if applicable, ensure that communication is completed within the targeted time limit.  If any trends are identified it will be your responsible to ensure that any issues are addressed by the Operations team to ensure that the appropriate action can be taken. The ideal Customer Services Manager will have outstanding customer service skills, and will be fully conversant with all aspects of current legislation relating to Tour Operators. You will possess excellent written and verbal communication skills and have a proven background in customer services within the travel industry. You will need to be self-motivated and have the ability to work as part of a team to achieve deadlines and targets.  This is a fantastic opportunity to work within a friendly team, who are also one of the best payers for customer services in London.

Training Specialist, £25K, Oxfordshire, ref: V417/3597

Our client a top luxury specialist is looking to recruit a training specialist to ensure there unsurpassed level of service and ability remain constant. As a Training specialist with the support of the HR Manager you will, plan, co-ordinate, manage and deliver the company training plan. The training specialist must also be able to work with managers, suppliers and the team to identify training needs. As a training specialist you must have experience of planning and delivering specific training, along with systems training (including induction). The training specialist must continuously evaluate courses/methods used. The training executive will also be responsible for co-coordinating the training of external departments by overseeing logistics, scheduling sessions, logging delegates and collating evaluation data. The successful candidate for the training executive role will be educated to a graduate level with over 2 years experience in a similar training role and be proficient in the use of MS office and a CRS system (ideally Galileo).

North Africa and Middle East Product Manager, Up to £32K, London, ref: V034/3598

Our client a front runner in the luxury tour operator industry is looking to recruit a product manager with excellent knowledge of the middle east and north Africa regions, this will ideally be direct experience gained through your current role or for the right candidate knowledge gained through personal travel. The product manager reports to the Senior Product Manager. Due to the nature of the work involved, the Product Manager will also work very closely with the Directors and the Senior Managers. This job description should be read in conjunction with the company's Product Policy documents, which state in more detail many of the specific requirements and activities of the Product department. The Product Manager is responsible for the commercial and operational success of their programme; for identifying and taking advantage of the considerable potential for growth and for developing the programme in the years ahead. The Product Manager should identify areas of development based on client research, market analysis and sales/cost projections. The Product Manager is responsible for determining the destinations and itineraries for the annual brochure tour programme; negotiate and contract rates and services with agents, airlines, hotels and cost the programme; source and select brochure slides and write brochure copy. The Product Manager should ensure that tour prices are competitive and that all tours are commercially viable. This would be based on a detailed cost analysis (and identification of potential savings); projected timeframe to return to profitability and an analysis of possible product changes to improve performance. In conjunction with the Operations Manager, the Product Manager is responsible for ensuring that group tours operate with profitable numbers.

Marketing Manager, Up to £35K, London, ref: V443/3557

Leading business travel organisation is aggressively expanding and has created a new position for a Marketing Manager to be responsible for developing and maintaining marketing strategies to meet agreed company objectives. The Marketing Manager will be responsible for the group's marketing strategy which will incorporate both business and leisure travel. You will ensure consistency of marketing material and sales literature across the brands. You will be working with the Group MD to create marketing/ events/ pr plan and production of all client marketing including newsletters, special fare announcements, invitations etc. You will manage all aspects of print production, receipt and distribution. He/she will write press releases, copy for marketing materials, annual reports, advertisements and other related material ensuring that all campaigns are completed within the agreed timescales and budgets. In addition you will monitor competitor activity and provide analysis. The successful marketing manager will require possessing excellent communication skills both written and verbal and meticulous copywriting and marketing style written ability. You will have a good understanding of both online and offline marketing ideally within the travel industry but this is not essential. You will think creatively, possess good negotiating and interpersonal skills and an innovative self starter. Technically you will possess experience of SEO/ PPC preferable and relevant software applications, with an understanding of Website design and programming. In addition you will have strong organisational skills with the ability to multitask.

Agency Sales Manager (1 day a week 4 days nation wide), Up to £35K + Benefits, London, ref: V3553/544

My client a top luxury tour operator is looking to employ an experienced Agency Sales Manager to join the Agency Sales department. As agency sales manger you will be responsible for maintaining, developing and enhancing the company's relationships through Travel Agent partners, ensuring that all targets are exceeded in line with company KPI'S. The Agency sales manager is also responsible for building awareness of company products and ensuring the highest level of service standards are maintained at all times. The Agency Sales manager will achieve this by negotiating commercial terms within the parameters set by the Head of Sales ensuring regular communication with our Travel Agent partners. He/she will developing a business plan to ensure year on year growth of company products. He/she will deliver product training and escort familiarisation trips and represent and promote the company at trade and consumer events and expeditions. He/she will conduct product presentations to travel agents and direct customers within an agreed budget as set by the Head of Sales.           

Head of Data Management, £aee, Surrey, ref: V3545/446

An exciting opportunity has arisen for a Head of Data Management to join the Procurement & Production team for our client - a leading luxury Tour operator based at their offices in Surrey. As the Head of Data Management. You will be responsible for a team of staff, ensuring the accurate and timely set-up of data for all hotels contracted by the company. You will have a travel industry background ideally as a Head of Data Management or similar level role with a solid understanding of hotel contracts along with excellent attention to detail and IT skills. The Head of Data Management must be an excellent communicator at all levels as Head of Data Management you'll need to liaise on a regular basis with other hubs and Point of Sales throughout the Group. You should also possess sound analytical and conceptual skills. Experience of inventory systems would be beneficial.  An excellent salary and benefit package await the right candidate.

Head of Administration and Accounts, Up to £40K, Hertfordshire, ref: V279/3543

A unique opportunity has arisen to head the Administration and Accounts team of a successful and expanding national tour operator that sells to exotic worldwide destinations. You will join as part of the senior management team, responsible for the day to day running of the company and reports directly to the Managing Director. The department you will lead is responsible for all back office administration including ticketing, accounting and coordinating payments to worldwide suppliers, supporting the product and sales departments and resolving client and supplier problems. As a key figure within the company you will be expected to set and demand high standards from an enthusiastic and committed staff. You will also need to have proven management experience within the travel industry, a knowledge of airlines and understanding of long haul travel, excellent organisational and administration skills, an understanding of accounts and the ability to make sound commercial decisions with a flexible, hands on approach and be self motivated and the ability to motivate others.

Reservations Manager, Up to £40K, West Sussex, ref: V383/3531

A Reservations Manager is required for an award winning luxury tour operator. Our client is looking for a highly motivated and experienced Reservations Manager, to oversee their Ski and Mediterranean Sales.  You will lead and manage their busy sales team where you help to improve the performance of the team, increase sales and install and promote a first class customer service. You must be extremely organised with proven sales and team management experience, ideally from within the travel industry, and have a passion and knowledge of skiing. As well as managing the team, you will also be selling Ski and Mediterranean holidays to a wide range of guests. Your enthusiasm and first hand knowledge of Ski and the Mediterranean will be infectious and your ability to provide the best service will be paramount. You will be expected to lead from the front and have the ability to inspire and motivate a team to achieve excellent results. Attention to detail is paramount and the ability to multitask is vital. Previous knowledge of Amadeus would be advantageous but not essential. As well as a market leading salary the excellent benefit package include discounted private healthcare, pension contributions and travel insurance.

Flights Operations Manager, £Competitive, South East London, ref: V391/3526

A leading UK Tour Operator are looking for a Flights/Ticketing Manager to manage the Flight Operations Team encompassing the flight booking process, flight manifesting and ticketing. The Department Manager will be responsible for 9 staff and booking/ticketing in excess of £10 million of annual turnover through scheduled airlines, Eurostar and Low Cost carriers. The role will involve close liaison with the Commercial and Finance teams and the ideal candidate will be a dynamic, process orientated individual, with outstanding attention to detail. You will oversee and assist in ensuring flights are rebooked within the company's agreed deadlines for any coach consolidations, ensure the team complete manifesting, quality check bookings to eradicate errors and meet all required deadlines, and ensure all tickets are issued accurately and according to their required deadlines. You will supervise and assist with the flight and Eurostar booking process to ensure flights are booked within the Commercial Department's agreed parameters, assist in solving any escalated booking issues and liaise with the Commercial department where necessary and look for ways to improve processes and efficiencies within the department. You will investigate ADMs ensuring disputes are submitted before ADMs are billed, and put in place measures to ensure ADMs and booking errors are minimised. You will also be responsible for managing staff workloads, and interviewing and training new staff in the department as and when required. The successful candidate will have experience of working with scheduled airline contracts, airline routings and current airline policies, experience in Ticketing and related processes such as CAT 35 as well as supervising staff and conducting appraisals and interviews. You will have an outstanding attention to detail and the ability to solve problems and improve processes.

 

Systems Product Development Executive, Up to £40K, West Sussex, ref: V716/3514

 

Renowned brand is looking to define the roadmap for its ancillary IT project portfolio and therefore requires a systems product development executive to assist with the proposition, scope and objectives. Reporting to the Systems Product Development Manager (programme manager) you will prepare identify key functionality, the high level design costs for each project, conduct meetings for each roadmap item, ensure sufficient technology resources are available to deliver the project and prepare business cases. The product development executive will report on the status of the IT enabled project portfolio, manage the status of resources and forward planning of projects. You will identify and recommend courses of action to the delivery / implementation teams and steer the development teams. In addition you will liaise with stakeholders and be accountable for mandatory training courses. The successful systems product development executive will have previous experience of working in the travel industry ideally in an online environment. You will be able to prepare business cases and use project office. He/she will be an excellent communicator, with excellent time management skills who is able to influence others. In addition you will be an analytical and logical thinker.

Marketing Campaign Manager, Up to £35K, London, ref: V211/3480

An exciting position as a marketing campaign manager is required to help with the planning and delivery of campaigns both tactical and brand. You will help plan, manage, deliver and evaluate effective integrated marketing activity which enhances the awareness and saliency of our clients brand. You will help support the Head of Marketing with planning and development of the 12 month marketing communications calendar and contact strategy. You will help with campaign management of all consumer marketing to drive, upsell and encourage repeat bookings and ensure that marketing campaigns deliver new prospects in line with business targets. He/she will be proofing all marketing communications for correct details and information and ensue the brand is correctly communicated within all communications. He/she will have joint responsibility with E-Commerce Manager for developing an annual Marcomms plan, evaluating and reviewing ROI and sharing the results with the business. You will develop customer insight and segment champions to ensure relevant and accurate customer targeting and appropriate customer contact in campaign planning, briefing, creative evaluation and delivery. He/she will be representing marketing at appropriate meetings and identifying and managing key stakeholders at appropriate stages of campaign development and implementation whilst attending management meetings on a regular basis.

Marketing and Sales Coordinator, Up to £30K, London, ref: V39/3481

A marketing coordinator is required to manage central marketing activities on behalf of a luxury travel brand including general marketing,  website; advertising, brochure and collateral design, tradeshows/exhibitions, database management, PR, photography, educationals, reporting and analysis
He/She will assist with social media: and assist in the set up and running of our social media platforms (Facebook, Twitter, Flickr, You Tube) You will also be responsible for electronic marketing, e.g. e-newsletters and newsflashes (training will be provided in our e-marketing software you will also be coordinating stands at international trade shows and coordinating international client events, such as cocktail parties or roadshows. The successful person will be producing printed collateral, in various languages and managing strategic marketing projects with basic administration including: the  'mystery shopper' project and analysing of web statistics This role is  80 percent marketing with 20 percent sales in a luxury travel brand. To be considered for this position you will need superb written English, to journalistic standard; plus the ability to edit text from others. You will also need to be accurate with a logical thought process and extreme attention to detail. Previous marketing experience essential. 

 

Marketing Manager, £Competitive, Surrey, ref: V387/3467

 

A leading Niche Tour Operator are looking for a Marketing Manager responsible for the running of the marketing department on a day to day basis and overseeing a team of 6 marketers and their growth and development. You will be responsible for developing and managing a direct marketing and communications plan to increase retention, recommendations and acquisition. You will need to have strong project management skills and a real understanding of direct marketing principles and be able to translate CRM strategies into effective campaigns. You will be required to manage relationships with key partners and customers, have budget responsibility and will be expected to demonstrate success against ROI. You will be fully responsible for all offline marketing activity including Direct Mail, PR, Advertising, Events and all brochures and printed communications. Working closely with the Digital Marketing team, you will ensure consistency of communication and approach both offline and online. You will ideally have a minimum of 7 years direct marketing experience including staff management experience. Attention to detail and exceptional written and verbal communication skills combined with a confident and persuasive manner and the ability to communicate with people at all levels are essential qualities for the successful applicant. You will have excellent analytical skills, be proactive and take ownership for your projects and you will have the ability to multi-task in a pressurised environment. Experience of working in the travel industry is essential. A marketing qualification is preferred but not essential.

Head of Product, Up to £55K, Surrey, ref: V211/3424

A head of product manager is required to review products and selling techniques to ensure that objectives are achieved. and conduct a full review of commercial opportunities and implement company policy. He/she will implement full brochure & tactical sales reviews of present product and  produce in-depth analysis of every product element and assess its viability and 'worth' to achieve the company vision. He/she will agree brochure and pricing/brochure deadlines and set profit and loss by trading channel. He / she will co-ordinate the production of the competitor analysis report and review Competitor Analysis and align and drive region to support product differentiation strategy (with Product Managers). The position will involve ensuring that Product Managers are constantly aware of tactical and commercial requirements and conduct post pricing reviews with clear and concise competitor/ industry and year on year analysis. He/she will be responsible for the development and management of your Product Managers through the Annual Performance Review Scheme and ensure all formal HR procedures and policies are followed. To be considered for this position you must have extensive experience in tour operating environment and excellent knowledge and experience of the airline and package holiday business with proven experience in Product Management, commercial or financial experience. He/she will have the ability to constantly motivate the team and proactively manager the commercial & commercial teams to carry out their duties and pro-actively contribute to the output of the department.

Online Marketing Executive, Up to £30K, Surrey, ref: V730/3381

An Online Marketing Executive is required to join the marketing department of an excellent travel company in surrey to assist with utilising the websites to maximise conversion of traffic through updating content and targeted campaigns. In line with the overall company brands and product strategies, you will maintain, execute and report results for online marketing activities to provide recommendations for future activities and the proactive development of website content and site improvements. You will liaise with marketing agencies, the merchandising team and web designers to implement marketing campaigns. The successful Online Marketing Executive will be able to proactively identify online marketing opportunities and co-ordinate development of new website areas. You will have experience of using Google Analytics, Hitwise and other web reporting tools to assess and improve online usability. He/she will be able to think on your feet and adapt to a changing environment and have the ability to work within a team or individually, be a proactive self starter who is able to effectively coordinate and manage work with minimal supervision including setting priorities and working to deadlines. The online marketing executive will ideally be educated to a degree level with a minimum of 3 years experience in an Online Marketing related role.

 

Travel Sales Manager, Up to £30K, London, ref: V47/3335

 

The travel sales manager will be responsible for managing the department strategy to maximise revenue from a strong sales and customer service focus ensuring agreed levels of service and quality are delivered at all times and company targets and goals are achieved by monitoring, managing and improving KPI’s within a budget. The travel sales manager will direct and manage area of control and responsibility within agreed operational and financial budgets, reducing cost base to a minimum operational level to maximise revenue opportunities. The travel sales manager will implement, co-ordinate and manage all call activity ensuring the centre is resourced to the correct capacity in line with the forecasted volumes. The travel sales manager will be responsible for leading, developing, training, encouraging and motivating the team, driving sales performance through sales incentive plans, reviewing internal and external business processes offering solutions for improvements and informing and consulting with the line manager regarding deviations from the forecasted revenue and potential shortfalls at the earliest opportunity. The travel sales manager must ensure all departmental progress reports and MI reports are delivered in a timely manner and undertaking on-going analysis of operations to pre-empt any barriers to success and continuously evaluating performance. The successful candidate will have experience of working at a strategic level in an inbound sales environment within the travel industry, operational management experience with a proven track record of adherence to schedules and achievements of SLAs and the ability to introduce KPI’s. He/she will have strong commercial awareness, understanding of resource optimisation and delivery. He/she will be self motivated, responsible, positive, results and target focused, an excellent team player with people management and communication skills and computer literate.

Product Manager, £31,884, London, ref: V34/3333

A market leading worldwide tailormade tour operator is seeking a product manager to join their busy department. The product manager will be responsible for identifying and taking advantage of the potential growth and developing the programme for the future based on client research, market analysis and sales/cost projections. The product manager will source the most suitable overseas agents for the programme, visit the key agents and destinations and ensure the price is competitive, the product is of high quality and all agents and relevant third parties understand the requirement and demands of the company and these needs are met. The product manager will be responsible for negotiating contracts and rates with agents, hotels and airlines, ensuring that contracts have been sent and received within strict timeframes and sourcing and selecting brochure slides and ensuring all product information is loaded on to the systems accurately. The product manager must ensure all prices are competitive, all costing following company guidelines to deliver the GOP targets set, investigate and report on any issues, analyse tour performance and provide feedback to all departments. The product manager will work closely with the sales manager to ensure all sales consultants are fully trained on the brochure programme and product knowledge, arranging educational visits when necessary; the operations manager to ensure group tours operate with profitable numbers and itinerary and airline changes are updated and the marketing manager to arrange all promotional activity.  In the event of any complaint arising from the tours, the product manager will be responsible for obtaining a detailed report from the relevant suppliers and responding to the client. The successful candidate will have experience of planning, costing and managing the profitability of programme tours, managing a small team, have personal travel experience and be computer literate, experience of using a CRS is an advantage. He/she will be organised and methodical; have proven negotiation ability and experience of dealing with different departments.

Product/Contract Manger, Up to £35K plus comm., London/Chester/Glasgow, ref: V459/3309

A product /contracting manager is required to head up the product /contracting department of large travel organisation in which you can be based out of London Glasgow or Chester. The role will involve securing the best rate & allocation practice in all areas of responsibility and ensure they receive the most competitive deals in the market place. He/she will maximise commercial return on relationships by ensuring highly competitive brochure contributions and sales overrides are incorporated into the contracting process. He/she will manage and oversee the XML relationships to ensure best rates and inventory is pulling through at all times and we are delivering the required product to the brand managers. You will also handle brochure production including pagination, layout, and copywriting. Liaise with the brochure production team and ensure high standard of content and good quality images. He/she will provide general product management and growth including the monitoring of sales and Identifying and pursuing new opportunities in existing areas of responsibility and ensure supplier's revenue targets are met and if necessary renegotiated to achieve the best financial gain. To be considered for the position you will need to be experienced in a Purchasing and Product role in travel and have strong negotiation and persuasion skills. You will need to be confident and competent in establishing relationships with key suppliers in various destinations with the ability o work flexibly and travel extensively - often at short notice.

Africa Product/Contracting Manager, Up to £35K plus bonus, London/Chester/Glasgow, ref: V459/3312

A Product / Contracting manager is required to join product / contracting team of leading travel organisation. The position will involve brochure production including pagination, layout, copywriting. and ensuring a high standard of content and good quality images. You will also ensure the brochure is produced in line with agreed timescales and manage competitor analysis and awareness. The position will involve maximising commercial return on relationships by ensuring highly competitive brochure contributions and sales overrides are incorporated into the contracting process and manage and overseeing  the XML relationships to ensure best rates and inventory. He/she will ensure supplier's revenue targets are met and if necessary renegotiate to achieve the best financial gain and conduct product training as and when needed. You will liaise with the Health and Safety Executive to ensure product meets minimum Health & Safety requirements. and oversees site inspections of existing and new properties to ascertain suitability and to negotiate competitive contracted rates and allocations. Experience in a Purchasing and Product role in travel essential. Strong negotiation and persuasion skills and ability to travel on short notice.

Key Account Manager  (six month contract), Up to £34K, West Sussex, ref: V716/3295

Key account manager required to join the account management team of highly accredited travel organisation. The position will involve ensuring the identification, development and implementation of new accounts to optimise commercial opportunities and meet business requirements and contribute to managing the implementation / connectivity roll out of new accounts and contribute to optimising commercial terms with designated accounts, to agreed timeframes in line with policy and legal advice. He/she will contribute to ensuring the effective management of key accounts to optimise commercial opportunities and the delivery of targets and service level agreements. He/she will  be accountable for ensuring proactive contribution to and exploitation of promotional and PR activity in respect of Product / Supplier opportunities for designated accounts  He/she will contribute to agreeing the trade-offs between application functionality, cost and the time to market and ensure effective management of the relationship with designated accounts during project lifecycles. To be considered for the position proven experience in the travel industry at management level with experience in a commercial related role essential. Proven knowledge of market trends, the online travel landscape, sales and distribution channels, product supply yield management and distribution strategies advantageous. 

Sales / Reservations Manager, Up to £40K plus comm., Central London, ref: V184/3277

A sales / reservations manager is required to lead up the sales team for an outstanding travel company within luxury travel. This varied hands on position will involve managing the reservations team and developing their client base as well as securing new business opportunities. As a key member of the management team this person will lead the sales team providing hands on leadership and direction, motivating and energising the team to increase performance levels. The successful person will be expected to lead from the front to enable the company to meet its targets in terms of sales revenue, customer breadth and market share. The position will involve being responsible for managing the day-to-day sales and assisting with direct marketing campaigns,  increasing lead generation and conversion rates throughout the sales department and working with the Senior Management, to provide line management for the sales and sales support departments to motivate and develop the teams. He/she will ensure smooth working practices between sales, marketing and the rest of the organisation and will be responsible for customer acquisition, retention & development. He/she will monitor sales team performance and ensure they are performing to standard and developing an effective sales strategy to ensure optimum output from the team and have a hands on approach to ensure that members of the team are coping with their workload and working as effectively as possible, and if necessary take over any enquiries on a ad hoc basis. To be considered for the position you will need a substantial proven track record in maintaining and winning business plus proven ability to manage a successful sales team Previous experience within sales management within a luxury travel brand is essential. Some experience in digital / online marketing with experience of acquiring customers online would be advantageous.

Sales Manager (EMEA), £40K (OTE £55K), UK & Europe, ref: V492/3257

A leading travel provider are looking for a EMEA Sales Manager to maximise sales from the travel industry market globally through developing and maintaining relationships with industry partners and negotiating preferred agreements, and through management of the regional industry team ensure excellent training and service to enhance industry partner relationships. You will look to grow your territories sales YOY against set targets as well as growth in the number of products sold. To achieve this you will maintain existing relationships with all industry partners; initiate, contract & integrate relationships with new industry partners, as well as optimising sales effective plans & campaign cycles. The successful candidate will have mid-level management experience, be knowledge of the global travel market and have a high level experience in negotiating business agreements and contracts. You will have excellent interpersonal and communication skills across a variety of cultures, be results orientated, have the ability to create and manage sales strategies, budgets, goal setting, promotions etc, alongside a proven capability to manage a professional team. You will have outstanding organisational and project management skills, be able to solve problems and have decision making capacities.

Marketing Manager, £Excellent, Surrey, ref: V446/3092

An expert travel company offering luxury worldwide tailor made holidays is seeking a hard working and enthusiastic marketing manager. The marketing manager will be responsible for developing and implementing the client acquisition strategy which delivers against the travel company's direct growth targets. The marketing manager build and maintain excellent marketing relationships with key tourist board, airline and hotel groups to achieve marketing contribution, maximise sales and ensure annual targets are achieved and deadlines are met. The marketing manager will develop affinity partnerships to drive new customers and raise brand awareness by implementing national acquisition strategies, managing effective advertising, and working closely with media agencies. He/she must analyse consumer trends and behaviour to develop strategies to drive direct customer acquisition. The marketing manager will be responsible for planning and managing suppliers and budget to optimise ROI. The successful applicant must have a proven track record in effective advertising to affluent consumers and have experience of managing partner marketing activity, preferably in travel, managing media agencies and suppliers and raising market contribution. He/she must have a strong understanding of the travel company's target audiences and have a rounded experience of marketing mixed with analytical capability. The marketing manager must be confident in presenting to groups, be a team player with excellent self motivation, good sales skills and PC skills. He/she must have strong communication and negotiation skills, working under pressure to tight deadlines in a fast paced environment.

Product Manager,Up to £30k plus bonus, London, ref: V230/3018

A product manager is required to negotiate highly competitive commercial agreements with individual hotels and ground handlers and maximise commercial return on relationships by ensuring marketing contributions are incorporated into deals. You will tactically re-negotiate deals throughout the year and liaise with overseas and UK suppliers on a daily basis and build relationships. The product manager will produce regular monthly statistics detailing company sales performance and To assist the reservations team with day to day contract queries and produce the weekly e-Newsletter to the client database. The product manager will be required to handle description writing, image selection and pricing and assist in the Product training for the reservations team as required. You will analyse market and competitor activity including rate comparisons with our competitors and ensure systems are kept up to date with accurate rates and offers. To be considered for the position you will need at least two years previous product experience, as well as good knowledge of worldwide destinations. You must be an enthusiastic, flexible person with excellent attention to detail.

Sales & Marketing Manager, £25-35K dependent upon experience, London, ref: V277/2678

A Sales & Marketing Manager is required to manage the marketing and sales strategy to the travel trade for a leading Africa travel company that is recognised as number 1 in its field. You will be manage the handling of sales to direct and trade customers alike, as well as manage the production of marketing and sales material including the website, writing copy, and providing some administrative support.The successful candidate will require a variety of skills that will overall encompass their role. Your specific sales duties will include creating a coherent sales and marketing strategy, representing the company at trade fairs, and help to deliver the company to the next level. Your Marketing duties would see you preparing brochures, graphic materials, website, and the ability to right copy. This is an exciting role that will see you working with an enviable product for a superb company, and would suit a real all rounder who is wishing to work using a wide range of their skills.

Account Manager, Up to £35k, South West London, ref: V369/2671

Large multinational company specialising in solutions including reservation, distribution, financial, and representation services are looking for an account manager to manage large revenue accounts.
The responsibilities of the account manager will be to develop and implement a sales strategy, ensuring business growth and contract renewal for the assigned market focus primarily on large revenue accounts. You will negotiate and implement supplier relationship with major agency groups, consortia, corporations, tour operators, traditional offline and online wholesale agencies and other consumer websites. He/she will have an active role in developing new business and the growth of existing clients through developing and maintaining relationships at a decision maker level. The successful applicant will have previous experience of working within the Hotel, Travel or Travel Technology Sectors. You will possess experience in managing, expanding and developing relationship with customers at a senior level and making sound decisions independently. You will have an understanding of travel industry trends and emerging technology. He/she will be self motivated, able to work on one’s own initiative and under pressure.

Business Development Executive, Up to £27.5k + bonus + car, London. ref: V298/1870

One of the worlds leading scheduled airlines is seeking an enthusiastic travel sales person to become a Business Development Executive to manage a sales territory for them. The sales territory will comprise of a portfolio of local corporate accounts, business and leisure agents, and prospect accounts in all categories. You will be required to achieve flown revenue and market share targets at optimal margins for the airline and its partners in accordance with their commercial policy. In addition the role will need you to implement UK distribution policy within guidelines for defined business and leisure travel agents in order to develop market share and revenue with the optimum unit margin. You will lead the annual contract negotiations with identified preferred trade partners within commercial guidelines provided by the Field Sales Manager. Within this role it is a must that you are able to develop strong partnerships with key trade partners to create joint strategies which drive commercial advantages for the airline. My client are looking for the right candidate to have previous field sales experience within the travel industry, have excellent sales and negotiation skills, brilliant time management and have drive & resilience. In return you will be given a great salary, excellent company benefits and huge travel concessions.

 

 

 

 

 

 

 

 

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